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Hotel Royal Palace

3.0 star property
Family-friendly hotel with free parking connected to a shopping center in Bonaberi

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Photo gallery for Hotel Royal Palace

Bar (on property)
Chambre double standard | Premium bedding, in-room safe, individually furnished, desk
Seasonal outdoor pool, pool umbrellas
Reception
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Free airport shuttle
  • Parking available
  • Laundry
  • Breakfast available

Explore the area

View in a map
Rue IMP/Ancienne Route, Bonaberi, BP : 12741
  • Place, Cathedral of Saints Peter and Paul
    ‪9 min drive‬
  • Place, Port of Douala
    ‪11 min drive‬
  • Place, Douala Grand Mall
    ‪13 min drive‬
  • Airport, Douala (DLA-Douala Intl.)
    ‪15 min drive‬

Room options

View all photos for Chambre double standard

Chambre double standard | Premium bedding, in-room safe, individually furnished, desk

Chambre double standard

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually furnished, desk

Deluxe Double Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Terrace

Standard Room, Terrace | Premium bedding, in-room safe, individually furnished, desk

Standard Room, Terrace

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Bonaberi

Hotel Royal Palace places you within a 10-minute drive of La Nouvelle Liberte and Eko Market. This 71-room, 3-star hotel has free in-room WiFi along with free self parking and a free airport shuttle. Located centrally in Bonaberi, it's connected to a shopping center and also close to Espace Doual'art and Cathedral of Saints Peter and Paul.

What's nearby

  • La Nouvelle Liberte - 6 min drive - 3.5 miles
  • Eko Market - 8 min drive - 4.5 miles
  • Cathedral of Saints Peter and Paul - 9 min drive - 5.2 miles
  • Port of Douala - 11 min drive - 6.6 miles
  • Douala Grand Mall - 13 min drive - 7.7 miles

Getting around

  • Douala (DLA-Douala Intl.) - 14 min drive

Restaurants

  • ‪kadjidja - ‬8 min drive
  • ‪La Reine - ‬8 min drive
  • ‪Saga africa - ‬8 min drive
  • ‪Les Glaciers Modernes - ‬7 min drive
  • ‪le fouquet - ‬8 min drive

About this property

Hotel Royal Palace

Family-friendly hotel with free parking connected to a shopping center in Bonaberi
Hotel Royal Palace features a children's pool, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free airport shuttle (available on request). The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a seasonal outdoor pool, coffee/tea in a common area, and express check-in.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, free toiletries, and bidets. Other standard amenities include safes, phones, and desks.
A children's pool and a seasonal outdoor pool are on site.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free roundtrip airport shuttle on request
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 9:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2001
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 5.32 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately USD 10 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available on request). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Royal Palace Douala
Royal Palace Douala
Hotel Royal Palace Bonaberi
Royal Palace Bonaberi
Hotel Royal Palace Hotel
Hotel Royal Palace Bonaberi
Hotel Royal Palace Hotel Bonaberi

Frequently asked questions

Are free cancellation options available at Hotel Royal Palace?

Hotel Royal Palace provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see near Hotel Royal Palace?

This hotel is located in Bonaberi, close to Cathedral of Saints Peter and Paul, Port of Douala, and Douala Grand Mall. You'll also find La Nouvelle Liberte and Eko Market within a short drive.

Is there parking available at Hotel Royal Palace?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Hotel Royal Palace?

Spa services at the hotel include massages and mani/pedis.

Does Hotel Royal Palace feature a casino?

No, Hotel Royal Palace doesn't have a casino.

Will I find an indoor pool at Hotel Royal Palace?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Royal Palace good for couples?

Amenities that appeal to couples at this hotel include a soaking tub, premium bedding, and free Internet access.

Does Hotel Royal Palace have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Royal Palace have a restaurant with a breakfast menu?

Yes, Hotel Royal Palace serves an English breakfast each morning for a surcharge from its restaurant.

Will Hotel Royal Palace allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Royal Palace.

Does Hotel Royal Palace have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Royal Palace?

The closest major airport to Hotel Royal Palace is Douala (DLA-Douala Intl.), which is 8.4 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Hotel Royal Palace?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy city views.

Does Hotel Royal Palace offer wedding services?

There are wedding services available at Hotel Royal Palace if that's in your vacation plans.

Hotel Royal Palace Reviews

Reviews

6.8
Rating 10 - Excellent. 4 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 5 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 3 out of 18 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Great comfortable hotel. Very friendly. Great food
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, good AC, super friendly staff, delicious dinners. I will come back.
Stayed 2 nights in Feb 2025

2/10 Terrible

Emmanuel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made a reservation and paid for it. On arrival I was told I cannot check in because they are fully booked! Why take more reservations if you are out of capacity? I was stranded and felt extorted at the same time. Now to get a refund will take me another week. Worst experience. Customer service too was thé worst. Very impolite, unreceptive and non empathetic. Will never go back!
Stayed 1 night in Dec 2024

6/10 Okay

Henry

Stayed 1 night in Dec 2024

10/10 Excellent

John Irienz

Business traveler
Property is good but they don’t accept mastercard on payment. Exchange of USD to local currency is limited. Nearby bank with ATM only works for local card. Make sure to have enough money from the airport before traveling.
Stayed 1 night in Apr 2024

10/10 Excellent

John Irienz

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 1 night in Apr 2024

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, amenities
Some staff were very friendly and helpful, others not so. The room was inadequately prepared - the safe needed repair and the air conditioning control was in Chinese and had a flat battery. During the visit the air conditioning began leaking water and this was not dealt with despite the cleaners seeing it when they cleaned. Eventually we had to change rooms.
Stayed 7 nights in Feb 2023

6/10 Okay

Ivo

Hotel is very old and has the scars to prove it. It will needs a makeover to bring it back to normalcy. Proximity and ease of transportation to and fro and around town is nice considering the mad traffic in Bonaberi.
Stayed 3 nights in Dec 2019

2/10 Terrible

Mattias, Sweden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay well clear of this one

This is an awful Hotel even by Cameroonian standards. Nothing worked, several things in the room fell apart, like the tap in the bathroom and shelves fell of the wall (not kidding!). WiFi didn't work, dreadful breakfast and rude and dizzy-headed staff. Didn't accept the Hotels.com booking, had to spend 2 hours fighting with the Manager not to have to pay cash. There are better hotels in Douala, stay clear if this one.

2/10 Terrible

In transit

Disliked: Staff & service, room comfort

Too Far from the airport

From the beginning they didn't pick me up in the airport, I called them to the Phone was in the reservation in Expedia and the numbers was wrong I had to take a taxi and pay almost 18 USD and the route was traffic jump for almost one hour because the route is under construction. They didn't gave back what I paid for the taxi, the room was not excellent for the price I paid, Really was too far from the airport I don't recommend this hotel when you have to travel because you can lost your flight.

8/10 Good

Wendy, Oklahoma City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend this hotel

Was very pleasantly surprised by the quality and how clean this hotel was. The service was good and they have an elevator and a very good restaurant that offered a good selection of food.

4/10 Poor

Marco A

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mal trato como huéspedes

Se molestaron por qué se reservo por HOTELES.com, pues vía el evento al que íbamos lo cobraban al doble y por esto nos dieron una habitación con varios problemas, incluso aún cuando reserva era de 2 personas, solo dejaron UNA toalla en habitación, sucio y descuidado el cuarto que nos asignaron
Stayed 14 nights in Apr 2024

8/10 Good

Ted

Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Raymond

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveler

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