Skip to main content
Beginning of main content

Recent guest reviews

I enjoy a lot the personalized dessert they sent to my wife about us just getting married

Horrible service at check out - not only it took for ever making me late to the airport (30 min to check out, unheard of worst and slowest service I’ve ever experienced in a check out) bu, on top of it I was charge for a tax that I was never given an invoice for, their excuse is that their financial team doesn’t work on Sunday? How is that possible? You charge something to a guess but you can’t issue an invoice? I was over charged over $50 WITHOUT receipt, completely ilegal. On top of that not the front desk agent and supervisor were useless, none of them with name tags on! Will contact Marriott directly as well as my credit card company. I don’t what’s going on with your properties in Colombia - They don’t follow any of the Marriott standards!

Everything was great except and over charge of the the daily rate fee.

Would not recommend. The ambience at this hotel is not bad, but definitely not worth what they charge.

Outstanding experience. Very good service, magnificent staff, nice restaurant and bar. Maybe just improving a little bit the desk at the room, not all connections works really nice

I did enjoy my stay and though it was of very good value for money. The room is spacious and very modern. The gym is outstanding and the whirlpool amazingly big. However I felt the lack of an open space or high ceilings like in other properties giving me the sense of being enclosed all the time in dark spaces. Despite that it was a good stay and of high standards

The Hotel is modern and rooms are confortable. Maybe too modern for me but all staff is great. Hotel quiet and ideal for business trip.

the hotel is very cool and new. a bit expensive,,but is worth it must fix the breakfast,, it is too simple and not adequate for this level pf pricing my room was great, i had a suite and it was superb

Todo muy bien, las habitaciones muy completas y organizadas

Avenida Carrera 9, #115 - 30 Bogotá Distrito Capital

Hotel highlights

  • Close to Unicentro Bogotá
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Spa

Located in Usaquen within a short walk of Hacienda Santa Barbara Mall, W Bogota is within 2 miles (3 km) of other popular sights such as 93 Park. This 168-room, 5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an indoor pool.


Dining

Enjoy dining at one of 2 onsite restaurants including Jairo, which specializes in international cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

All of W Bogota's 168 soundproofed rooms provide iPod docks, minibars, and coffee makers. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and ironing boards are also standard.


Property features

Built in 2014, the brand new W Bogota features a full-service spa, an indoor pool, and a 24-hour gym. Valet parking is COP 50000 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for COP 76000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this luxury hotel include a steam room, free WiFi in public areas, and a conference center.

Room options

Spectacular Room, Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Spectacular Room, Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Fabulous Room, Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Fabulous Room, Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Guest reviews for W Bogota

Everyone (7) Couples (2) Business (1)
5
Partner Couples

I enjoy a lot the personalized dessert they sent to my wife about us just getting married

By on Nov 18, 2021

Review comment responded on Nov 30, 2021

Dear Javier, It was a pleasure to personalize your dessert. The team and I look forward to hosting you again anytime soon for more memorable moments. Best, André Aparício | Director of Operations

1
Business Business

Horrible service at check out - not only it took for ever making me late to the airport (30 min to check out, unheard of worst and slowest service I’ve ever experienced in a check out) bu, on top of it I was charge for a tax that I was never given an invoice for, their excuse is that their financial team doesn’t work on Sunday? How is that possible? You charge something to a guess but you can’t issue an invoice? I was over charged over $50 WITHOUT receipt, completely ilegal. On top of that not the front desk agent and supervisor were useless, none of them with name tags on! Will contact Marriott directly as well as my credit card company. I don’t what’s going on with your properties in Colombia - They don’t follow any of the Marriott standards!

By , from Miami on Mar 1, 2020

Review comment responded on Mar 2, 2020

Dear RobHG, thank you for the time you took to share your comments. it has come to my attention the level of service you described. Our talents works really hard to make an amazing experiences for our guests and this time we fall short in this goal and for this, I sincerely apologize. I will check with our Welcome and Finance team what happened with the invoice. Once again, I am really sorry and I hope you give us the chance to enhance your experience whenever your travel brings you back to Bogota. Daniel Martinez Administrative Assistant W Bogota

5
Partner Couples

Everything was great except and over charge of the the daily rate fee.

By on Feb 20, 2020

Review comment responded on Feb 20, 2020

Dear guest, I really appreciate your time sharing your comments with us. I am very happy to see your overall stay was great and I will review the process to make sure the incident with the over charged will not happen again. I hope you stay with us whenever your travel bring you back to Bogota. Eduardo Yoshimoto General Manager

5
Everyone

By on Jan 25, 2020

Review comment responded on Jan 29, 2020

Estimado huésped, me alegra ver que su experiencia con nosotros ha sido de su total agrado. Gracias por tomarse el tiempo de calificar nuestros servicios. Espero nos visite nuevamente. Eduardo Yoshimoto - Gerente General

5
Everyone

By on Aug 21, 2019

Review comment responded on Aug 22, 2019

Thank you so much for this great review! We hope to have you back with us in the near future.

5
Everyone

By on May 14, 2019

Review comment responded on May 14, 2019

Thank you so much! We hope to have you back with us really soon!

3
Everyone

Would not recommend. The ambience at this hotel is not bad, but definitely not worth what they charge.

By on Apr 20, 2018

5

nice hotel

Everyone

Outstanding experience. Very good service, magnificent staff, nice restaurant and bar. Maybe just improving a little bit the desk at the room, not all connections works really nice

By , from Guatemala on Jan 20, 2018

4

nice area and great rooms

Everyone

I did enjoy my stay and though it was of very good value for money. The room is spacious and very modern. The gym is outstanding and the whirlpool amazingly big. However I felt the lack of an open space or high ceilings like in other properties giving me the sense of being enclosed all the time in dark spaces. Despite that it was a good stay and of high standards

By , from Rio Brazil on Dec 1, 2017

Review comment responded on Dec 12, 2017

Dear Gus, Thank you so much for taking the time to share your experience with us. I'm glad to read that you enjoyed the room and hidrotherapy pool. I hope to welcome you back to W Bogota soon. Best, R. Diago

5

nice hotel - good area

Everyone

The Hotel is modern and rooms are confortable. Maybe too modern for me but all staff is great. Hotel quiet and ideal for business trip.

By , from Guayaquil, Ecuador on Nov 21, 2017

Review comment responded on Dec 12, 2017

Dear Carlos, Thank you so much for taking the time to share your experience with us. I'm glad to read that you enjoyed the room and our service. We hope welcoming you again soon. Best, R Diago

url importing http://www.orbitz.com/Bogotá-Hotels-W-Bogota.h8440245-p2.Hotel-Reviews
There was an error importing /Bogotá-Hotels-W-Bogota.h8440245-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Bogotá-Hotels-W-Bogota.h8440245-p2.Hotel-Reviews

Frequently asked questions