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Recent guest reviews

Over all we satisfied stay, especially all staff are very friendly enough and professional, but we got three CONS. 1) Reception Took too much time for both check-in and check-out, if compare other same category hotels. Staffs well focused but looks like too much procedure or technology not sophisticated enough. 2) Shower room In the evening, we had no hot water at shower room, that made us feel very disappointed. 3) Taxi Used a taxi arranged by hotel. It must be more expensive than city cab in terms of guaranteed service, but 3 times expensive, it sounds like too much. It gave us less confidence for hotel.

excellent location, rooms could be modernized and TV/AC systems could be better explained how to program, etc.

Excellent! Good location near airport. Great costumer service and quite neighborhood.

The Hotel was 100 acceptable, perfect for business and near airport. I will definitely stay here again. Room are big, clean and they have airport shuttle to airport, alway on time. Staff is very educated and always ready to help.

The Sheraton definitely lived up to its standard. The staff and the mentees were excellent. The hotel is situated and I send my commercial area with various restaurants. The airport is only 10 minutes away. Downtown is only 10 minutes away. I definitely enjoyed my stay and would stay there again.

After staying with friends for a couple of weeks, we wanted a room near the airport the night before our departure. The Sheraton was perfect. The breakfast buffet was wonderful with a cook to make egg dishes to order. The pool was as warm as a bath. I was surprised to find the steam room shared between men and women. Every thing about the room was luxurious. Finally, the shuttle to the airport provided easy transportation.

Calle 25B, # 69C - 80 Bogotá Distrito Capital

Hotel highlights

  • Walking distance to Salitre Plaza Shopping Mall
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Located in Calle 26 within a short walk of Salitre Plaza Shopping Mall, Sheraton Bogota Hotel is within 2 miles (3 km) of other popular sights such as Bogota Botanical Garden. This 3.5-star hotel has 247 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an indoor pool.


Dining

Free buffet breakfast is served each morning from 6 AM to 10:30 AM. Relish the international cuisine at Cooks Restaurant, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.


Rooms

All 247 rooms feature refrigerators, minibars, and coffee makers. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are also standard.


Property features

Sheraton Bogota Hotel features a full-service spa, an indoor pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for COP 47500 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Classic Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Club Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Club Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 2

Classic Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Sheraton Bogota Hotel

Everyone (1) Couples (2) Business (1) Other (1)
4
Partner Couples

Over all we satisfied stay, especially all staff are very friendly enough and professional, but we got three CONS. 1) Reception Took too much time for both check-in and check-out, if compare other same category hotels. Staffs well focused but looks like too much procedure or technology not sophisticated enough. 2) Shower room In the evening, we had no hot water at shower room, that made us feel very disappointed. 3) Taxi Used a taxi arranged by hotel. It must be more expensive than city cab in terms of guaranteed service, but 3 times expensive, it sounds like too much. It gave us less confidence for hotel.

By on Nov 6, 2019

Review comment responded on Nov 6, 2019

Dear Guest, Receive a warm greeting from the Sheraton Bogotá hotel. I want to thank you for the comments about our services. It helps us to know your perception of the hotel as has been the service at the front desk, for that reason the Director of this area is aware of what happened and will take the corrective measures so that this situation does not happen again. About the hot water, we are checking the punctual situation to improve this situation. My sincere apologies for this inconvenience during your stay, We hope to have the opportunity to serve you incoming visits to the city and improve the perception you have of us. Best regards, Lida Herrera Quality Assurance Manager calidad@sheratonbogota.com

4
Business Business

excellent location, rooms could be modernized and TV/AC systems could be better explained how to program, etc.

By , from MIAMI USA on Apr 12, 2019

Review comment responded on Apr 17, 2019

Dear Guest. Warm greetings from Sheraton Bogotá. Thank you very much for your score and comments about the location. About the changes in the rooms and the systems in this moment we are working in changes like the carpets. These changes are not fast but your comments help us make decisions that help us improve . We´ll be waiting in your next visit to Bogotá. Cordially, Lida Herrera Quality Assurance Manager

5
Everyone

Excellent! Good location near airport. Great costumer service and quite neighborhood.

By on Nov 10, 2018

Review comment responded on Nov 19, 2018

Dear guest. We would like to thank you for sharing your experience during your stay. We are very excited to receive the qualification you gave us and we are glad that you keep us in mind for your next stay. Dario Gonzalez General Manager

4

excellent business trip

Business

The Hotel was 100 acceptable, perfect for business and near airport. I will definitely stay here again. Room are big, clean and they have airport shuttle to airport, alway on time. Staff is very educated and always ready to help.

By on Jan 12, 2015

5

perfect location: pristine and safe

Other

The Sheraton definitely lived up to its standard. The staff and the mentees were excellent. The hotel is situated and I send my commercial area with various restaurants. The airport is only 10 minutes away. Downtown is only 10 minutes away. I definitely enjoyed my stay and would stay there again.

By on Aug 18, 2014

5

a very nice way to end our trip

Couples

After staying with friends for a couple of weeks, we wanted a room near the airport the night before our departure. The Sheraton was perfect. The breakfast buffet was wonderful with a cook to make egg dishes to order. The pool was as warm as a bath. I was surprised to find the steam room shared between men and women. Every thing about the room was luxurious. Finally, the shuttle to the airport provided easy transportation.

By on Jun 26, 2010

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