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Recent guest reviews

hotel was decent. Service was terrible. Front desk had crappy attitude, like they were doing us a favor. No bell hop help. Breakfast was good.

Excellent service! Perfect location and very clean cool rooms.

poor quality furniture, very poor tv, no smart tv, little lighting, I would not go back to this hotel

Hotel staff is superior, very helpful, knowledgeable and English speaking. Very close to Parque 93 and all the great restaurants there. There's a Starbucks, restaurants, bakery and drugstore on the first level of this hotel complex. Security is tight, even food delivery was not allowed to go up the elevators which require a room key to use. The free parking was nice and the room size was excellent. My only complaint was the jacuzzi tub stopper was broken and maintenance was unable to fix it. A washcloth stuffed in the drain did the trick and allowed us to use the jacuzzi.

Overall I enjoyed my stay, the hotel is nice, located close to the office, there are some very nice restaurants around ... room is clean and comfortable (staying in the business suite that is ...) however some of my colleagues have complained that one or 2 things in their room wasn't working (such as the safe box, or issues in the bathroom with the show, a/c not working ... the hotel need some remodeling as they receive a lot of tourists ... also i didn't like that the gym is so small and there is no swimming pool ....considering the room rate they should have one.... Food is good and staff is professional and friendly

On the positive, I will say that this hotel is elegant in decor and the rooms have nice furniture and are clean. However, this hotel can hardly be considered as five stars. The rooms are extremely noisy and every rumbling and sound of the trucks and vehicles of the busy highway below is heard in stero even on the tenth floor accomodations where we stayed. It was impossible to fall asleep. The next day when we asked to be transferred to a room which was more sound-proof, we were informed it would cost us an additonal $150.00 per day on top of the $190.00 per day we were already being charged. Furthermore,there is no real "air conditioning". Instead there is an internal fan in the roof which circulates air, but at times the room seemed stuffy and it was difficult to breathe. Last, but not least, the bed was extremely hard and uncomfortable. We both felt like we were sleeping on a piece of plywood and the sheets on the bed were so stiff with starch, we might as well have used cardboard as covers. Not a pleasent experience plus the free breakfast was lousy! I would not recomend anyone stay there. After the second night we left and transferred to the Bogota Plaza Summit Hotel. Great hotel, elegant, large rooms, real air conditioning, wonderful breakfast and best of all, cost less per night than Bogota Royal. Highly recommend the Bogota Plaza Summit!

Carrera 8A, 99-55 Bogotá Distrito Capital

Hotel highlights

  • Close to Park 93 and Hacienda Santa Barbara Mall
  • Free WiFi in rooms and public areas
  • Free covered self parking
  • Onsite dining

Located in Calle 100, NH Collection Bogotá WTC Royal is within a mile (2 km) of popular sights such as Park 93 and Hacienda Santa Barbara Mall. This 5-star hotel has 144 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


Rooms

All 144 soundproofed accommodations feature a separate bedroom. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Beds sport down comforters and bathrooms offer hair dryers and designer toiletries. IPod docks, refrigerators, and minibars are other standard amenities.


Property features

NH Collection Bogotá WTC Royal features a fitness center, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for COP 35000 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include coffee/tea in a common area, express check-in, and express check-out.

Room options

Family Room (extra bed 2 adults +2 children)

2 Double Beds | 4 Twin Beds | Sleeps 4

Premium Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Family Room (extra bed 2 adults + 1 child)

1 Double Bed and 1 Twin Bed | 3 Twin Beds | Sleeps 3

Superior Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Guest reviews for NH Collection Bogotá WTC Royal

Everyone (3) Couples (3) Family (1)
2
Partner Couples

hotel was decent. Service was terrible. Front desk had crappy attitude, like they were doing us a favor. No bell hop help. Breakfast was good.

By on Dec 11, 2020

Review comment responded on Dec 14, 2020

Dear guest, Thank you for your feedback , we are going to make the corrections, also we apologize for the inconvenience you had in your stay. Our Nh Collection WTC team hope you give us an opportunity to make your stay an incredible experience. Warm Regards, Milena Pinzón- Guest Relations Manager

5
Everyone

By on Mar 14, 2020

Review comment responded on Mar 16, 2020

Estimado huésped, muchas gracias por brindarnos su calificación. Deseamos darle la bienvenida en próximas oportunidades. Cordialmente Milena Pinzón M- Guest Relations Manager

5
Family Business Business

Excellent service! Perfect location and very clean cool rooms.

By on Jul 17, 2019

Review comment responded on Jul 18, 2019

Dear Guest, Thanks for sharing your comments with us. Please feel always welcome here or to any of our near to 400 hotels around the world.

2
Everyone

poor quality furniture, very poor tv, no smart tv, little lighting, I would not go back to this hotel

By on Jan 25, 2019

Review comment responded on Feb 11, 2019

Dear guest, thanks for sharing your opinion with us. We are really sorry to hear we didn't fill your expetations. Actually we are working to improve our building. Please feel always welcome here or to any of our near of 400 hotels around the world.

4

good location to parque 93 dining

Couples

Hotel staff is superior, very helpful, knowledgeable and English speaking. Very close to Parque 93 and all the great restaurants there. There's a Starbucks, restaurants, bakery and drugstore on the first level of this hotel complex. Security is tight, even food delivery was not allowed to go up the elevators which require a room key to use. The free parking was nice and the room size was excellent. My only complaint was the jacuzzi tub stopper was broken and maintenance was unable to fix it. A washcloth stuffed in the drain did the trick and allowed us to use the jacuzzi.

By , from Atlanta, GA, USA on Jun 24, 2018

Review comment responded on Jun 25, 2018

Mr. Steve, we are happy to hear from you and such a good coments. We are working to improve every day and see our guest take the time to give us a feedback, make us get better every time. Thanks again and come back soon.

4

nh hotel review

Everyone

Overall I enjoyed my stay, the hotel is nice, located close to the office, there are some very nice restaurants around ... room is clean and comfortable (staying in the business suite that is ...) however some of my colleagues have complained that one or 2 things in their room wasn't working (such as the safe box, or issues in the bathroom with the show, a/c not working ... the hotel need some remodeling as they receive a lot of tourists ... also i didn't like that the gym is so small and there is no swimming pool ....considering the room rate they should have one.... Food is good and staff is professional and friendly

By on May 2, 2016

1

highway hell

Couples

On the positive, I will say that this hotel is elegant in decor and the rooms have nice furniture and are clean. However, this hotel can hardly be considered as five stars. The rooms are extremely noisy and every rumbling and sound of the trucks and vehicles of the busy highway below is heard in stero even on the tenth floor accomodations where we stayed. It was impossible to fall asleep. The next day when we asked to be transferred to a room which was more sound-proof, we were informed it would cost us an additonal $150.00 per day on top of the $190.00 per day we were already being charged. Furthermore,there is no real "air conditioning". Instead there is an internal fan in the roof which circulates air, but at times the room seemed stuffy and it was difficult to breathe. Last, but not least, the bed was extremely hard and uncomfortable. We both felt like we were sleeping on a piece of plywood and the sheets on the bed were so stiff with starch, we might as well have used cardboard as covers. Not a pleasent experience plus the free breakfast was lousy! I would not recomend anyone stay there. After the second night we left and transferred to the Bogota Plaza Summit Hotel. Great hotel, elegant, large rooms, real air conditioning, wonderful breakfast and best of all, cost less per night than Bogota Royal. Highly recommend the Bogota Plaza Summit!

By on Jul 8, 2011

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