Just a 4 stars hotel Service not bad. Room good.
The Staff was very nice, the property looked good, but had NO WATER on the showers, for more than 24hrs, and kept checking in the guest without letting them know the water Issue. We lost a lot of time of our tour and restaurant reservations due to the wait and then to the moving issue. We where transfered to an inferior/not remodeled hotel with queen size beds instead of king and old carpets that gave us alergies, and had to pay the same amount for the remaining nights, and the Original Hotel Manager did not want to make an adjustment of price, regardless that Orbitz tried to mediate. Paid the same amount for a Hotel that did not meet our expectations, nor was the one we originally chose.
Very nice, elegant and clean Hotel! Very friendly Staff!
Very nice hotel at quiet location. Great choice for business and for weekend escapades.
Excellent hotel. Good acommodations. It should cost more.
In this case, you really do get what you pay for: spacious, clean room, speedy room service, breakfast buffet with a wide selection and efficient attention, functional business center and, most of all uniformly attentive, friendly and competent personnel.
We stayed at the Radisson for one week in a business suite. The staff were wonderful, the room service was excellent (and inexpensive) and the view was great! The spa and gym were under renovation, but the room was deeply discounted offsetting the inconvenience.
The hotel is located down the street from Usaquen area of Bogotá. The room was nice although I really did not care for the shag carpeting. The elevators in the hotel were annoying because the did not sound to announce their arrival and then would immediately shut. The staff was very nice as was breakfast and the facilities. Taxis are twice as expensive from the hotel as the are anywhere else in town but they are always available.
Excellent hotel: location north is the best for bars and excellent restaurants like HARRY'S #1 and Crepes & Waffles (excellent value). Additionally, there is a seafood restaurant in the hotel that is excellent. The mezzanine bar is a terrific place for a quiet cocktail. The staff is friendly and very attentive... when they say they'll be there in 10 nminutes... they are at your door. Radisson Royal has my business every time that I am in Bogota.
I love this Radisson as well your Radisson in Cancun Planning my return visit
Hotel was nice and the staff were very friendly. The bed was very hard and uncomfortable. The bed spread was also very heavy and uncomfortable. If you sleep late and miss the morning room cleaning service they want to charge you 50% of the room rate for a later cleaning. Need better communication on all the charges that will appear on your statement upon checkout.
Limpieza y esoacio, muy especial estilo unoco, byen servicio
Son muy amables y me colaboraron con un pegamento que necesitaba, MUCHAS GRACIAS
Hacienda Santa Barbara Mall is a short stroll from NH Collection Bogotá Teleport Royal, and other popular attractions like Park 93 are within a couple of miles (3 km). This 5-star hotel has 251 rooms and welcomes guests with a restaurant, a full-service spa, and an indoor pool. It's connected to the convention center in central Bogotá and also close to Andino Commercial Center and Clinica del Country.
In addition to a restaurant that serves lunch and dinner, you can also enjoy a drink at the lobby lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.
All 251 soundproofed accommodations feature a separate bedroom. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, minibars, and espresso makers are also standard.
At NH Collection Bogotá Teleport Royal, guests enjoy a full-service spa, an indoor pool, and a 24-hour health club. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for COP 58000 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this luxury hotel include a spa tub, a steam room, and free WiFi in public areas.
Estimado huésped, Ante todo, queremos agradecerle el tiempo que empleó en valorarnos y que quisiera compartir su experiencia con nosotros y demás usuarios. Para nosotros su opinión es lo más importante y lo que nos hace mejorar cada día. Nuestra meta es siempre superar sus expectativas y ofrecer experiencias extraordinarias, por lo que esperamos que vuelva a visitarnos muy pronto y poder superar más si cabe sus expectativas. Por favor no dude en contactarnos ante cualquier necesidad o recomendación. Reciba un cordial saludo. Lara Martín Guest Relations Manager
Estimado huésped, Primeramente, queremos agradecerle el tiempo que empleó en valorarnos de manera tan excelente y que quisiera compartir con nosotros y demás usuarios su experiencia. Apreciamos mucho recibir su feedback ya que forma parte de nuestra mejora continua y le invitamos a que vuelva muy pronto a visitarnos y poder ofrecerle una experiencia extraordinaria. Reciba un cordial saludo. Lara Martín Guest Relations Manager
Just a 4 stars hotel Service not bad. Room good.
Dear guest, It is a pleasure to greet you from the NH Collection Royal Teleport hotel and we would like to thank you for your evaluation of your experience with us. We greatly appreciate receiving your feedback, as this makes us be in continuous progress. We would like to inform you that our hotel is of the NH Collection Premium brand and 5 stars. Our entire team works every day to exceed the expectations of our guests and make them feel special. We hope you trust us again and show you the true service that characterizes us. Thank you and best regards. Lara Martín Guest Relations Manager
Estimado huésped, Es un placer saludarle desde el hotel NH Collection Royal Teleport y queremos agradecerle el tiempo que empleó en valorar su experiencia con nosotros. Nuestra meta es buscar la excelencia en el servicio y la satisfacción de todos nuestros clientes y huéspedes. Gracias por la confianza que depositó en nosotros y en nuestra marca NH Collection, lamentamos no haber superado sus expectativas y quedamos a la espera de sus comentarios para tener muy en cuenta sus recomendaciones. Reciba un cordial saludo. Lara M. Guest Relations Manager
The Staff was very nice, the property looked good, but had NO WATER on the showers, for more than 24hrs, and kept checking in the guest without letting them know the water Issue. We lost a lot of time of our tour and restaurant reservations due to the wait and then to the moving issue. We where transfered to an inferior/not remodeled hotel with queen size beds instead of king and old carpets that gave us alergies, and had to pay the same amount for the remaining nights, and the Original Hotel Manager did not want to make an adjustment of price, regardless that Orbitz tried to mediate. Paid the same amount for a Hotel that did not meet our expectations, nor was the one we originally chose.
Dear guest, First of all, we want to thank you for the time you spent evaluating us and the kind comments about our service. We regret the inconveniences that we could cause due to the sudden problem that happened to us with the water in the showers. All our maintenance team was working hard to solve it and in less than 24 hours it was solved. In addition, we all worked on giving the information to the guests who were at home and who arrived, offering them different possibilities such as moving them to the different hotels that we have in the city and the closest ones. As we already mentioned, the amount of the first night will be fully refunded and lunches were also invited, understanding the inconveniences caused. We remain at your disposal for any need or recommendation that you would like us to make. Sincerely. Lara M. Guest Relations Manager
Very nice, elegant and clean Hotel! Very friendly Staff!
Dear Ivette, Firstly, we want to thank you for your trust in our hotel and your kind comments to our staff. It is always a pleasure you feel at home. Thank you for using your valuable time to qualify us and value our work, it is our greatest satisfaction to exceed your expectations so positively. For all this, I will convey your congratulations to all our team to motivate them and keep working along the same path. As it says its comment and honoring our premium brand NH Collection which seeks to customize the treatment of all our customers making them feel special and feel at home. We want you to enjoy our wonderful facilities: we have 251 rooms which are comfortable, spacious, bright and all equipped with our Nespresso coffee shop and complimentary teapot, in addition to our high quality amenities, mattresses for a perfect rest and much more . You can also exercise in our well-equipped gym and relax in our ideal spa for long stays. We thank you for the time you spent evaluating us and invite you to return very soon to visit us living an extraordinary experience. I remain at your disposal for any need, suggestion or help you may need; I will be happy to help you. Receive a warm greeting from all the team at the NH Collection Royal Teleport hotel. Lara Martín Guest Relations Manager
Very nice hotel at quiet location. Great choice for business and for weekend escapades.
Dear guest, It is very gratifying for us to receive your comments. Thank you for taking the time to write them. This makes us improve and motivates us to reach our goal of being the best. We´re glad that you enjoyed your stay with us. We'll be waiting for your next visit. Kind regards. Guest Relations Manager
Excellent hotel. Good acommodations. It should cost more.
In this case, you really do get what you pay for: spacious, clean room, speedy room service, breakfast buffet with a wide selection and efficient attention, functional business center and, most of all uniformly attentive, friendly and competent personnel.
Dear guest, It is a pleasure to greet you from the NH Collection Royal Teleport hotel and we want to thank you for the time you spent in valuing us wanting to share your experience with us and other users. We greatly appreciate receiving your feedback, as it is part of our continuous progress and we would like you to give us more information about your experience with us. We regret not exceeding your expectations and hope you trust us again and offer you a memorable experience. We remain at your disposal for any need or recommendation, please do not hesitate to contact us. Cordially. Lara Martín Guest Relations Manager