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Hotel Zensual

2.5 star property

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Photo gallery for Hotel Zensual

Classic Room, 1 Queen Bed | Free WiFi, bed sheets
Reception
Private spa tub
Exterior
Hallway

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
14-75 Av José Celestino Mutis, Bogotá, Bogotá, 111221
  • Place, Lourdes Square
    ‪2 min walk‬
  • Place, Movistar Arena
    ‪16 min walk‬
  • Place, Estadio Nemesio Camacho
    ‪5 min drive‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Free WiFi, bed sheets

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Double Room

Romantic Double Room | Free WiFi, bed sheets

Romantic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Room, 1 Queen Bed

Design Room, 1 Queen Bed | Free WiFi, bed sheets

Design Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Room, 1 Queen Bed

Private spa tub

Design Room, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

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About the neighborhood

Bogotá

Located in Teusaquillo, Hotel Zensual is within a mile (2 km) of popular sights such as Movistar Arena and Estadio Nemesio Camacho. This 26-room hotel has indoor private hot tubs along with a full-service spa and free in-room WiFi.

What's nearby

  • Lourdes Square - 2 min walk - 0.1 miles
  • Galerias - 11 min walk - 0.6 miles
  • Movistar Arena - 16 min walk - 0.9 miles
  • Estadio Nemesio Camacho - 5 min drive - 1.4 miles
  • Andino Shopping Center - 8 min drive - 1.6 miles

Getting around

  • Estación Usaquén Station - 15 min drive
  • La Sabana de Bogotá Station - 20 min drive
  • El Dorado Intl. Airport (BOG) - 28 min drive

Restaurants

  • ‪Kinder - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪O.d.e.m. Bogotá - ‬2 min walk
  • ‪Dark Club - ‬4 min walk
  • ‪Restaurante Navarra - ‬3 min walk

About this property

Hotel Zensual

Guests staying at Hotel Zensual enjoy features like a full-service spa and free WiFi in public areas. Limited parking is available. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and dry cleaning/laundry.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Relax with a hydromassage shower or stretch out in the jetted tub. Indoor private hot tubs, fireplaces, and wardrobes or closets are also available. Change of towels is available on request.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking (max 9 spaces per unit)

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Fireplace
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.
Property Registration Number 110509

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Zensual Hotel
Hotel Zensual Bogotá
Hotel Zensual Hotel Bogotá

Frequently asked questions

Is a free cancellation option available at Hotel Zensual ?

Hotel Zensual offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of Hotel Zensual ?

This hotel is situated in Teusaquillo within a 10-minute walk of Lourdes Square and Royal Center. You'll also find Movistar Arena and Andino Shopping Center within a short drive.

Is parking available on site at Hotel Zensual ?

Yes, though there is a max of 9 spaces per unit.

Is there a spa at Hotel Zensual ?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel Zensual include a casino at the property?

No, Hotel Zensual doesn't have a casino.

Will I find an indoor pool at Hotel Zensual ?

No, there is no indoor pool on site; however, each accommodation at this hotel features an indoor private hot tub.

Is Hotel Zensual a good place to stay for couples?

There are many amenities for couples at this hotel, including a fireplace as well as a full-service spa and proposal/romance packages.

Are there hot tubs at Hotel Zensual ?

Yes, all guestrooms at this hotel have private indoor spa tubs.

Does Hotel Zensual have a restaurant with a breakfast menu?

No, Hotel Zensual doesn't have a restaurant that serves breakfast.

Will Hotel Zensual allow pets to stay free of charge?

No, pets aren't allowed at Hotel Zensual though service animals are welcome.

Are there connecting rooms at Hotel Zensual ?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Zensual ?

The closest major airport to Hotel Zensual is El Dorado Intl. Airport (BOG), which is 9 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Hotel Zensual ?

No, you won't find guestrooms with balconies at Hotel Zensual .

Hotel Zensual Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

5.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Very different style and interesting furniture
Stayed 2 nights in Jul 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice, the room is better but the area where the hotel is located is not the best
Stayed 1 night in Feb 2025

6/10 Okay

Joshua

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is not a property for an overnight stay. It is not as represented - it's quite clearly (once you arrive there) a motel that typically "rents by the hour." The area around is not ideal with few dining options. We booked another hotel and left.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
the STAFF was excellent, Nestor was awesome as were the desk personnel. I was going to send a email about this next comment thru an email, but will do it here also. Its was very sad to see a very short hair, light brown and gray man, he seemed to be a manager or owner of the hotel really treat the staff poorly. 2 days he was very abrupt with many of the staff. They ALL did a wonderful job and I would like you to tell them ALL including Nestor. I run a 300 employee company and would never allow a manager to treat the employees this way, espescially in front on the Guests. I can elaborate more if youd like But the Hotel was very nice.
Stayed 5 nights in Dec 2024

8/10 Good

Jairzinho

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in several hotels during this recent vacation. But the staff of this hotel was exceptional nice and friendly above all others. Very kindly with all attention focused on your commodity. The only less convenient part was that the room aren't enough soundproof. This was a little bit disturbent.
Stayed 5 nights in Sep 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what it claims to be .. changed my room when i got there , without even being notified. No eleveator ..3 floor walk up to some of the rooms. Its a freshly painted motel
Stayed 1 night in Aug 2024

6/10 Okay

Sol

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Ramon

Stayed 2 nights in Aug 2024