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Hotel Fénix Real

3.0 star property
Hotel with free breakfast, near 93 Park

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Photo gallery for Hotel Fénix Real

Front of property
Lobby sitting area
Studio Suite | Minibar, desk, free WiFi
Double Room | Minibar, desk, free WiFi
Free daily full breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
Carrera 19 No. 71 A 30, Bogotá, Distrito Capital, 111221
  • Place, Avenida Chile Shopping Center
    ‪10 min walk‬
  • Place, Andino Shopping Center
    ‪18 min walk‬
  • Place, El Retiro Shopping Centre
    ‪18 min walk‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪15 min drive‬

Room options

View all photos for Double Room

Double Room | Minibar, desk, free WiFi

Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, desk, free WiFi

Triple Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Minibar, desk, free WiFi

Junior Suite

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite

Studio Suite | Minibar, desk, free WiFi

Studio Suite

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Bogotá

Located in Barrios Unidos within a mile (2 km) of Andino Shopping Center, Hotel Fénix Real is within 2 miles (3 km) of other popular sights such as 93 Park. This 3-star hotel has 23 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Avenida Chile Shopping Center - 10 min walk - 0.6 miles
  • Atlantis Plaza Shopping Mall - 14 min walk - 0.8 miles
  • Clínica del Country - 16 min walk - 0.9 miles
  • Andino Shopping Center - 18 min walk - 1.0 mile
  • El Retiro Shopping Centre - 18 min walk - 1.0 mile

Getting around

  • Estación Usaquén Station - 13 min drive
  • La Sabana de Bogotá Station - 20 min drive
  • El Dorado Intl. Airport (BOG) - 29 min drive

Restaurants

  • ‪Longos - ‬2 min walk
  • ‪Coctel del Mar - ‬5 min walk
  • ‪usaquen - ‬3 min walk
  • ‪La Colombiana - ‬5 min walk
  • ‪Hipermar - ‬4 min walk

About this property

Hotel Fénix Real

Hotel with free breakfast, near 93 Park
Guests of Hotel Fénix Real enjoy free WiFi in public areas, coffee in a common area, and a computer station. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. This hotel also has free newspapers.
TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include minibars and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar

More

  • Desk

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards
  • Check-in: 12:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Fénix Real Hotel
Hotel Fénix Real
Hotel Fenix Real Bogota
Hotel Fénix Real Bogotá
Hotel Fénix Real Hotel Bogotá

Frequently asked questions

Are free cancellation options available at Hotel Fénix Real?

Hotel Fénix Real provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to do around Hotel Fénix Real?

This hotel is situated in Barrios Unidos within a short 11-minute walk of Avenida Chile Shopping Center and also 17 minutes on foot from Atlantis Plaza Shopping Mall. You'll also find Andino Shopping Center and 93 Park within a short drive.

Is parking available on site at Hotel Fénix Real?

Yes, self parking is offered for free at the hotel.

Does Hotel Fénix Real include a casino on the premises?

No, Hotel Fénix Real doesn't have a casino.

Will I find an indoor pool at Hotel Fénix Real?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Fénix Real?

Couples staying at this hotel will appreciate amenities like a minibar as well as a café and free breakfast.

Does Hotel Fénix Real have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Fénix Real feature a restaurant that includes a breakfast menu?

Yes, Hotel Fénix Real serves free full breakfasts each morning from its cafe.

Will Hotel Fénix Real allow pets to stay free of charge?

No, pets aren't allowed at Hotel Fénix Real.

Are there connecting rooms at Hotel Fénix Real?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Fénix Real?

The closest major airport to Hotel Fénix Real is El Dorado Intl. Airport (BOG), which is 8.2 mi away (29 minutes by car).

Are there rooms with balconies at Hotel Fénix Real?

No, there aren't any guestrooms with balconies at Hotel Fénix Real.

Reviews

Hotel Fénix Real Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities
Rating 10 - Excellent. 14 out of 64 reviews
Rating 8 - Good. 24 out of 64 reviews
Rating 6 - Okay. 18 out of 64 reviews
Rating 4 - Poor. 4 out of 64 reviews
Rating 2 - Terrible. 4 out of 64 reviews

Reviews

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 20 nights in Nov 2019

8/10 Good

LouisBrito, Houston, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good attention to guest Garage a little too small
Stayed 2 nights in Nov 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, lovely staff,
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 10 nights in Jul 2019

6/10 Okay

Ana

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Helpful staff, willing to go above and beyond, but hotel resources are limited.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Adam, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall. Second time staying here and keep coming back.
Stayed 2 nights in Oct 2018

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bogota surgery stay

very helpful, Customer service, very responsive to any issues and accommodating to Luz marina Salcedo, who was there for surgery. Thanks for all your help
Stayed 4 nights in Sep 2018

10/10 Excellent

Menelik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Value!!

Great hot water, very comfortable beds, really good 24 hr front desk. Excellent customer service!
Stayed 6 nights in Feb 2018

6/10 Okay

Tarek, Canada

Liked: Cleanliness, staff & service

good hotel to stay

Nice, clean rooms. hotel staff are great & very helpful. Safe. Nothing much around you, but short walk/ taxi ride to a lot of nearby stuff. Bus stop very close by.
Stayed 2 nights in Dec 2017

6/10 Okay

Donna, United States

Basic room for a basic price.

No frills lodging for a good price. The room was clean and the shower had very good hot water. The complementary egg breakfast helped jump start our day. It was maybe a mile walk walk to zona G.
Stayed 3 nights in Nov 2017

2/10 Terrible

saif Ullah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad. Your. Website

Hotel. No. Give me. Room.
Stayed 2 nights in Nov 2017

8/10 Good

nicolas, Dominican republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

The hotel is very beautiful the room has a toothbrush toothpaste,freezer whit water juice,etc
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort

Depends on your room I think

The area is better than it appears when you first get there. You are close to some good spots. I was given a very small room with no real window in it (there was a brick wall six inches from the window). I had paid for a room with a fridge and microwave. The second night they relented and gave me a room that had a large window, and right outside it was the housekeeping storage area where people were constantly coming and going. A see-through covering for the window, so no privacy unless I was in the bathroom. Since the window panes were cracked the cold air came in and the broken glass clanked in the night as it shifted. Staff was not really interested in helping with anything. They were all about minimal efforts. They loved to talk in the lobby until late at night. And because everything is tile, their voices echoed through the halls. If they had a little more attention to customer service they could easily fix a few minor things and have a nice little hotel. They had hot water - which was nice!
Stayed 4 nights in Aug 2017

10/10 Excellent

Hadeez, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Very clean hotel and perfect for the price.

Everything was perfect except they tried to charge us twice due to a misunderstanding among their staff. The hostess followed us out the hotel after we had checked out for a few blocks and tried to tell us that we did not receive payment. She was very nice about it when we explained the situation but we had to explain to her that there is NO WAY we are paying the hotel fee twice. We did not have a receipt because we paid the fee in cash upon checking in..
Stayed 1 night in Aug 2017

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, affordable place to stay.

I had a great experience at Hotel Real. The service was great and the workers were extremely friendly. We had wifi, free breakfast, hot water, and a very comfortable bed. I would definitely book again.
Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

Really annoyed

First, i was with my child and my husband's daughter and they attendant us like a trash, i never felt like this in my life.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

OK but so so

Generally the OK is OK depends on its price in Bogota. But speaking of the experience, the hotel's surroundings is not very good, and the room is a little rough. And the other issue is that there says not 16% for foreigners living less than 60 days, but I had to pay the tax.

8/10 Good

Susana, Caracas, Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities

Pleasent night

It's an OK Hotel. It's location wasn't my favorite, but, it wasn't that bad. Staff is incredibly nice and supportive. Gave me tips in places to visit, how to deal with cab drivers, etc. Although I stayed just one night, it was pleasent.

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel, súper recomendado

Muy buen servicio, las habitaciones estaban impecables y el desayuno súper completo. Muchas gracias por el excelente servicio
Stayed 1 night in Feb 2020

6/10 Okay

Jesus

Business traveler
Stayed 2 nights in Jan 2020

8/10 Good

José villafrade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien el servicio

Stayed 5 nights in Jan 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tiene ascensor, hay que subir las escaleras con todo y maletas son muchas. Me cobraron 15 mil pesos porque disque habia una mancha de maquillaje en mi toalla de baño. El desayuno feo y el mismo, tienen un restaurante donde la comida es horrible y cara. No lo recomiendo te quieren sacar plata por todo y no está en una zona segura...
Stayed 2 nights in Jan 2020

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