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Hotel Fénix Real

3.0 star property

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Photo gallery for Hotel Fénix Real

Lobby sitting area
Studio Suite | Minibar, desk, WiFi (free)
Double Room | Minibar, desk, WiFi (free)
Free daily full breakfast
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Business services
  • Laundry
  • Housekeeping

Explore the area

View in a map
Carrera 19 No. 71 A 30, Bogotá, Distrito Capital, 111221
  • Place, Avenida Chile Shopping Center
    ‪10 min walk‬
  • Place, Lourdes Square
    ‪16 min walk‬
  • Place, Andino Shopping Center
    ‪5 min drive‬
  • Airport, Bogotá (BOG-El Dorado Intl.)
    ‪26 min drive‬

Room options

View all photos for Double Room

Double Room | Minibar, desk, WiFi (free)

Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room

Triple Room | Minibar, desk, WiFi (free)

Triple Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Minibar, desk, WiFi (free)

Junior Suite

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Studio Suite

Studio Suite | Minibar, desk, WiFi (free)

Studio Suite

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Bogotá

Located in Barrios Unidos within a mile (2 km) of Andino Shopping Center, Hotel Fénix Real is within 2 miles (3 km) of other popular sights such as 93 Park. This 3-star hotel has 23 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Avenida Chile Shopping Center - 10 min walk - 0.6 miles
  • Lourdes Square - 16 min walk - 0.9 miles
  • Virrey Park - 4 min drive - 2.0 miles
  • Andino Shopping Center - 5 min drive - 0.9 miles
  • Movistar Arena - 6 min drive - 1.6 miles

Getting around

  • Estación Usaquén Station - 12 min drive
  • La Sabana de Bogotá Station - 23 min drive
  • El Dorado Intl. Airport (BOG) - 28 min drive

Restaurants

  • ‪Coctel del Mar - ‬5 min walk
  • ‪Empanadas Tipicas Agrocampo - ‬5 min walk
  • ‪Longos - ‬2 min walk
  • ‪Cendismar - ‬6 min walk
  • ‪Revolution Bar - ‬7 min walk

About this property

Hotel Fénix Real

Guests of Hotel Fénix Real enjoy free WiFi in public areas, coffee in a common area, and a computer station. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. This hotel also has free newspapers.
TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include minibars and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar

More

  • Desk

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards
  • Check-in: 12:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Fénix Real Hotel
Hotel Fénix Real
Hotel Fenix Real Bogota
Hotel Fénix Real Bogotá
Hotel Fénix Real Hotel Bogotá

Frequently asked questions

Are free cancellation options available at Hotel Fénix Real?

Hotel Fénix Real provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to do around Hotel Fénix Real?

This hotel is situated in Barrios Unidos within a short 16-minute walk of Lourdes Square and also 10 minutes on foot from Avenida Chile Shopping Center. You'll also find Andino Shopping Center and 93 Park within a short drive.

Is there parking available at Hotel Fénix Real?

Yes, self parking is offered for free at the hotel.

Does Hotel Fénix Real include a casino on the premises?

No, Hotel Fénix Real doesn't have a casino.

Will I find an indoor pool at Hotel Fénix Real?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Fénix Real?

Couples staying at this hotel will appreciate amenities like a minibar as well as a coffee shop/cafe and a free daily breakfast.

Does Hotel Fénix Real have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Fénix Real feature a restaurant that includes a breakfast menu?

Yes, Hotel Fénix Real serves free full breakfasts each morning from its cafe.

Will Hotel Fénix Real allow pets to stay free of charge?

No, pets aren't allowed at Hotel Fénix Real.

Does Hotel Fénix Real have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Fénix Real?

The closest major airport to Hotel Fénix Real is El Dorado Intl. Airport (BOG), which is 8.3 mi away (28 minutes by car).

Are there rooms with balconies at Hotel Fénix Real?

No, you won't find guestrooms with balconies at Hotel Fénix Real.

Hotel Fénix Real Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 14 out of 64 reviews
Rating 8 - Good. 24 out of 64 reviews
Rating 6 - Okay. 18 out of 64 reviews
Rating 4 - Poor. 4 out of 64 reviews
Rating 2 - Terrible. 4 out of 64 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel, súper recomendado

Muy buen servicio, las habitaciones estaban impecables y el desayuno súper completo. Muchas gracias por el excelente servicio
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tiene ascensor, hay que subir las escaleras con todo y maletas son muchas. Me cobraron 15 mil pesos porque disque habia una mancha de maquillaje en mi toalla de baño. El desayuno feo y el mismo, tienen un restaurante donde la comida es horrible y cara. No lo recomiendo te quieren sacar plata por todo y no está en una zona segura...
Stayed 2 nights in Jan 2020
Verified review

8/10 Good

BORIS EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y las instalaciones en general limpias con orden y aseo impecable.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

LouisBrito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good attention to guest Garage a little too small
Stayed 2 nights in Nov 2019
Verified review

6/10 Okay

Andrea

Disliked: Staff & service, room comfort
La ubicación de habitación fue confusa, nunca fueron claros con los horarios para desayunos
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Alondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un excelente lugar para hospedarse, muy privado y tranquilo. Muy limpio y el personal ofrece un excelente servicio.
Stayed 2 nights in Nov 2019
Verified review

6/10 Okay

Juan Carlos

Liked: Cleanliness
Disliked: Room comfort

Ingreso de personas a la madrugada

Ingreso de personas en horas de la madrugada interrumpiendo el descanso de los demás huéspedes.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

ANGELICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen servicio

Muy buena ubicación, muy buen servicio, la habitación cómoda y el desayuno muy completo, sin dudar cuando vuelva a Bogotá me hospedaré nuevamente allí
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

Federico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendado.

Pésimo hotel, la atención es demasiado mala, las instalaciones están deterioradas, el aseo es deficiente. Las tuberías no funciona. No entregan el comprobante de pago toca exigirlo y cuando se hace se molestan. Debe ser la última opción de alojamiento.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, lovely staff,
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy limpio y bueno el servicio..
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel económico bien ubicado

Buen servicio, el personal siempre dispuesto a ayudar
Stayed 3 nights in May 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno, muy recomendado

El hotel es muy bueno, es comodo limpio, ma atención es muy buena. Pensé que se escucharía mucho ruido pero no fue así, es muy tranquilo en realidad. La ubicación es muy buena. Solo creo que deberían mejorar el desayuno, dar mas opciones, no solo un tipo de huevos o no solo huevos, cambiar la arepa y servirlo un poco mas bonito. Nada más.
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Gerson Hair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No son claros con los pagos adicionales que se presentan. Si hay que pagar por algo o un daño. Se hace pero deben ser claros con las políticas. Dan la sensación de que no son reales.
Stayed 3 nights in Feb 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service

para una noche no más

Muy normal, a la hora sólo tenían disponible un apartaestudio cruzando la calle. Amplio pero la cama algo incómoda, las toallas no muy buenas y el desayuno muy básico. Tiene parqueo psra unos 5 vehículos.
Stayed 1 night in Feb 2019
Verified review

6/10 Okay

Katherina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruidoso

Hacia demasiado ruido y estaba sucio
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación y muy buena atención y limpieza. Instalaciones un poco antiguas pero las remodelaciones lonhace ver bien
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno lo unico es no cambian el desayuno puro huevo revueltos todos los días
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena la atención del personal, hubo un tema referente a los desayunos por ser días festivos pero al final resolvieron y me hicieron un descuento en la tarifa de la primera noche. Si me preguntaran si volvería a ir, mi respuesta sería "SI".
Stayed 8 nights in Dec 2018
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Helpful staff, willing to go above and beyond, but hotel resources are limited.
Stayed 2 nights in Jan 2019
Verified review

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Verified traveler

El personal es muy amable.
Stayed 2 nights in Nov 2018
Verified review

6/10 Okay

Enar

Liked: Cleanliness, staff & service, room comfort
El hotel esta muy bien ubicado, las instalaciones son decentes, sin embargo están deterioradas y se nota la falta de renovación. En cuanto al personal puede decir que son amables y cordiales. Otro factor que note mucho en esta estancia fue el ruido.
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall. Second time staying here and keep coming back.
Stayed 2 nights in Oct 2018
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bogota surgery stay

very helpful, Customer service, very responsive to any issues and accommodating to Luz marina Salcedo, who was there for surgery. Thanks for all your help
Stayed 4 nights in Sep 2018