Very nice property in a good location. The staff and the customer service they provided was exceptional! This was demonstrated by management, housekeeping, kitchen staff, and the front desk. We appreciated the staff so much, we booked another stay at the hotel 2 weeks later for our return to the city.
Amazing as always. Thnx always to the amazing team .
The location was wonderful.... The staff was wonderful and accommodating....top notch...(Juan David) The rooms were great, linens terrific, beds super comfy.... Breakfast yummy and different and delightful , everyday (Lulu and Chef) Can't say enough about what a great place City Flats was for our stay in beautiful Bogota ! (Even though Hurricane Dorian played some tricks on us... the staff at City Flats kept us safe and happy, thanks so much for a great stay !
The property was in excellent condition, the rooms were very comfortable. The location was near the bars and restaurants by 12 minutes walking. The breakfast included was very good but small amounts.
This place is amazing! Clean and very friendly and helpful staff. All people at the from desk went above and beyond to accommodate our needs. We enjoyed the great variety of breakfast and the people serving were great. This place is conveniently located in la Zona Rosa. I would definitely come back next time I’m in Bogota.
Perfect like always . Location . Amazing stsff and service
The lobby staff and the dinning room staff were magnificent. I highly recommend this hotel.
I will not recommend the spa The massage service was not that great
This hotel is close to the commercial district. It was very clean and quiet. A very nice area of the city, close to many restaurants and malls. Breakfast was included, which was also quite good. The staff was helpful and friendly.
I have nothing bad to say about this hotel. It is located in a safe location that is close to everything.
Great looking hotel, wonderful neighborhood, delicious breakfast. But while out to dinner, night manager went into our room, we presume to eob us. Another U.S. hotel guest staying next to us caught him red handed and detained him. Earlier, we had met and exchanged phone numbers, so he called us at our dinner. We rushed back. Attendant gave lame excuse that he was in room to turn off our lights, even though I know 100% that I had turned off lights. Next day, main manager sided with her night manager. We think both may be stealing from hotel guests. This soured our experience of an otherwise gorgeous hotel.
Located in an upscale neighborhood, with many fine restaurants, this 4 star hotel is a great option. The service, from all hotel employees, is excellent, the inclusive breakfast is an incredible value. The largest suite is actually 2 rooms, including a large kitchenette (sink, min-refigerator). The mid-sized suite is what most travelers will likely want - this room has a king sized bed and also has a larger shower. I'll most likely stay there again upon my return.
Staff are amazing, they care abou the customer 100% and make everything possible to make the customer happy Highly recommended!!
Excelente atencion de todo el perosnal. Muy dispuestos siempre a ayudar y hacerte sentir de lo mejor.
Located in Zona Rosa, Hotel CityFlats is within a 10-minute stroll of sights such as El Retiro Shopping Centre and Andino Commercial Center. This 24-room, 4-star hotel has free breakfast along with conveniences like free in-room WiFi and a gym.
Start your day off right with a free buffet breakfast, served each morning from 6 AM to 10 AM. At the end of the day, relax with a drink at the bar/lounge.
42-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities.
Guests of Hotel CityFlats enjoy a gym, free WiFi in public areas, and a meeting room. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include laundry facilities and a TV in a common area.
Very nice property in a good location. The staff and the customer service they provided was exceptional! This was demonstrated by management, housekeeping, kitchen staff, and the front desk. We appreciated the staff so much, we booked another stay at the hotel 2 weeks later for our return to the city.
Amazing as always. Thnx always to the amazing team .
Thank you !! Always a pleasure to have you & your friends here at Cityflats. Best regards, Diana V Manager
The location was wonderful.... The staff was wonderful and accommodating....top notch...(Juan David) The rooms were great, linens terrific, beds super comfy.... Breakfast yummy and different and delightful , everyday (Lulu and Chef) Can't say enough about what a great place City Flats was for our stay in beautiful Bogota ! (Even though Hurricane Dorian played some tricks on us... the staff at City Flats kept us safe and happy, thanks so much for a great stay !
The property was in excellent condition, the rooms were very comfortable. The location was near the bars and restaurants by 12 minutes walking. The breakfast included was very good but small amounts.
Dear guest, I really appreciate your comments about your stay, the rooms and our location. I will personally check your observation about the small amount at our breakfast since it's self service and other items under request. Nevertheless and although this issue I wish to have you here again. Best regards, Diana V Manager
Thank you !! We really appreciate the given grade & we hope to see you here again. Best regards, Diana V Manager
This place is amazing! Clean and very friendly and helpful staff. All people at the from desk went above and beyond to accommodate our needs. We enjoyed the great variety of breakfast and the people serving were great. This place is conveniently located in la Zona Rosa. I would definitely come back next time I’m in Bogota.
Dear guest Thank you for your feedback; it's our best reward for our work. As manager I will continue striving in offering our guests the most enjoyable stay. I hope to see you here again. Best regards, Diana V Manager
Thank you !! Always a pleasure to have you here. Kind regards, Diana V Manager
Perfect like always . Location . Amazing stsff and service
Dear Guest, Thank you !! We really appreciate your feedback and we wish to have you here again. Best regards, Diana V Manager
The lobby staff and the dinning room staff were magnificent. I highly recommend this hotel.
Dear guest, Thank you for your feedback. As manager I'm glad to know that my staff did their best to make your stay as pleasant as possible. We hope to see you here again. Best regards, Diana V Manager
I will not recommend the spa The massage service was not that great
Dear guest, My sincere apologies for this incidence. I was told about it and I personally spoke with the massagist regarding the time she took on it. It will not happen again. Once again my sincere apologies, I know this was the only incidence that took place during your stay. Best regards, Diana V Manager
Dear Michael: Thank you, thank you !! Your review is our best reward for a job make with love and care for our guests. We hope to see you here again. Best regards Diana V Manager