93 Luxury Suites & Residences4.0 out of 5.0
Recent guest reviews
This place is beautiful on the outside. From the start, however, their customer service ruined what could have been a perfect experience. After a long day traveling, I just wanted to get to my room and relax. That was interrupted by the fact that when I opened the sliding glass door, I realized that the lock was broken. It took them some time arguing over whether it could be fixed (it couldn't and interestingly enough, the bellman said others complained of the same problem before) and then they had to find another room and get housekeeping to get it ready and then move my luggage and get set up in the new room in another building. Over an hour wasted at 10pm. All of this could have been prevented. The room was very clean and comfortable. Be aware that they have no air conditioning. Even with the sliding glass door open, the bedroom can be quite warm, despite the low temperature outside. Sadly, despite the nice room and neighborhood, the hotel's customer service ruined the trip for me and cost them a repeat customer. I booked the room on a pay for 3 nights get the 4th free promotion. They charged me for the 4th night and when I checked out and reviewed my bill, I was told that they could only reimburse me if I gave them my personal banking information for them to do a bank transfer "because this is quicker than a credit card refund." I've never been to a hotel that asked this info. If you took the money from me by credit card, then you should reimburse me in the same manner. After over a month, and multiple requests for a resolution, each time ending with them asking for my bank info, I had to file a dispute with my credit card company. This is very unprofessional. If you decide to stay here, be very careful and check your bill with a fine tooth comb.
Busy construction site facing directly the hotel .Avoid these rooms .It is quite surprising that the hotel even puts guests there... .Their website does not mention any construction either .You are being charged the entire amount upon check in so that you cannot change your mind and go to a different hotel . Was given another room after almost 2 hours wait .The room is facing the street .They do have double glazed windows but they fail doing the job. Not sure what subpair material was used .If you need to rest/sleep do yourself a favor and go somewhere else .
This is an amazing aparthotel that's great for business and family travel. I brought my baby and my mom with me on a business trip, and the hotel staff couldn't have been more accommodating! They provided a car seat, crib, high chair, dishes, and milk for the baby in our room. The front desk, restaurant, cleaning staff were all kind and accommodating. The manager answered many questions for me via email and phone before my arrival and offered his help during my stay. We appreciated that breakfast was free even if delivered to the room, whereas other hotels that have a free breakfast buffet usually charge if you get room service. The 2-bedroom "apartment" had lots of space, with 2 full bathrooms and 1 half bath. The hotel is in a great, safe neighborhood even a couple blocks from a nice park, playground, shops, and restaurants.
This was my third stay at this hotel, and as usual all was perfect !! I think the best part of my stay was the wonderful staff, they were attentive to all my needs, always there to help me with any questions regarding my visit to the city. The suite was great as always. ant the Parque 93 area is so peaceful and yet exciting.... always something fun to do. Staying here 3 times in the last year, I have even made friends with some of the wonderful staff.... just a shout out to a few...(but there are more) Giovani and Rodolfo at the door.... and Javier in the breakfast... and all of the very professional front desk staff.... My thanks to you all !!! I will see you all again soon !!!!
We had a beautiful 2bd/2.5 bathroom apartment, extremely comfortable for our family of 4. The apartment was beautifully decorated and the staff was very attentive and helpful. The location is walking distance to great restaurants and shops. Hands down, best hotel I have ever stayed at. Highly recommended to all!
93 Luxury Suites is at a great location. Great restaurants within walking distance. The suites are very well equipped,in pristine condition and the staff is excellent. This stay was by far one of the best that I have had. Congratulations to the management team.
We had the BEST two night stay here recently, it was absolute paradise & we did not want to leave!!! I was after a special place to stay for my partners birthday & after much research I decided upon 93 Luxury Suites & Residences having read all the incredible reviews. I booked through booking.com & chose the Romantic Stay package (which included dinner, petals, chocolate & wine, amazing value at not much more than the suite price!). As the theme was a birthday I messaged the hotel to check whether the decorations could be altered slightly to birthday theme & Camila got in touch straight away to confirm there would be a cake & birthday decorations & despite a flight delay Camila confirmed it was no problem to change the date plus arranged a complimentary car to pick us up! When we arrived, the door men were so so friendly helpful & professional & the suite was INCREDIBLE!!!!! They did such a good job decorating, we were so blown away! - Buffet breaky - fantastic! - restaurant - amazing food & service! - staff - beyond excellent, incredible service & assistance! Adriano & his team went out of their way to help us however possible & we can't thank them enough. - rooms - HUGE, extremely modern & well equipped! Lovely complimentary toiletries too! - facilities - great bar, restaurant, gym, movie room, roof top & more. - location - perfect! In a great safe area walking distance to so many good food spots & sights. Cannot recommend this amaaaaaaaaaaazing place more, book in you won't regret it! Thank you so much 93 Luxury Suites & Residences for the best time ever!!! :) Jessie & Chris Xxx
I have stayed at the Raffles. I have stayed at The Biltmore in Santa Barbara. I have stayed in the nicest of hotels in every continent except for Africa. This was by far the best hotel experience I have ever had. The service was unbelievable. It was like those old movies that show a 100 people working in the hotel, all of them at your service. We actually cut our vacation short in Cartagena just because we wanted to go back and hang out with the "crew" as we named the helpful staff. All of the staff new us by the time we left. There was multiple above and beyond experiences that we had but I will outline the best. My brother and I partied fairly hard on our first night in Bogota. Being in the army in a past life, I drank water heavily throughout the night as it is at around 8000 ft. My brother woke up at 3:30 throwing up violently. He thought he had a pulmonary embolism from the altitude. Altitude sickness is pretty common, but he reads a lot of wikipedia and was convinced he was dying. We went to the front desk to ask for a ride to the local hospital. Instead of getting us a taxi, they had a Dr come to the room for free. I am not sure if this is a Colombian thing or insurance the hotel had. Two medics showed up and checked his blood pressure, listened to this heart and even did an EKG. AN EKG RIGHT IN THE HOTEL ROOM! Eventually, they told him to drink more water are gave him two IV bags. The bellman was there the entire time to make sure we were OK. When the medics asked my brother how much he drank, the bellman did not judge when he said 10-15 beers in the last 24 hours. If I wanted a relaxing vacation I would go there and not leave. If i needed a room for work, I would go there. If I needed a place to eat and drink, I would go there. Please, do yourself a favor and go there. PS this is the first review of a hotel I have ever done, thats how nice of a time we had.
I have never had such a positive experience in a hotel. The service was impecable. I had become ill and for a free service I received treatment in my hotel room. The staff was always knowledge and friendly. Breakfast was always adequately stocked and delicious.
We were here for 3 nights and loved it. It is close to everything and the room was nice. Only small issue was that the room was pretty warm when the sun came in so they gave us a fan since there was no A/C. On the day we were leaving, we had to spend time in the lobby on business calls and one of the staff came to deliver my passport and several hundred dollars that I had inadvertently left in the safe. I was so pleased to see this type of honesty and thankful for it! BRAVO!
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free valet and self parking
- Onsite dining
Located in Chico, 93 Luxury Suites & Residences is a leisurely stroll from sights such as Virrey Park and Del Chico Park. This 42-room, 4-star aparthotel has conveniences like a 24-hour health club, free in-room WiFi, and free valet parking. Located centrally in Bogota, it's also near Rockefeller Casino and Andino Commercial Center.
Free buffet breakfast is served each morning from 6 AM to 10 AM. Enjoy a leisurely bite to eat at Restarurante, the aparthotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free daily manager's reception.
All 42 apartments feature kitchens and balconies, and there's space to spread out with living rooms and dining areas. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer free toiletries. IPod docks, minibars, and espresso makers are also standard.
At 93 Luxury Suites & Residences, guests have access to a 24-hour health club, a rooftop terrace, and free WiFi in public areas. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for COP 100000 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly aparthotel include 2 meeting rooms, a 24-hour business center, and coffee/tea in a common area.
Reviews from Trip Advisor
95% of guests recommend this hotelTotal of 217 reviews