See all properties

Xanadu Island Hotel - All Inclusive

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Xanadu Island Hotel - All Inclusive

Indoor pool, 2 outdoor pools, sun loungers, lifeguards on site
Aerial view
Deluxe Suite | Beach/ocean view
Sundeck
Private beach, free beach shuttle, sun loungers, beach towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Akyar Burnu Mevkii 91, TURGUTREIS BODRUM, Bodrum, 48980
  • Place, Akyarlar Plajı
    ‪3 min drive‬
  • Place, Bodrum Marina
    ‪34 min drive‬
  • Place, Bodrum Beach
    ‪35 min drive‬
  • Airport, Bodrum (BXN-Imsik)
    ‪73 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite (Manor House)

Suite (Manor House) | Premium bedding, minibar, in-room safe, desk

Suite (Manor House)

  • Sea view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Courtyard Area

Suite, Courtyard Area | Premium bedding, minibar, in-room safe, desk

Suite, Courtyard Area

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Suite (Sunset)

Suite (Sunset) | Premium bedding, minibar, in-room safe, desk

Suite (Sunset)

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, desk

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Romance)

Suite (Romance) | Premium bedding, minibar, in-room safe, desk

Suite (Romance)

  • Sea view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (King)

Suite (King) | Premium bedding, minibar, in-room safe, desk

Suite (King)

  • Sea view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Elegance)

Suite (Elegance) | Premium bedding, minibar, in-room safe, desk

Suite (Elegance)

  • Sea view
  • 990 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Suite (Lavender)

Suite (Lavender) | Premium bedding, minibar, in-room safe, desk

Suite (Lavender)

  • Sea view
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Begonville Suite

Begonville Suite | Premium bedding, minibar, in-room safe, desk

Begonville Suite

  • Sea view
  • 1335 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Royal Suite

Royal Suite | Premium bedding, minibar, in-room safe, desk

Royal Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 2562 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Bodrum

Located within a mile (2 km) of Akyarlar Plajı, Xanadu Island Hotel - All Inclusive is within 2 miles (3 km) of Karaincir Beach. This 222-room, 5-star property has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Akyarlar Plajı - 3 min drive - 1.0 mile
  • Karaincir Beach - 5 min drive - 1.7 miles
  • Bodrum Marina - 34 min drive - 19.4 miles
  • Bodrum Beach - 35 min drive - 20.1 miles
  • Bodrum Bar Street - 35 min drive - 20.1 miles

Getting around

  • Bodrum (BXN-Imsik) - 72 min drive

Restaurants

  • ‪Akyarlar Belediye Kafe - ‬4 min drive
  • ‪Özbalcı Pide Salonu - ‬18 min walk
  • ‪Yalı Cafe - ‬18 min walk
  • ‪Poseidon Beach Club - ‬10 min walk
  • ‪AGORA - ‬7 min drive

About this property

Xanadu Island Hotel - All Inclusive

Xanadu Island Hotel - All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 150 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach property include a nightclub, karaoke, and an indoor pool.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, minibars, and coffee makers.
A private beach and an outdoor tennis court are featured at the property. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shang-Du Spa has 8 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

Similar properties

Seasonal outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas
METT Hotel & Beach Resort Bodrum
Bodrum City Center
  • On private beach
  • Pool
  • Spa
  • Pet friendly
9.2 out of 10, Wonderful, 230 reviews
$526 nightly
The price is $584
Jun 21 - Jun 22
Total with taxes and fees
METT Hotel & Beach Resort Bodrum

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite self parking (max 2 spaces per unit)

Food and drink

  • 2 poolside bars
  • 3 restaurants
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Aegean A'laCarte Restoran
  • Ana Restoran
  • Azurro A'laCarte Restoran

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Books
  • Bowling alley
  • Children's club
  • Children's pool
  • Concerts/live shows
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Karaoke
  • Library
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Shopping mall
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Beach toys
  • Bowling alley
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 150 per vehicle (roundtrip, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 10219

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Xanadu Island Hotel All Inclusive Bodrum
Xanadu Island Hotel All Inclusive
Xanadu Island All Inclusive Bodrum
Xanadu Island Hotel Bodrum
Hotel Xanadu Island Hotel Bodrum
Bodrum Xanadu Island Hotel Hotel
Xanadu Island Hotel All Inclusive
Hotel Xanadu Island Hotel
Xanadu Island
Hotel Xanadu Island Hotel - All Inclusive Bodrum
Hotel Xanadu Island Hotel - All Inclusive
Xanadu Island Hotel All Inclusive Bodrum
Xanadu Island Hotel All Inclusive
Xanadu Island All Inclusive
Xanadu Island Hotel - All Inclusive Bodrum
Xanadu Island All Inclusive Bodrum
Bodrum Xanadu Island Hotel - All Inclusive Hotel
Xanadu Island Hotel
Xanadu Island Inclusive Bodrum
Xanadu Island Hotel
Xanadu Inclusive Inclusive
Xanadu Island Hotel All Inclusive
Xanadu Island Hotel - All Inclusive Bodrum
Xanadu Island Hotel - All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive rates at Xanadu Island Hotel - All Inclusive?

Xanadu Island Hotel - All Inclusive has all inclusive rates that come with all meals included.

Is free cancellation available at Xanadu Island Hotel - All Inclusive?

Xanadu Island Hotel - All Inclusive offers free cancellation on select room rates. For specific requirements, review the cancellation policy on our site.

What's there to see within easy reach of Xanadu Island Hotel - All Inclusive?

This property is located in Bodrum within a short 18-minute walk of Akyarlar Plajı. You'll also find Karaincir Beach and Kefaluka Resort Beach within a short drive.

Is there parking available at Xanadu Island Hotel - All Inclusive?

Yes, uncovered self parking is offered for free at the property. Though parking is limited parking spaces, an electric car charging station is also available. You'll find a max of 2 spaces per unit.

Is there a spa available at Xanadu Island Hotel - All Inclusive?

Shang-Du Spa is the property's spa and services include facials, massages, and body treatments.

Are there luxury amenities available at Xanadu Island Hotel - All Inclusive?

Yes, guests can indulge in luxuries such as 2 outdoor pools, a private beach, and 3 restaurants at this property.

Does Xanadu Island Hotel - All Inclusive include a casino on the premises?

No, Xanadu Island Hotel - All Inclusive doesn't have a casino.

Will I find an indoor pool at Xanadu Island Hotel - All Inclusive?

Yes, this property has an indoor pool along with 2 outdoor pools.

What amenities will couples enjoy at Xanadu Island Hotel - All Inclusive?

There are many amenities for couples at this property, including a private beach and a beach bar plus some guestrooms feature a private pool.

Does Xanadu Island Hotel - All Inclusive have a hot tub?

No, but guests can enjoy a sauna at this property.

Does Xanadu Island Hotel - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Xanadu Island Hotel - All Inclusive has 3 restaurants, and serves breakfast for a surcharge.

Will Xanadu Island Hotel - All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Xanadu Island Hotel - All Inclusive.

Does Xanadu Island Hotel - All Inclusive have connecting rooms available?

No, this property doesn't feature connecting guestrooms.

How close is the airport from Xanadu Island Hotel - All Inclusive?

The closest major airport to Xanadu Island Hotel - All Inclusive is Kos (KGS-Kos Island Intl.), which is about 15.4 mi away. Another top airport is Kalymnos (JKL-Kalymnos Island National), which is around 19 mi away.

Are there rooms with balconies at Xanadu Island Hotel - All Inclusive?

Yes, some guestrooms at this property offer either a furnished balcony and a furnished patio where guests can enjoy sea views.

Does Xanadu Island Hotel - All Inclusive offer wedding services?

There are wedding services available at Xanadu Island Hotel - All Inclusive if that's in your vacation plans.

Xanadu Island Hotel - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 51 reviews
Rating 8 - Good. 7 out of 51 reviews
Rating 6 - Okay. 3 out of 51 reviews
Rating 4 - Poor. 3 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Abdulqadir

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff specially guests service Good food Clean room and space is good Facilities are great Location surrounding with water
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Mark Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facilities and service. Superb range of food options at the buffet. I would also recommend a private boat trip direct from the dock at the property.
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Fikret Gulden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience during our stay at Xanadu. The staff gave us a very warm welcome. We had a very beautiful romance suit. The foods were the best food you can eat at any restaurant , the tastes and the variety of the foods were amazing. The location of the resort is one of the best, seafront with nice calm swimmable water. I would highly recommend this place.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Yasin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Meltem

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, spacious rooms and friendly staff. Views are excellent. Even though there was a heat wave when we arrived we didn’t feel the heat with the calm winds from the sea. The hotel is located on a peninsula and I think all rooms have sea views. We stayed in elegance suit with two Rooms and sitting room - each room had its own bath. The food in the main restaurant was adequate and the a-la-carte restaurant was great. The pools bars and the main bar were also great.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
By far the best family hotel we have been too! Unique setting really with huge hotel territory and very smart planning of the internal roads/logistics. Beautiful views all around the island; great beaches as well. Large and spacious, sturdy and well-designed rooms. Plenty of entertainment on the hotel territory. No showing off either in terms of decorations, which is a plus for us. Could think about cosmetic renovations here and there in the coming year or two. Otherwise, an all-out amazing experience traveling with a baby of 1.5 years and great thanks for an amazing stay!
Stayed 7 nights in Jun 2023
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a relaxing stay at Xanadu Island, the staff are very polite and keen to help provide an excellent service. We had a few minor issues, however once raised with the team everything was resolved. Thank you. RM
Stayed 6 nights in Aug 2022
Verified

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Von dem Pool aus hat man eine wunderschöne Aussicht. Sauberkeit ist wirklich 1A sowohl in der Anlage als auch in den Zimmern. Das Essen war traumhaft lecker. Der Strand ist ein Traum. Wir haben jeden Tag für unser Baby Hipp Gläser und Wickelzubehör bekommen. Ein sehr familienfreundliches Hotel. Vielen Dank wir kommen nächstes Jahr gerne wieder. :)
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cok guzel ve cok begendik, calisanlari guler yuzluler, odalari temiz ve genis, yemek cesitleri cok ve guzel, denizi ve havuzu ter temiz.. cok memnun kaldik kesinikle gene geliriz seneye
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Cemil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hersey cok güzeldi. Bir tatilde olabilecek her şeye sahipler 🙏 teşekkür ediyorum.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekter Urlaub - absolut Klasse! Immer wieder gern.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Magamed

Liked: Staff & service, amenities, property conditions & facilities
One of the best place in WORLD
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class and top quality. Stunning location, beautifully laid out property. Suites are breathtaking at our level. The all inclusive is very inclusive with a proper choice of foods and drinks anywhere anytime. The staff are marvellous. Love it.
Stayed 7 nights in Oct 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tollo Lage,super Freundliche Personal,Traumhaftes Meer
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Besim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unser Aufenthalt war 7 Nächsten und Hotel war sehr sehr Gute und Personal war Perfekt.
Stayed 7 nights in Jun 2021
Verified

10/10 Excellent

mohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

really good hotel with great facitilies

We stayed at the property for a week with our baby. Hotel is super kids friendly with a lot of services available for kids. We enjoyed our stay, staff was friendly and hotel is taking really good COVID 19 precautions. Only downside was repeated food menu and especially less veggie options.
Stayed 7 nights in Sep 2020
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the Money

Our room was exceptional with a beautiful sea view. Great value for the money. Drinks were also good but food was just average. Good assortment but pretty much the same everyday. Service was very good though. We tried the italian restaurant and that was a nice change from the buffet but you need to reserve first thing in the morning (9AM) for the next day and the reservations go very quickly. Also, keep in mind that most people reserve their poolside chairs at 8AM. Not great if you want to sleep in. We also had massages at the spa which were also very good.
Stayed 4 nights in Sep 2019
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
This place is not high class as it states in their brand name. Quality of service is very bad. Staff attitude is poor and approach is not to solve issues rather point to someone else whenever you have a request. It's not worth the money. There is a small beach area without change rooms, only one shower with walking and stairs distance. I have talked to guest relations as well and their response was to offer free spa sessions :( Unfortunately, I would not stay at this place again with this type of service, there are many other options in Bodrum...
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Faez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Xanadu the lovely place

Wonderful place to relax clean beaches great services and we should come again
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

başarılı bir tesis

gayet başarılı bir tesis deniz tatili için ideal personel gayet ilgili kaliteli hizmet
Stayed 1 night in May 2019
Verified

10/10 Excellent

CMH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good. Staff friendly and attentive. The best part of this place is the peace and quiet. If you like activity and entertainment choose another resort. Wonderful views everywhere while you are surrounded by beautiful clean water.
Stayed 8 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Everything was really nice. Important thing to note is that they do not provide irons or ironing boards, you have to use their laundry service (which can get expensive). The hotel lacked basic services such as a working air condition. Other than that everything was perfect.
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
second time in two years staying at xanadu, the property is beautiful and the staff are friendly and helpful, the location is stunning and the rooms amazing
Stayed 7 nights in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except the staff at reception. At the beginning, given that we were the 2nd guests at the hotel since reopening we received a very warm welcome but somehow during they stay and at check out that went away. The guy, I think he’s the manager, sits at his own desk on the left of reception gave us a tour and warm welcome when we arrived however during the stay I noticed that once on the way to breakfast I said good morning and there was no response but what was worse was his attitude at check out. We came up to the front desk, he was there and he just turned away and rang the bell at the desk for the guy in the back to come check us out, no pleasantries .. nothing.. just turned his back and went back to his desk. Given that the walk from reception to the front gate is far they didn’t offer to drop us with the golf cart as they did the first day which would have been nice but thanks to the golf cart guy while we were on our way he decided to give us a drop. Other than the reception staff, everything was great at the hotel, food, room, location and all other staff... every was else were pleasant.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Fiona

Liked: Staff & service, property conditions & facilities
Second time at Xanadu, didn’t disappoint again, amazing staff who can’t do enough for you, rooms cleaned daily. Great relaxing holiday.
Stayed 11 nights in Oct 2018