Disappointed. Have stayed here many times over the years. Was not nearly as welcoming.
Great place!
Rude staff. Dirty room. Dirty pool. Overall really bad experience
They hold 20 for incidentals and I haven't received the money back even if I didn't use anything extra
Property extremely clean. Nice pool, landscaping. The only minor disappointment was the cold coffee in the lobby.
I like the location and have stayed here before, however will not stay here again. The room should have been cleaner. We requested room service as we weee staying 2 nights, but were told we needed to have requested it 24 hours in advance, which would have been before we checked in. The breakfast manager was very accommodating, but otherwise disappointed with this location.
The room was exactly as shown in the picture. Nothing special with customer service, they weren't friendly, but they did their job. My greatest issue was the sheets and shower curtains. They were white and they all have stains. I was there for four days, and the room wasn't cleaned until the 3rd day.
Staff messed up my check-in but rooms are nice and clean and convenient. Pool is tiny and gym is pretty small but better than none.
It’s was a nice quiet stay
Orbitz had a great rate. You always know what you're getting with Hilton Garden Inn, no bad surpises. Predictable quality, recommend👍
Hotel can't find my reservation. Hotel needs confirmation # start with 315 or 316. Orbitz only provide Itinerary # 72130071511249. My guest had to pay again.
Super convenient to both palm beach and Lauderdale- and located 5 minutes from great dining.
Convenient location with a staff that is quite friendly and most helpful.
property has leak in roof. last night around 3am lots of fighting from the room next door kept me up for hours.
The room was nice and large, it was a reasonable charge and the staff was very helpful.
Located within a mile (2 km) of Yamato Scrub Natural Area, Hilton Garden Inn Boca Raton is within 3 miles (5 km) of Florida Atlantic University. This 3-star hotel welcomes guests with 149 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. To-go breakfast is offered for a fee weekends from 7:00 AM to 11:00 AM.
Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
At Hilton Garden Inn Boca Raton, guests enjoy features like an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, coffee/tea in a common area, and a computer station.
Disappointed. Have stayed here many times over the years. Was not nearly as welcoming.
Great place!
Thank you Domagoj
Rude staff. Dirty room. Dirty pool. Overall really bad experience
Thank you Yarelis for your review. We apologize your stay was not up to standard. Please call us directly so that we can make it right.
They hold 20 for incidentals and I haven't received the money back even if I didn't use anything extra
Hello Claudia, the $20 hold takes 5-7 business days to release back to the card. Each bank is a bit different, if you don't see it back in your account. Please call the hotel directly so that we can investigate this further. Thank you again for staying with us.
Property extremely clean. Nice pool, landscaping. The only minor disappointment was the cold coffee in the lobby.
Thank you Christina for the compliments regarding the cleanliness of the hotel, pool and landscaping. Thank you for informing us regarding the coffee, we sincerely apologize. We could of made a fresh batch for you.
I like the location and have stayed here before, however will not stay here again. The room should have been cleaner. We requested room service as we weee staying 2 nights, but were told we needed to have requested it 24 hours in advance, which would have been before we checked in. The breakfast manager was very accommodating, but otherwise disappointed with this location.
Hello Howard - thank you for taking the time to review our hotel. We apologize your stay was not up to standard. We will share your comments with the team. Guest feedback is paramount to improvement. Thank you
The room was exactly as shown in the picture. Nothing special with customer service, they weren't friendly, but they did their job. My greatest issue was the sheets and shower curtains. They were white and they all have stains. I was there for four days, and the room wasn't cleaned until the 3rd day.
Thank you for taking the time to review your stay with us. We are sorry that your stay did not meet our standards. We will use this as a training opportunity for our team to ensure that these are isolated incidents. Once again, our apologies! If your travels bring you back to Boca, we hope you give us a chance to better serve you.
Staff messed up my check-in but rooms are nice and clean and convenient. Pool is tiny and gym is pretty small but better than none.
Thank you for taking the time to review your stay with us. We are sorry that your stay did not meet our standards. We will use this as a training opportunity for our team to ensure that these are isolated incidents. Once again, our apologies! If your travels bring you back to Boca, we hope you give us a chance to better serve you.
It’s was a nice quiet stay
Thank you for the 5 out of 5 rating! We hope to welcome you back again and will strive to make your future visits just as great as this one!!
Hello Christina - we apologize you did not find our hotel welcoming. Our goal is 100% guest satisfaction. Please call us so we can make it right.