2/10 Terrible
fiorella g., St. Cloud, USA
16 mar. 2022
No le gustó: Limpieza
Worst experience ever!!!!
First of all, I have never put a bad review because I always had great experience in all my past cabins, but this one OMG!!! You really have to read this.
First, you have to pick up the key from a mail box office if it’s the weekend. They provide 2 large trash bags, 1 bag of coffee, two dishwasher soap, and two keys. Second, they said it’s pet free, IT’S A LIE!!! And this is why my bad experience started. There was pet hair everywhere. I contacted the office and no one answer, so I left I message. The owner called back next day. She said she trusted the lady who cleans the cabin because she works for her for the past 15 years. Basically she called me a liar!!!! I sent her a video of all that I found!! The grill was disgusting, the dinning table was dirty and sticky, shower glass door was so dirty. Even with this proved she said “we always sanitize everything and the person who works for me goes to church with me”. ( who cares!!) anyways…. So she also said: “the lady who cleans is available to come today and take a look”,
I said: “ I’m not in the cabin right now and I DON’T feel comfortable if she comes when we are not there, can she come tomorrow? She said she will contact me…..she never did.
So….. they decided to come in our cabin when we weren’t there !!!!!!!!
They walked around and said to the owner that they cleaned and mop the floor, which it was another lie. They did not clean neither mop nothing. I had to check all my belongings because I didn’t know if they could have taken anything.
The fact that they entry the cabin even though I said: “ I’m not comfortable if they come when we are not there”
There was no respect !!!!
The lady who cleans said to the owner it wasn’t pet hair it was stuff from people sweaters.
Obviously you can tell they didn’t clean the
Now the cabin view , it’s the only think I could say it’s was good.
fiorella g.
Se hospedó 4 noches en marzo de 2022