Protea Hotel by Marriott Bloemfontein Willow Lake

4.0 star property

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Photo gallery for Protea Hotel by Marriott Bloemfontein Willow Lake

Outdoor pool, pool umbrellas, sun loungers
Lounge
Terrace/patio
View from property
A dining area with a buffet table, chairs, and a view of the outdoors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
101 Henry Street, Bloemfontein, Free State, 9301
  • Place, Mimosa Mall
    ‪7 min walk‬
  • Place, Free State Stadium
    ‪20 min walk‬
  • Place, Central University of Technology
    ‪3 min drive‬
  • Airport, Bloemfontein (BFN)
    ‪14 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Twin Beds

  • City view
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Bloemfontein

Located in Willows within a short walk of Mimosa Mall, Protea Hotel by Marriott Bloemfontein Willow Lake is within a mile (2 km) of other popular sights such as Supreme Court of Appeal. This 94-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Mimosa Mall - 7 min walk - 0.4 miles
  • University of the Free State - 16 min walk - 0.9 miles
  • Free State Stadium - 20 min walk - 1.1 miles
  • Supreme Court of Appeal - 2 min drive - 1.2 miles
  • Central University of Technology - 3 min drive - 1.4 miles

Getting around

  • Bloemfontein (BFN) - 20 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Fego Caffe - ‬10 min walk
  • ‪Cubana - ‬12 min walk
  • ‪Wimpy - ‬12 min walk
  • ‪Iewers Nice - ‬15 min walk

About this property

Protea Hotel by Marriott Bloemfontein Willow Lake

Protea Hotel by Marriott Bloemfontein Willow Lake features an outdoor pool, free WiFi in public areas, and a conference center. There's free parking, and an airport shuttle (available 24 hours) for ZAR 250 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Guests can enjoy flat-screen TVs and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Washers/dryers, coffee makers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; ZAR 250 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 101 Restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,378 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • No elevator
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • 2 buildings
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • No plastic coffee stirrers
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: ZAR 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 250 per person
  • Airport shuttle fee: ZAR 250 per person (one-way)
  • Airport shuttle fee per child: ZAR 200.00 (one-way), (up to 12 years old)
  • Late check-out fee: ZAR 500 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel by Marriott Bloemfontein Willow Lake Hotel
Protea Hotel Willow Lake Bloemfontein
Protea Willow Lake
Protea Willow Lake Bloemfontein
Willow Lake Protea Hotel
Protea Hotel by Marriott Bloemfontein Willow Lake Bloemfontein

Frequently asked questions

Is free cancellation available at Protea Hotel by Marriott Bloemfontein Willow Lake?

Protea Hotel by Marriott Bloemfontein Willow Lake offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Protea Hotel by Marriott Bloemfontein Willow Lake?

As of Jul 7, 2026, prices found for a 1-night stay for 2 adults at Protea Hotel by Marriott Bloemfontein Willow Lake on Jul 19, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Protea Hotel by Marriott Bloemfontein Willow Lake?

This hotel is situated in Willows within a short 12-minute walk of Mimosa Mall and also 17 minutes on foot from Bloemfontein City Hall. You'll also find Supreme Court of Appeal and Mega World less than a mile away.

Will I be able to park at Protea Hotel by Marriott Bloemfontein Willow Lake?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does Protea Hotel by Marriott Bloemfontein Willow Lake feature a casino on the premises?

No, Protea Hotel by Marriott Bloemfontein Willow Lake doesn't have a casino.

Will I find an indoor pool at Protea Hotel by Marriott Bloemfontein Willow Lake?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Protea Hotel by Marriott Bloemfontein Willow Lake a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a garden-view restaurant, an outdoor pool, and proposal/romance packages.

Are there hot tubs at Protea Hotel by Marriott Bloemfontein Willow Lake?

No, this hotel doesn't have a spa tub.

Does Protea Hotel by Marriott Bloemfontein Willow Lake feature a restaurant that includes a breakfast menu?

Yes, Protea Hotel by Marriott Bloemfontein Willow Lake serves buffet breakfast for a surcharge each morning at 101 Restaurant.

Does Protea Hotel by Marriott Bloemfontein Willow Lake allow pets to stay free of charge?

No, pets aren't allowed at Protea Hotel by Marriott Bloemfontein Willow Lake.

Are there connecting rooms at Protea Hotel by Marriott Bloemfontein Willow Lake?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Protea Hotel by Marriott Bloemfontein Willow Lake?

The closest major airport to Protea Hotel by Marriott Bloemfontein Willow Lake is Bloemfontein (BFN), which is 7.2 mi away (20 minutes by car).

Can I book a room with a balcony at Protea Hotel by Marriott Bloemfontein Willow Lake?

No, you won't find guestrooms with balconies at Protea Hotel by Marriott Bloemfontein Willow Lake.

Does Protea Hotel by Marriott Bloemfontein Willow Lake offer wedding services?

There are wedding services available at Protea Hotel by Marriott Bloemfontein Willow Lake if that's in your vacation plans.

Protea Hotel by Marriott Bloemfontein Willow Lake Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 61 out of 148 reviews
Rating 8 - Good. 65 out of 148 reviews
Rating 6 - Okay. 16 out of 148 reviews
Rating 4 - Poor. 5 out of 148 reviews
Rating 2 - Terrible. 1 out of 148 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, charming staff, clean and good service.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will definately go stay there again

Friendly staff , clean all over the place with the best breakfast
Stayed 2 nights in Jan 2025
Verified

8/10 Good

FILIMAO

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pleasant hotel. Stayed there for the cricket so location was good. Food was excellent in the restaurant
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Jacobus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our second stay here. Thats why we came back
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Tsietsi

Liked: Cleanliness, amenities, property conditions & facilities
Staff made us feel comfortable and safe
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable overnight stay

Very pleasant overnight stop - food in the restaurant was delicious and the service was excellent, I found the staff very attentive and considerate. Beds very comfortable.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Musawenkosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Closer to amenities and convenient

It was once again a pleasant stay and good value for money since it was within a walking distance of two major shopping malls and a park for entertainment
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service and friendly staff

The staff were incredibly friendly and went out of their way to ensure I had everything I needed. Great welcome from management and superb service.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Patricia Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Lovely, comfortable, friendly
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hospitality

Exceptional service from the team at this hotel made our see stay really special. It is hard for an hotel chain to make a visit feel personal but from check-in to bar and dinner and breakfast, service was professional, friendly and welcoming. Well done to the whole team. Special mention for Selereko who was outstanding.
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Adriaan

Liked: Cleanliness, staff & service, property conditions & facilities
Just what I needed. Thanks
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Sonya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It use to be a nice place. Had a cable along the doors of the rooms with cameras for security plus two officers down the stairs.
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was tiny and stuffy. The shower was 0.5 meters from the bed. You could hear everything going on around and above. The water, both shower and sink, smelled of salt and fish. I felt disgusting after showering. The staff was all very friendly and helpful, but the room was horrid. I have stayed at dozens of Marriotts and never experienced something so ridiculous.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Rusten

Liked: Staff & service, property conditions & facilities, room comfort
There was a lot of small gaps in service. My table being cleared while I was getting food then I lost the table and there were non left, I was standing with my food and nowhere to eat it. Trying to print documents which took over two hours, many small things Marriot hotels should have sorted.
Stayed 2 nights in Nov 2021
Verified

6/10 Okay

david

Liked: Cleanliness, staff & service
The pictures did it more justice than the stay .. dated and not good finishes with what was updated
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Central and nice place. Very comfortable and great staff.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Mattheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aangenaam en vriendelike diens met ontvangs. Kamer was silwerskoon.
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Retha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service and great rooms.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely the best

Great stay. Neat and comfortable rooms.
Stayed 1 night in Apr 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortability

The stay would have been excellent if it wasn't for the noise levels.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hôtel 4* en centre ville

Bon accueil, personnel à l'écoute. Piscine trop petite et à l'ombre. Restaurant cher. Petit déjeuner très cher
Stayed 1 night in Feb 2020
Verified

8/10 Good

Marie-Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pæne værelser og fine omgivelser

Rigtig fint sted med udsigt til zoo. Rene, moderne værelser.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome from check in staff. All staff personable and bedroom design and layout exceptional.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Travel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely. Everything was wonderful.
Stayed 1 night in Dec 2019