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Recent guest reviews

Very friendly and helpful staff. New and very clean facility.

Stay away! The receptionist Grega absolutely terrified me and ruined our stay in Lake Bled. My husband and I live in Germany and travel 2-3 weekends per month and this was by far the worst experience we've ever had. Grega sent me very concerning emails before our stay saying that they could enter the room at any time. This made me very uncomfortable and I felt like I couldn't leave any valuables in the room. They also don't mention in the listing (they send you this information in email after you cannot cancel without penalty) that when booking with dogs you cannot leave them in the room except in a crate. My husband and I had to cancel our dinner reservations because our two small dogs don't use a crate. The icing on the cake was Grega and the incredibly strange feeling he gave me at arrival. I was on edge our entire stay. Not to mention that the creamer for coffee was old and clumpy, the walls are so thin that you can hear everything, and the bare and cold room. I would advise you to avoid this hotel at all costs.

Cesta Gorenjskega odreda 15a Bled

Hotel highlights

  • Free WiFi in rooms and public areas
  • Concierge services
  • Laundry facilities
  • Airport shuttle (fees apply)

Pustolovski Park Bled is within a mile (2 km) of Vila Alpina, and other popular sites like St. Martin's Parish Church are within a couple of miles (3 km). This 10-room, 3-star guesthouse welcomes guests with in-room amenities like refrigerators, electric kettles, and LCD TVs.


Rooms

The 10 rooms are air-conditioned and have an array of amenities, including refrigerators, electric kettles, and free tea bags/instant coffee. LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Safes and desks are other standard amenities.


Property features

Vila Alpina features free WiFi in public areas, a terrace, and laundry facilities. If you drive, self parking is EUR 10 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 50 per vehicle one-way. The front desk has multilingual staff that can help with tours/tickets and luggage storage. Other amenities at this golf guesthouse include a garden, a reception hall, and a TV in a common area.

Room options

Superior Double Room

1 Queen Bed | Sleeps 4

Standard Room

1 Queen Bed | Sleeps 2

Economy Double Room

1 Double Bed | Sleeps 2

Guest reviews for Vila Alpina

Family (2)
5
Family

Very friendly and helpful staff. New and very clean facility.

By on Aug 13, 2019

Review comment responded on Nov 3, 2019

Dear guest, thank youf for your amazing 5 out of 5 rate of our services. This gives us the motivation to go through each new day with good energy and guest experience. Hope to see you again soon. Best wishes,

1
Family

Stay away! The receptionist Grega absolutely terrified me and ruined our stay in Lake Bled. My husband and I live in Germany and travel 2-3 weekends per month and this was by far the worst experience we've ever had. Grega sent me very concerning emails before our stay saying that they could enter the room at any time. This made me very uncomfortable and I felt like I couldn't leave any valuables in the room. They also don't mention in the listing (they send you this information in email after you cannot cancel without penalty) that when booking with dogs you cannot leave them in the room except in a crate. My husband and I had to cancel our dinner reservations because our two small dogs don't use a crate. The icing on the cake was Grega and the incredibly strange feeling he gave me at arrival. I was on edge our entire stay. Not to mention that the creamer for coffee was old and clumpy, the walls are so thin that you can hear everything, and the bare and cold room. I would advise you to avoid this hotel at all costs.

By on Jul 7, 2019

Review comment responded on Nov 3, 2019

Dear guest, your feedback absolutely does not reflect our services since all other guest are very much satisfied and we have a very high overall rating. Especialy me who loves our guests and am doing my job with heart and love. To explain a few points: regarding entering the room at any time - this is meant as a standard right for the staff to enter the room every day when refreshing it to inspect it for possible damages. Evey hotel has this right and it is a standard protocol in the hotel industry therefore we are nothing special from this aspect. Of course we do not enter the room at anytime - if the guest is inside we do not enter. Second - cancellation policy is clearly written at time of booking as well as in your reservation therefore please pay more attention the next time you make an online reservation. Third - regarding pets - our villa is brand new with hand crafted massive-wood furniture in each room. Leaving pet alone in the room might result in damages to the furniture. However we understand our guests and that this depends on the pet so if we see that the owners as well as their pets are reliable, we do not require a crate. Therefore we believe that we proceeded without any violations. Wish you all the best with your future stays,

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