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Courtyard by Marriott Birmingham Trussville

3.0 out of 5.0

Recent guest reviews

We had a pleasant stay. Staff was very polite. We don't believe we recieved the value for our breakfast, but we would love to stay there again.

Hotel was fine. Staff, not so fine. They charged me after the 3rd party charged me and charged more than what the 3rd party charged. I asked to be comped for my room or even given a room for my next visit. They sd no and offered me no discount on future visits, so they are a no go as far as I'm concerned when it comes to customer service. They put me in a bind and my money was shorted for the weekend... Not cool.

My only complaint is that we had requested 2queen beds but were given a king due to the Army coming in and taking all of the queens even though we checked in before them. The hotel did give us voucher for a free breakfast (which wasn't as good as I usually get at Hampton Inns). If it had been anyone other than the Army I would have been very upset.

Staff was very friendly. Room was clean and nicely appointed. Bed was very comfortable. Located close to site of our conference. I would definitely recommend this hotel to anyone staying in the Trussville area.

The hotel itself is a fine place---clean and efficient as well as nicely located outside Birmingham (just close enough to be only about 10-15 minutes outside downtown but far enough away to avoid most of the worst traffic). My problem is with the management. I booked the hotel and prepaid online. When I checked in, I was charged again for the room when I handed the woman at the front desk my card (which I assumed was being used to pull up my reservation). I was further led to believe this as I was given no receipt for being charged again. After realizing that I had been charged again (after I had checked out and left town), I called the hotel and was told that the charges would be taken off. They were deleted the next day; however, I received a THIRD set of charges the day after. In both of these scenarios, the management was understanding and apologetic, but it was still a bit of an annoyance to keep having $250 charges taken off my card statement.

All-in-all was really good for the price. Only problem was microwave listed in the amenities. Nothing but a hole where the microwave was supposed to be when we arrived. Other than that, real nice hotel.

I had a wonderful stay and I plan on staying in this hotel today thanks again

Comfortable,clean quiet, room.great staff plenty of parking central to a lot of dining and shopping

Very pleased with my stay. Everything was Super clean, the hotel was in a great location right across from good restaurants and a shopping mall. Next time I'm in Brimingham I Will definitely stay here again.

I attended theBarber Motorsport park and Museum. The hotel provided an exceptionly friendly and relaxing atmosphere. It was on par with any of my more enjoyable trips.

The hotel looks clean, modern, with attractive design features throughout. It looks like a brand new hotel. The staff was attentive and friendly. Our room looked very "cool" and stylish with lots of wood elements, a stunning flat screen TV, and a few curves in the design elements that made the room feel upscale and appealing. A very comfortable bed made a big difference too.

good

Was in Birmingahm for one night, Courtyard Marriott was just what we wanted, clean, quiet, great location.

3665 Roosevelt Blvd Trussville AL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located 3 mi (4.8 km) from Birmingham Race Course, Courtyard by Marriott Birmingham Trussville is within a 15-minute drive of The Outlet Shops of Grand River. This 73-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. Birmingham Museum of Art and Sloss Furnaces are also within a 20-minute drive of this Trussville hotel.


Dining

This hotel is home to a restaurant and a bar/lounge. For your convenience, a cooked-to-order breakfast is available for a fee.


Rooms

All 73 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include free local calls, safes, and ironing boards.


Property features

At Courtyard by Marriott Birmingham Trussville, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. If you plan to drive, free parking is available. Helpful staff can provide luggage storage and a safe deposit box at the front desk. Additional amenities include 2 meeting rooms, a business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed with Sofa bed

King 1 | Sleeps 3

Guest reviews for Courtyard by Marriott Birmingham Trussville

Business (1) Couples (5) Family (4) Other (3)
4

anniversary getaway

Families

We had a pleasant stay. Staff was very polite. We don't believe we recieved the value for our breakfast, but we would love to stay there again.

By on Oct 24, 2015

2

double charged me and didn't want to comp me for my troubles

BusinessTravelers

Hotel was fine. Staff, not so fine. They charged me after the 3rd party charged me and charged more than what the 3rd party charged. I asked to be comped for my room or even given a room for my next visit. They sd no and offered me no discount on future visits, so they are a no go as far as I'm concerned when it comes to customer service. They put me in a bind and my money was shorted for the weekend... Not cool.

By on Sep 5, 2014

4

family wedding

Couples

My only complaint is that we had requested 2queen beds but were given a king due to the Army coming in and taking all of the queens even though we checked in before them. The hotel did give us voucher for a free breakfast (which wasn't as good as I usually get at Hampton Inns). If it had been anyone other than the Army I would have been very upset.

By on Jun 9, 2014

4

overnight stay for conference

Couples

Staff was very friendly. Room was clean and nicely appointed. Bed was very comfortable. Located close to site of our conference. I would definitely recommend this hotel to anyone staying in the Trussville area.

By on Nov 17, 2013

3

no problem with the hotel, but...

Couples

The hotel itself is a fine place---clean and efficient as well as nicely located outside Birmingham (just close enough to be only about 10-15 minutes outside downtown but far enough away to avoid most of the worst traffic). My problem is with the management. I booked the hotel and prepaid online. When I checked in, I was charged again for the room when I handed the woman at the front desk my card (which I assumed was being used to pull up my reservation). I was further led to believe this as I was given no receipt for being charged again. After realizing that I had been charged again (after I had checked out and left town), I called the hotel and was told that the charges would be taken off. They were deleted the next day; however, I received a THIRD set of charges the day after. In both of these scenarios, the management was understanding and apologetic, but it was still a bit of an annoyance to keep having $250 charges taken off my card statement.

By on Apr 11, 2013

4

would recommend

Couples

All-in-all was really good for the price. Only problem was microwave listed in the amenities. Nothing but a hole where the microwave was supposed to be when we arrived. Other than that, real nice hotel.

By on Jan 6, 2013

5

great to get away for the night

Singles

I had a wonderful stay and I plan on staying in this hotel today thanks again

By on Nov 3, 2012

5

would highly recommend to anyone!

Couples

Comfortable,clean quiet, room.great staff plenty of parking central to a lot of dining and shopping

By on Nov 2, 2012

5

3 star? this hotel could be 4 star!

Singles

Very pleased with my stay. Everything was Super clean, the hotel was in a great location right across from good restaurants and a shopping mall. Next time I'm in Brimingham I Will definitely stay here again.

By on Oct 29, 2012

4

great place to relax

Singles

I attended theBarber Motorsport park and Museum. The hotel provided an exceptionly friendly and relaxing atmosphere. It was on par with any of my more enjoyable trips.

By on Oct 20, 2010