City Hotel Biel Bienne

3.0 star property
Pet-friendly hotel with a conference center connected to a shopping center in Biel

Choose dates to view prices

Photo gallery for City Hotel Biel Bienne

Sports facility
Standard Triple Room | In-room safe, desk, free WiFi, bed sheets
Interior entrance
Front of property
Interior entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Pet friendly
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

View in a map
Aarbergstrasse 29, Biel, BE, 2503
  • Place, Lake Biel
    ‪2 min walk‬
  • Place, City Park
    ‪19 min walk‬
  • Place, Omega Museum
    ‪4 min drive‬
  • Airport, Bern (BRN-Belp)
    ‪45 min drive‬

Room options

Business Twin Room, Non Smoking

7.4 out of 10
Good
(11 reviews)
  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Single Room, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, Non Smoking

7.0 out of 10
Good
(10 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Single Room (Budget 13m²)

  • 140 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Junior Room, Courtyard View

  • 377 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Biel

Located within a 5-minute walk of Lake Biel, City Hotel Biel Bienne is within a 15-minute stroll of Neues Museum Biel. This 83-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, a conference center, and a terrace. Located centrally in Biel, it's connected to a shopping center and also close to Swiss Reformed City Church and City Park.

What's nearby

  • Lake Biel - 2 min walk - 0.1 miles
  • Swiss Reformed City Church - 19 min walk - 1.0 mile
  • City Park - 19 min walk - 1.0 mile
  • LaserGame Biel/Bienne - 2 min drive - 1.1 miles
  • Omega Museum - 4 min drive - 1.6 miles

Getting around

  • Biel/Bienne Station - 6 min walk
  • Bern (BRN-Belp) - 45 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Caffè Spettacolo - ‬8 min walk
  • ‪Lago Lodge - ‬4 min walk
  • ‪Dürüm Buffet - ‬4 min walk
  • ‪Bar Hasard - ‬7 min walk

About this property

City Hotel Biel Bienne

Pet-friendly hotel with a conference center connected to a shopping center in Biel
Guests of City Hotel Biel Bienne enjoy access to free WiFi in public areas, meeting rooms, and a conference center. Onsite parking is available for a fee. The front desk has multilingual staff that can help with luggage storage and tours/tickets. Additional amenities include a terrace and a banquet hall.
Guests can expect free WiFi and 95-cm TVs with cable channels. Coffee makers, portable fans, and hair dryers are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • On a lake
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1957
  • Renovated entire property - November 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 95-cm TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 25 per pet, per night

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 80.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 3.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 25 per pet, per night
  • Rollaway bed fee: CHF 80.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Continental Biel
Continental Biel
City Hotel Bienne
City Biel Bienne
City Bienne
City Hotel Biel Bienne Biel
City Hotel Biel Bienne Hotel
City Hotel Biel Bienne Hotel Biel

Frequently asked questions

Is a free cancellation option available at City Hotel Biel Bienne?

City Hotel Biel Bienne offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to do close to City Hotel Biel Bienne?

This hotel is located in Biel, just steps from Lake Biel. You'll also find City Park and LaserGame Biel/Bienne within a short drive.

Is there parking available at City Hotel Biel Bienne?

Yes, parking is offered for CHF 0 per night.

Does City Hotel Biel Bienne feature a casino on the premises?

No, City Hotel Biel Bienne doesn't have a casino.

Is there an indoor pool at City Hotel Biel Bienne?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at City Hotel Biel Bienne?

At this lakeside hotel, couples will appreciate amenities like a terrace plus some guestrooms include city views and free Internet access.

Does City Hotel Biel Bienne have a hot tub?

No, this hotel doesn't have a spa tub.

Does City Hotel Biel Bienne feature a restaurant that includes a breakfast menu?

No, City Hotel Biel Bienne doesn't have a restaurant that serves breakfast.

Does City Hotel Biel Bienne allow pets to stay for free?

Although they can't stay for free, pets are welcome at City Hotel Biel Bienne for a fee of CHF 25 per pet, per night.

Are there connecting rooms at City Hotel Biel Bienne?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to City Hotel Biel Bienne?

The closest major airport to City Hotel Biel Bienne is Bern (BRN-Belp), which is 26.4 mi away (45 minutes by car).

Are there rooms with balconies that I can book at City Hotel Biel Bienne?

No, there aren't any guestrooms with balconies at City Hotel Biel Bienne.

Reviews

City Hotel Biel Bienne Reviews

8.0

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 144 out of 525 reviews
Rating 8 - Good. 253 out of 525 reviews
Rating 6 - Okay. 91 out of 525 reviews
Rating 4 - Poor. 22 out of 525 reviews
Rating 2 - Terrible. 15 out of 525 reviews

Reviews

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice atmosphere.
Stayed 4 nights in Jun 2025

8/10 Good

Kathleen

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
It was convenient to the train station, had nice, clean rooms and it was great to be able to arrive as early as 2pm! It was quite expensive compared to the value and I would have appreciated if the reception was open to giving me a late check out of one hour, but they were not willing to entertain it. It served our purpose well though, so I am happy.
Stayed 1 night in Jun 2025

10/10 Excellent

Fei

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Adi, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities
Big room, clean and close to the train station
Stayed 1 night in Mar 2025

8/10 Good

Rodolphe

Stayed 2 nights in Apr 2025

10/10 Excellent

Philippe

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Strongly recommend. The breakfast is amazing.
Stayed 1 night in Jan 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The lady on reception was really helpful
Stayed 1 night in Nov 2024

4/10 Poor

TONI

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

George, Diamond Bar

Liked: Amenities
Good service, excellent breakfast, close to the lake.
Stayed 1 night in May 2024

8/10 Good

Hsiao Chin

Liked: Cleanliness, staff & service
Location is fine but room is quite old and small.
Stayed 2 nights in Nov 2023

2/10 Terrible

Soroor

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late and picked up our keys for the room from the front desk. There was no hotel staff at that time. We went to the room and found out that the key card reader was missing. So we couldn't get into the room. We called the emergency number and the person at the other end said that he was in Zurich and couldn't help us. He said he doesn't know anything about how to contact the hotel people. We were desperate. By then it was midnight. We finally managed to find a room at Hotel Merkur in Biel. They have staff at the hotel 24 hours a day. It was a very good hotel and the same price as the City Hotel Biel. We have never seen such a terrible hotel as this City Hotel Biel. They do not care about you and they can leave you stranded.
Stayed 1 night in Sep 2023

10/10 Excellent

Viktoriia

Stayed 1 night in Jul 2023

10/10 Excellent

Benjamin Eugen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location, many points of interest in walking distance. Clean, big room. Nice breakfast, free parking.
Stayed 1 night in Jun 2023

2/10 Terrible

Rowena

Stayed 1 night in May 2023

10/10 Excellent

Daniel

Stayed 1 night in Apr 2022

8/10 Good

Nilesh

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2022

8/10 Good

lyn

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to the train station but the old city was the other direction but still walkable. The breakfast was great.
Stayed 1 night in Dec 2021

8/10 Good

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Jack

Stayed 2 nights in Feb 2020

8/10 Good

Pascal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Quite good

Very good restaurant and breakfast. Room a quite big but the bed wasn't so good. However, quite good hotel for a business trip.
Stayed 1 night in Jan 2020

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Very convenient for work, and has own parking! Recent refurbishments are great and decor pleasing. Food has improved quality/choice and a substantial breakfast. Very relaxing.
Stayed 3 nights in Dec 2019

2/10 Terrible

Rondot

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great find in Biel!

City Hotel is conveniently located near the train station and offers true single rooms, so you're not paying for space you don't need. The breakfast was good, and the front desk staff was extremely helpful. They let us keep our bags at the desk until check-in, recommended great nearby restaurants and gave useful information about the spa across the street.
Stayed 2 nights in Nov 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect- great location, helpful team, nice and clean room and healthy breakfast!! I definitely want to stay here again !
Stayed 1 night in Nov 2019