Hotel Cristal

4.0 star property
Hotel in Bialystok with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Hotel Cristal

Front of property - evening/night
Restaurant
Suite, Multiple Beds | Hypo-allergenic bedding, minibar, desk, laptop workspace
40-inch TV with cable channels
Hypo-allergenic bedding, minibar, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Gym
  • Parking available
  • Room service

Explore the area

Map
3 Lipowa Street, Bialystok, 20, 15-424
  • St Nicholas Greek Orthodox Church
    ‪3 min walk‬
  • Podlaska Opera and Orchestra
    ‪6 min walk‬
  • Bialystok City Stadium
    ‪5 min drive‬

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Room options

Comfort Double Room

  • Sleeps 3
  • 1 Queen Bed

Comfort Twin Room

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

Family Room

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

Deluxe Apartment

  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

Standard Twin Room

  • City view
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room (Accessible)

  • City view
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Bialystok

Located in Osiedle Centrum, Hotel Cristal is next to St Nicholas Greek Orthodox Church and Podlasie Museum. This 4-star hotel has 88 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • St Nicholas Greek Orthodox Church - 3 min walk - 0.2 miles
  • Podlaska Opera and Orchestra - 6 min walk - 0.4 miles
  • Branicki Palace - 9 min walk - 0.5 miles
  • Bialystok Historical Museum - 14 min walk - 0.8 miles
  • Bialystok City Stadium - 5 min drive - 2.3 miles

Getting around

  • Bialystok Station - 19 min walk
  • Frederic Chopin Airport (WAW) - 171 min drive

Restaurants

  • ‪Kebab Hub - ‬1 min walk
  • ‪Klubokawiarnia Duży Pokój - ‬2 min walk
  • ‪Pub Fiction - ‬3 min walk
  • ‪Bułka z Masłem - ‬1 min walk
  • ‪Little Hell Pub - ‬1 min walk

About this property

Hotel Cristal

Hotel in Bialystok with a fitness center and a sauna
Hotel Cristal offers a gym, a sauna, and free WiFi in public areas. Free offsite parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a hot tub, meeting rooms, and a computer station.
Guests can expect free WiFi and 40-inch TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Other standard amenities include refrigerators, minibars, and coffee makers.
Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

Languages

English, Polish, Russian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Uncovered self parking on site (PLN 60 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 69 to 69 for adults and PLN 35 to 68 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Golf
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • High-pile carpet in room
  • In-room roll-in shower
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 1953
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 50 per pet, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for PLN 100 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: PLN 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 69 to 69 for adults, and PLN 35 to 68 for children
  • Uncovered self parking fee: PLN 60 per night
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 100 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Hotel Cristal Hotel
Hotel Cristal Bialystok
Best Western Hotel Cristal
Hotel Cristal Hotel Bialystok
Hotel Cristal Hotel Bialystok

Frequently asked questions

What is there to do around Hotel Cristal?

This hotel is situated in Osiedle Centrum, just steps from St Nicholas Greek Orthodox Church and Podlasie Museum, and within a short walk of Podlaska Opera and Orchestra. You'll also find Branicki Palace and Bialystok Historical Museum less than a mile away.

How much does it cost to stay at Hotel Cristal?

As of Jun 2, 2025, prices found for a 1-night stay for 2 adults at Hotel Cristal on Jun 15, 2025 start from $81.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hotel Cristal?

Yes, uncovered parking is offered for PLN 60 per night.

Does Hotel Cristal include a casino?

No, Hotel Cristal doesn't have a casino.

Is there an indoor pool at Hotel Cristal?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at Hotel Cristal?

Amenities that appeal to couples at this hotel include a meal delivery service, a minibar, and bathrobes.

Are there hot tubs at Hotel Cristal?

Yes, this hotel has a spa tub.

Does Hotel Cristal have a restaurant with a breakfast menu?

Yes, Hotel Cristal serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Cristal allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Cristal for a fee of PLN 50 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Cristal?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Hotel Cristal?

No, you won't find guestrooms with balconies at Hotel Cristal.

Hotel Cristal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 145 out of 258 reviews
Rating 8 - Good. 88 out of 258 reviews
Rating 6 - Okay. 16 out of 258 reviews
Rating 4 - Poor. 4 out of 258 reviews
Rating 2 - Terrible. 5 out of 258 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Agnieszka

Stayed 1 night in Feb 2025

10/10 Excellent

Dariusz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service:)
Stayed 3 nights in Sep 2024

10/10 Excellent

Edyta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice experience
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been 5 years since I have been here. Previous to COVID we came every year or so. The property is always clean. Service is exceptional. Stafford pleasant. The only place I stay when we're in Białystok.
Stayed 1 night in Jul 2024

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jul 2024

10/10 Excellent

Patrik

Stayed 1 night in Jul 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Одна ночь

Stayed 1 night in Jul 2024

8/10 Good

Falak

Liked: Property conditions & facilities
Great place
Stayed 7 nights in Jul 2024

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 7 nights in Jun 2024

8/10 Good

Kamil

Stayed 1 night in Jun 2024

10/10 Excellent

Kamil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Wieslaw

Stayed 5 nights in Apr 2024

8/10 Good

Mariusz

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel, good situated, friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Simon, Woking

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect for staying in Bialystok. It is very clean and comfortable and 20 minute walk to the train station. I would certainly stay here again and recommend it to anyone.
Stayed 1 night in Jan 2024

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Centrum and all the places to see in Bialystok. Staff art Hotel and Resturant were super friendly.
Stayed 3 nights in Dec 2023

10/10 Excellent

MICHAL

Stayed 2 nights in Nov 2023

4/10 Poor

Kaspars

Stayed 1 night in Jul 2023

8/10 Good

Beata

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Teresa

Stayed 1 night in May 2023

8/10 Good

Spencer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a good position in the old town. The spa facilities and small gym were very good. Staff were courteous and helpful. We didn’t eat at the hotel but I’m sure we wouldn’t have been disappointed. The room was a good size and comfortable. We would definitely stay at this hotel again.
Stayed 3 nights in Feb 2023