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Waterloo Hotel Lodge

3.0 star property
Hotel in Betws-Y-Coed with a full-service spa and a health club

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Photo gallery for Waterloo Hotel Lodge

Spa
Lunch and dinner served
Superior Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets
Family Room (Superior Lodge) | Living area
Superior Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Holyhead Road, Betws-Y-Coed, Wales, LL24 0AR
  • Place, Conwy Valley Railway Museum
    ‪11 min walk‬
  • Place, Eryri National Park Visitor Centre
    ‪12 min walk‬
  • Place, Gwydyr Forest
    ‪17 min walk‬

Room options

View all photos for Double Room (Hotel)

Double Room (Hotel) | Desk, iron/ironing board, free WiFi, bed sheets

Double Room (Hotel)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Lodge)

Standard Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room (Lodge)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (Lodge)

Superior Double Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room (Lodge)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room (Lodge)

Superior Twin Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room (Lodge)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Superior Lodge)

Family Room (Superior Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Family Room (Superior Lodge)

9.6 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 2 Twin Bunk Beds

View all photos for Standard Double Room (Lodge)

Standard Double Room (Lodge) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room (Lodge)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Accessible

Superior Twin Room, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Betws-Y-Coed

Waterloo Hotel Lodge places you next to Lledr Valley and within a 10-minute walk of St Michael's Church. This 3-star hotel welcomes guests with 44 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Eryri National Park - 1 min walk - 0.0 miles
  • Conwy Valley Railway Museum - 11 min walk - 0.6 miles
  • Eryri National Park Visitor Centre - 12 min walk - 0.7 miles
  • Gwydyr Forest - 17 min walk - 0.9 miles
  • Zip World Betws-y-Coed - 2 min drive - 1.9 miles

Getting around

  • Betws-Y-Coed Station - 9 min walk
  • Manchester Airport (MAN) - 101 min drive

Restaurants

  • ‪Hangin' Pizzeria - ‬9 min walk
  • ‪The Pont-y-Pair Inn - ‬13 min walk
  • ‪The Stables - ‬9 min walk
  • ‪Tir A Mor - ‬7 min drive
  • ‪Moel Siabod Cafe - ‬9 min drive

About this property

Waterloo Hotel Lodge

Hotel in Betws-Y-Coed with a full-service spa and a health club
Guests of Waterloo Hotel Lodge enjoy a full-service spa, an indoor pool, and a gym. Free parking is available if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Electric kettles, fans, and phones are also standard. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar1815
  • Bridge Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 8.50 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Waterloo
Best Western Waterloo Betws-y-coed
Best Western Waterloo Hotel & Lodge
Best Western Waterloo Hotel & Lodge Betws-y-coed
Waterloo Best Western
Best Western Waterloo Htl Ldg Hotel Betws-y-coed
Best Western Waterloo Htl Ldg
Waterloo Hotel Lodge Betws-y-coed
Waterloo Betws-y-coed
Best Western Waterloo Hotel Lodge
Waterloo Hotel Lodge Hotel
Waterloo Hotel Lodge Betws-Y-Coed
Waterloo Hotel Lodge Hotel Betws-Y-Coed

Frequently asked questions

Is a free cancellation option available at Waterloo Hotel Lodge?

Waterloo Hotel Lodge provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see around Waterloo Hotel Lodge?

Guests enjoy the hotel's walkable location in Betws-Y-Coed based on their ratings, and it's within a 10-minute walk of Conwy Valley Railway Museum and Lledr Valley. You'll also find Gwydyr Forest and Betws-Y-Coed Golf Club less than a mile away.

Will I be able to park at Waterloo Hotel Lodge?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Waterloo Hotel Lodge?

There is a full-service spa available for guests to enjoy and services include massages.

Does Waterloo Hotel Lodge feature a casino?

No, Waterloo Hotel Lodge doesn't have a casino.

Is there an indoor pool at Waterloo Hotel Lodge?

Yes, this hotel has an indoor pool along with a hot tub.

Is Waterloo Hotel Lodge a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Waterloo Hotel Lodge?

Yes, this hotel has a spa tub.

Does Waterloo Hotel Lodge feature a restaurant that includes a breakfast menu?

Yes, Waterloo Hotel Lodge serves a full breakfast for a surcharge each morning at Bar1815.

Does Waterloo Hotel Lodge allow pets to stay free of charge?

No, pets aren't allowed at Waterloo Hotel Lodge though service animals are welcome.

Are there connecting rooms at Waterloo Hotel Lodge?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Waterloo Hotel Lodge?

Yes, some guestrooms at Waterloo Hotel Lodge offer a furnished patio and may feature courtyard views.

Reviews

Waterloo Hotel Lodge Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 461 out of 757 reviews
Rating 8 - Good. 211 out of 757 reviews
Rating 6 - Okay. 61 out of 757 reviews
Rating 4 - Poor. 18 out of 757 reviews
Rating 2 - Terrible. 6 out of 757 reviews

Reviews

10/10 Excellent

mrs n

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amenities.
Stayed 1 night in Aug 2025

8/10 Good

Gabriella

Liked: Staff & service
Great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michelle

Traveled with group
Liked: Staff & service, amenities
Everything was good, staff were fabulous, hotel was clean, only thing for me was that we were at the front and had the window open because it was very warm and the noise of traffic was terrible. Very very noisy road and fast speeding cars etc all night. Im a good sleeper but was awoke quite a few times by noisy traffic. I was hoping for the noise from owls or foxes haha . If i was to stay again i would ask for a room at the back ?
Stayed 2 nights in Aug 2025

10/10 Excellent

Carl

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic lodge and facilities. No.48. Staff were really good with us for breakfast and dinner. They were great with our Dog too, set up a lovely table for us in the pub so we could bring the dog to breakfast. We will definitely be back, thank you for the stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and the lodge room I had was nice
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time
Stayed 6 nights in Aug 2025

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service good food and great location
Stayed 1 night in Aug 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, nice swimming pool and spa would recommend it and will be Back
Stayed 4 nights in Aug 2025

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel & friendly staff

Stayed 3 nights in Aug 2025

10/10 Excellent

Shadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our two night stay. Absolutely perfect location. Everything you would need.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort

Great stay

We had a terrific break, staff very friendly, efficient and helpful. A highlight was my rack of ribs for dinner….. incredible.
Stayed 3 nights in Jul 2025

6/10 Okay

Miss Tanisha

Liked: Cleanliness, staff & service
This was a lovely hotel good food and great spa and gym facilities. The room (lodge) could have done with a mini fridge to help keep bottled water cold.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dylan

Stayed 3 nights in Jul 2025

10/10 Excellent

Cal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with very friendly and helpful staff. Big relaxing and inviting bar area. The pool area was ok, the hot tub was warm not hot but still relaxing after a long hike. Not a place where you can rest on lounge chairs but if you wanted to swim, sauna, steam room then perfect. Stayed in a lodge room which was the best choice, very quiet and view to greenery and trees. Room and bathroom very spacious. Highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Margaret & Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 1 night in Jul 2025

8/10 Good

Nerys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with lovely reception and restaurant staff. Lovely, clean comfortable room, the only downside is there were toilets next to our room so every time somebody used the hand dryer we had a lot of noise. Bathroom was small but very clean. Will definitely stay again
Stayed 1 night in Jul 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, room comfort

Very comfy bed

We had a lovely break in one of the lodges. The food in the restaurant was some of the best food we've ever tasted and the breakfast was absolutely delicious. Some aspects of the hotel and leisure centre look tired such as the handle bars near the steps of the top part of the pool are very loose, rust around the taps in the lodge, some chairs in the hotel restaurant could do with being replaced. Having said this it didn't take anything away from the wonderful time we had. After climbing a mountain we really appreciated the fantastic jacuzzi, exceptionally comfy bed and warm, powerful shower. The staff are very friendly and attentive to guests needs, providing ice cold water for the rooms due to a heatwave. We would stay here again without hesitation.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Lisa

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Great location. 10min walk into Betws-y-coed. Loads of parking at the hotel. We stayed in a Delux Double room which had recently been renovatated and it was beautiful with a huge comfy bed, a sofa, a modern bathroom, separate free standing bath in the bedroom plus a outside seating area. The bath was ideal to relax in after a day exploring. Our only issue was finding a large clump of hair on the bathroom floor which the cleaners must have missed. Not a major problem, we simply picked it up with a tissue and binned it... but not great! The hotel also has a pool and gym, but we didn't use these. From the outside, the hotel overall looks tired and dated. But if you book a renovated room, you can't go wrong. We would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in one of the lodge rooms after doing the Welsh Three peaks. Being able to park right outside the room was a really helpful. The room was spacious and comfortable, and the half price access to health spa was a real bonus. Will be staying again
Stayed 1 night in Jun 2025

8/10 Good

Stuart

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a quiet, accessible room which was very comfortable. Staff were helpful and pleasant.
Stayed 2 nights in Jun 2025

8/10 Good

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025