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Les Sources Des Alpes

5.0 out of 5.0

Recent guest reviews

we had very bad weather, but this made the outdoor pool even more enjoyable. with rain dropping down. the rooms were large and comfortable, with big bathroom and small balcony. we enjoyed the Salads at lunchtime and the rich breakfast buffet. the bar is something from a time capsule with the lovely Cheminée and vintage leather arm chairs you feel like fin-du-siècle.

From the moment we entered the hotel we were made to feel like guests and not just paying customers. The manager was there to welcome us and we felt rather special. The room was lovely and had a large balcony with a pretty view of the alps. It could have benefitted from modernising and yet was very charming and very clean. The restaurant was a highlight, food and service was wonderful. The bar was disappointing as the cocktails were very expensive and some what watery. We stayed in May 2017 and the hotel was closing for some renovations so I would be very excited to revisit and see what they have done with the place. If you want a refreshing weekend away with a lovely pool and great food this is the place for you. The manager and his team deserve a big thank you.

We booked on the morning of our stay and arrived 3 hours later. We were warmly welcomed, with cool towels and the paperwork already prepared. My partner had been stung by a wasp and a bag of ice was quickly brought, plus directions to the pharmacy. The room (south facing deluxe) was very nice, with separate bathroom (bath, shower, 2 sinks) and toilet, plus a small balcony with a stunning view down the valley. The bed was a super king and luxurious. There was a handwritten personal greeting and bowl of fruit. Spa treatments were excellent and the outside pool is great - including hidden massage jets at different heights. All great so far, then we went for dinner! There are 2 restaurant choices, a degustazione restaurant and an a la carte place. It turns out that these two restaurants are actually different zones in the same large room, partially separated by wall. The lighter, airier, better view part was the degustazione. The a la carte diners are relegated to the dark corners. We are vegetarian and the degustazione was not really an option looking at the menu. When we arrived in the restaurant there were several nice tables free in the degustazione area but we were not allowed to sit there (we were told we could switch, but only if we took the more expensive option). We sat at the 'cheap' table but it was really a dingy corner with no atmosphere. After ordering we changed our order to room service so we ended up with a really nice meal and a fabulous view down the valley. This is a much better option, highly recommended. I have to say that we were disappointed in the attitude of the waiter, even though he was also Italian. Breakfast was very nice, a mix of good buffet and ordered hot plates. Unfortunately the list of ingredients for the omelette neglected to list the pancetta, which was copious. A 'slate' of honey straight from the hive was a highlight. So all in all a fabulous stay, almost ruined by the restaurant experience.

We have visited this hotel September 2017. All staff were very polite and friendly at all times. The room was nice and a good size with the balcony overlooking the town. Handwritten note from the management made us feel even more welcomed. The indoor spa was a bit dated ( in need of refurbishment) but all the staff were more than friendly. It was nice to find such large spectrum of cosmetic treatments. Facials, massages, wraps not talking about manicures and waxing. The lady called Anna was super efficient and knowledgeable, she recommended me some skincare products. Every room has a free spa voucher per person but don't forget to mention it when you book the treatment ( otherwise you will loose it ! ). This hotel has a good size gym. Outdoor pool, jacuzzi, steam room, sauna. The temperature in the pools is +36+38 C. The dinner was a little disappointing. My scallop starter was just a snack ( with one scallop ( see the picture) and some fruits). I had a crab for my main course and the portion was again very small. In this case the quality was good but the quantity let them down. Another recommendation to the hotel. There must be at least one member of staff present at all times during the dinner. Hotel has a good selection of Swiss wine but we were waiting for 15 minutes to try it ! The staff would come in all together 4 or 5 of them, serve the dishes and then disappear for 10 minutes. This is what happened all evening. Another thing no kettle in the room ( and this is 5* hotel ). We asked for a kettle and the kettle arrived without tea or coffee. This is a good 4 star hotel. We would definitely come back there for another relaxing weekend. I hope that management will read this and will make some improvements.

The Spa, the food, the service and friendliness and not to mention.. the room: epic hotel. From the moment you step through the front door until check-out you feel like a valued guest, bathing in luxury. Every detail has been taken care of, lots of amenities. Would certainly recommend it to people that feel like indulging a bit or have a special occasion to celebrate.

Location: Great location for the start of the hike to the gorge, and only a 10-15mins walk to either of the cable cars and the town centre where there are more restaurants and services. Service: Very friendly and helpful service from hotel and restaurant staff. Andrea and Antoine worked hard to make you feel welcome and to ensure you had a relaxing stay. There was a valet and porter service when we arrived which was helpful for our luggage, and underground parking was free. Hotel common areas and spa: The spa area was super clean. The pools were amazing (and I don't usually like pools but I went in everyday!). Because they only have 30 rooms, the pools were never too busy either which was really good. Your room included slippers and bath robe for use in the spa, as well as 15mins spa voucher to add to any treatment which you booked. There was a good gym available and also yoga/zumba offered on certain days (zumba was not being offered on our arrival day despite what was advertised on the website - maybe this should be updated?). The lounge area in the lobby was very comfortable and you could order teas and coffees there if you wanted to sit and relax. The hotel in general was well kept and very clean. There is water available from a dispenser in reception at all times. Room: We had a superior south facing room which had a beautiful balcony overlooking the mountains. It was an ok size - not too small but not overly spacious either. The bed was large and very comfortable, and there were very good pillows provided as well as a fluffy duvet. I usually have to ask for extra pillows but these were enough on their own. There was enough lighting in the room. The bathroom was well appointed with a double sink, separate bath and shower (which had good pressure) and plenty of toiletries including shower cap and hair conditioner (something which isn't always included even in posh hotels!). The toilet and bidet was in a separate room - there was enough space to put in a vanity sink to wash your hands which would have been a good addition - maybe something the hotel may consider if they refurbished at some point. The decor in the toilet was 'interesting'!? The rest of the room's decor was decent but nothing special - it didn't have the wow factor but was still more than satisfactory. Housekeeping was very good, did a decent job making up the room everyday, and replaced toiletries every day without an issue. There was complimentary fruit and macarons on arrival, and then two bottles of complimentary water (one sparkling and one still) every day too which was very helpful. The television had a good range of local and foreign channels, and also had an HDMI port if you wanted to plug in your own device. The downsides included no air conditioning - it was uncomfortably hot in the warm weather especially at night. It was a bit of a relief when it actually rained and cooled down. This would make me hesitant to visit in the height of summer. The design of the room meant the TV was not at a comfortable angle to watch from the bed. The floor space was a such that it would've been difficult to fit two large suitcases if we'd been staying for more than a few nights. There was plenty of cupboard space but if like me, you prefer to keep your clothes in your suitcase, then it got a little cramped. There was no pull out washing line across the bath so we had to dry our swimming costumes on the side of the bath which then dripped onto the floor. They were only little things but still nevertheless enough for me to give a four rather than a five star rating overall. Food: Breakfast was exceptionally good. There was both buffet and a la carte included in the room price and the choice of foods was varied and they were tasty. They even had a fresh honeycomb from a hive which I've never seen offered before. The a la carte menu had a good range of choice and the chef was open to requests as well. Room-service was good as there was no tray charge. The brasserie menu was on the expensive side for a main course considering the portion size. The side dishes were much better value for money. All the food was tasty, and the service of all the waiting staff was excellent. Overall value for money: This was still slightly on the expensive side even for Switzerland. While we really enjoyed our stay overall and thought the hotel was very, very nice, we would probably only consider staying again if there was an offer available on the room rate and during low season. That being said, I would not hesitate to recommend the hotel to other people.

Everything was perfect, really friendly staff, comfortable room, very good food and choice of wines, nice spa (towels and soap at your disposal in the spa shower). A great place. Sure we will come back.

We stayed for 2 nights. We arrived by hiking to the hotel, hot and sweaty. We were greeted by friendly people and offered cool towels for our face and neck - so nice. Our rooms were spacious and very comfortable. The care for our rooms and our needs felt like we were the most important guests. The pools are incredible. The outdoor pool on day one was cool and refreshing. On day two the outdoor pool was like the largest hot tub. Our son, thinking it would be cool, jumped right in without feeling it. What a shocker!!!! The indoor pool is warm and relaxing and perfect after a days hike. We ate breakfast and dinner at the hotel. Again the service was incredible, attentive but no over the top. The food is delicious.

Surely the nicest place to stay in Leukerbad,the room are nicely decorated ,very quiet and calm some are overviewing the mountains,the others on the garden and pool side. don't miss the restaurant "one of a kind" the food is just unique and it's a real gastronomic experience You 'll enjoy the External Pool with the mountain view The staff and Maitre de Maisons give a perfect definition of The Relais Châteaux Style Unique experience

Our stay was perfect. I can highly recommend this hotel. The young manager couple is really friendly and satisfied all our wishes. The staff is very obliging. The bed is incredibly comfortable, clean and the room is bigger than my one-room apartment. After a nice night out, the spa produce wonders and I feel like being born again. We will come back for sure. Thank you for everything.

Tuftstrasse 17 Leukerbad VS

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Les Sources Des Alpes places you within a 10-minute stroll of Burgerbad Thermal Baths and Torrent Cable Car. This 30-room, 5-star hotel has free breakfast along with conveniences like a full-service spa and an outdoor pool. It's in the mountains and also near Gemmi Gondola and Leukerbad Ski Resort.


Dining

Start your day off right with a free buffet breakfast. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

All 30 rooms feature balconies or patios, minibars, and free bottled water. Guests can enjoy free WiFi and cable TV. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and desks.


Property features

Guests of Les Sources Des Alpes enjoy a full-service spa, an indoor pool, and an outdoor pool. Free valet and self parking are available, and there's also a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this ski hotel include a health club, a spa tub, and a sauna.

Reviews from Trip Advisor

Trip Advisor aggregated rating

93% of guests recommend this hotel

Total of 313 reviews