2/10 Terrible
Brittany W.
Jun 20, 2025
Really disappointed
I have stayed in many rentals over the years and have never had a bad experience until this one. We arrived at the house and went in. I went to put groceries in the fridge and found food residue on the shelf. Not the end of the world, I wiped it out with a Lysol wipe. While I had the wipes out I started wiping down the counters out of habit. They were not clean. I found crumbs and mouse droppings. I took a picture and messaged the host. I started looking around the rest of the house and found more droppings in the dining room floor and on the table. I messaged the host again. After 30 minutes we decided to look for somewhere else to stay and contacted VRBO. They started the process for a refund and reached out to the host as well. It took over a week to get a full refund including the CLEANING FEE! I am not someone who leaves bad reviews over something small like residue in the fridge but rodent droppings is disgusting!
Brittany W.
Stayed 5 nights in Jun 2025