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Thames Riviera Hotel, Sure Hotel Collection by Best Western

3.0 star property
Hotel with free parking, steps from Thames River

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Photo gallery for Thames Riviera Hotel, Sure Hotel Collection by Best Western

Breakfast, lunch, dinner served; Modern European cuisine
Single Room | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Exterior
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
The Bridge, Maidenhead, England, SL6 8DW
  • Place, Cliveden House
    ‪7 min drive‬
  • Place, Windsor Castle
    ‪12 min drive‬
  • Place, LEGOLAND® Windsor
    ‪13 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room) | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

1 Single Bed, Non-Smoking, Cozy Room

  • Sleeps 1

Standard King Room-Non-Smoking

  • Sleeps 2

Executive King Room-Non-Smoking

  • Sleeps 2

About the neighborhood

Maidenhead

Thames Riviera Hotel, Sure Hotel Collection by Best Western places you next to Thames River and Thames Path. This 52-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Thames Path - 1 min walk - 0.0 miles
  • Cliveden House - 7 min drive - 3.9 miles
  • Windsor Racecourse - 11 min drive - 7.3 miles
  • Windsor Castle - 12 min drive - 8.1 miles
  • LEGOLAND® Windsor - 13 min drive - 6.6 miles

Getting around

  • Taplow Station - 19 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪Knead - ‬15 min walk
  • ‪Bakedd - ‬12 min walk
  • ‪The Lord Grenfell - ‬7 min walk
  • ‪Presto Italian Street Food - ‬12 min walk
  • ‪Bombay Story - ‬12 min walk

About this property

Thames Riviera Hotel, Sure Hotel Collection by Best Western

Hotel with free parking, steps from Thames River
At Thames Riviera Hotel, Sure Hotel Collection by Best Western, guests have access to free WiFi in public areas, a meeting room, and a terrace. A stay here includes free parking. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include laundry facilities, a picnic area, and a garden.
Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, portable fans, and ironing boards are also available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Blue River Cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 8.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Thames Riviera Hotel Maidenhead
Thames Riviera Hotel
Thames Riviera Maidenhead
Thames Riviera
Thames Riviera Hotel
Thames Riviera Hotel Sure Hotel Collection by Best Western

Frequently asked questions

What's there to do near Thames Riviera Hotel, Sure Hotel Collection by Best Western?

This hotel is located in Maidenhead, just steps from Thames River and Thames Path, and within a short walk of Maidenhead Railway Bridge (Maidenhead Viaduct). You'll also find Cliveden House and Dorney Lake within a short drive.

Will I be able to park at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

Yes, self parking is offered for free at the hotel.

Does Thames Riviera Hotel, Sure Hotel Collection by Best Western include a casino?

No, Thames Riviera Hotel, Sure Hotel Collection by Best Western doesn't have a casino.

Will I find an indoor pool at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

No, there is no indoor pool at this hotel.

Is Thames Riviera Hotel, Sure Hotel Collection by Best Western a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a restaurant.

Does Thames Riviera Hotel, Sure Hotel Collection by Best Western have a hot tub?

No, this hotel doesn't have a spa tub.

Does Thames Riviera Hotel, Sure Hotel Collection by Best Western feature a restaurant that includes a breakfast menu?

Yes, Thames Riviera Hotel, Sure Hotel Collection by Best Western serves a full breakfast for a surcharge each morning at The Blue River Cafe.

Will Thames Riviera Hotel, Sure Hotel Collection by Best Western allow pets to stay free of charge?

No, pets aren't allowed at Thames Riviera Hotel, Sure Hotel Collection by Best Western though service animals are welcome.

Does Thames Riviera Hotel, Sure Hotel Collection by Best Western have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Thames Riviera Hotel, Sure Hotel Collection by Best Western?

The closest major airport to Thames Riviera Hotel, Sure Hotel Collection by Best Western is Heathrow Airport (LHR), which is 17.2 mi away (28 minutes by car). Another top airport is Farnborough (FAB), which is located 23.9 mi away (56-minute drive).

Are there rooms with balconies at Thames Riviera Hotel, Sure Hotel Collection by Best Western?

No, you won't find guestrooms with balconies at Thames Riviera Hotel, Sure Hotel Collection by Best Western.

Thames Riviera Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 129 out of 572 reviews
Rating 8 - Good. 224 out of 572 reviews
Rating 6 - Okay. 130 out of 572 reviews
Rating 4 - Poor. 57 out of 572 reviews
Rating 2 - Terrible. 32 out of 572 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Ceara

Liked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Jan

Stayed 2 nights in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

BETH

Stayed 1 night in Jul 2025

8/10 Good

Victoria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good base for local area Cliveden and Windsor. River views, clean room with the main essentials. Breakfast (self serve) is very basic.
Stayed 2 nights in Jul 2025

8/10 Good

ROBIN, APEX

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Sally

Stayed 2 nights in Jun 2025

10/10 Excellent

Roger

Traveled with family
Liked: Property conditions & facilities

Great hotel Ideal 25 mins to Heathrow

Brilliant location. Will use again
Stayed 1 night in Jun 2025

8/10 Good

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property on the river. Nice and quiet. Peaceful
Stayed 1 night in Jun 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The highlight was the lovely view over the river from our room. Unfortunately the room and facilities are in need of some care. The in-room safe didn’t work, the iron leaked, the shower was temperamental and the room itself wasn’t well soundproofed - generally the whole place would benefit from a refresh.
Stayed 1 night in Jun 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for an overnight stay, seemed to be short of staff. Lovely location on the Thames
Stayed 1 night in Jun 2025

6/10 Okay

Jodie

Stayed 1 night in May 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort

Super short stay - good value for money

Very friendly staff. Breakfast fair- could be more fresh fruit on offer. Spacious bar - not much atmosphere though. Overall excellent location right on River Thames with lovely views. Good value for money .
Stayed 1 night in May 2025

10/10 Excellent

Ragan

Stayed 1 night in May 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

I was located in the new bedroom suite across the car park.. Very nice, all rooms have balcony with a view of the River Thames.. The bar staff were chatty and friendly.. Made to feel very welcome!
Stayed 1 night in May 2025

6/10 Okay

Adam

Business traveler
Disliked: Staff & service, amenities
Building a bit tired, recently refurbished but not to a great standard. Breakfast mediocre.
Stayed 1 night in May 2025

10/10 Excellent

wesley shannon, tulsa

Traveled with family
Liked: Cleanliness, staff & service
We enjoyed our 10 day stay. The food was good and the room was clean. It is a modest property but was what we needed for our Maidenhead stay.
Stayed 8 nights in Apr 2025

2/10 Terrible

Patrick

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Alec

Stayed 1 night in Apr 2025

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service
Positive: the manager was really good he went out of his way to get ice several times for my husband`s bad leg. Neg: Reception wasn`t brillant we are in our eighties luckily very fit, no help with our luggage (no lift) after dragging it up several flights of stairs the room card didn`t work. Pos: The view of the river Thames from our room was beautiful.
Stayed 1 night in Apr 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Night stay in Maidenhead

Good value for money, plenty of space and bed comfortable and a wonderful view of the river. We couldn't stay on the balcony due to flies, but still had a wonderful stay.
Stayed 1 night in Apr 2025

2/10 Terrible

Madeleine Sarah

Disliked: Cleanliness, amenities, property conditions & facilities
Great location, but obviously struggling and not up to standard for a Best Western: floors not clean throughout; bedroom floor needed a good hoover; celing over bed was thick with dirty cobwebs, and this was their best executive room; bathroom looked nice but floor was not clean and window was dirty; in the morning there was no hot water for a shower. And l let both taps run for several minutes and water remained stone cold. Told the man at the desk, all he said was he'd look into it.. a bit late for me as l was dressed and had to get on with my day. He did not offer an apology or any refund or a free breakfast. Breakfast room was dirty and lack lustre. Food was very basic and everything looked dirty and uncared for. Occurred to me that they probably didn't bother to heat the water as it's a saving to them and what do they care if you'd paid 80 quid for a room and not had a shower. I doubt that anyone at breakfast had had a hot shower.
Stayed 1 night in Apr 2025

6/10 Okay

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Harry, Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed for one night, but it was a great stay! Rooms are nice, staff are nice, all rough great! Will definitely be back!
Stayed 1 night in Mar 2025