Very nice property and very clean.
THEY SHOULD CLEAN ROOMS....COVID IS NOT A REASON TO MAKE YOU REQUEST CLEANING..EVERYONE WAS SITTING CLOSE TOGETHER IN RESTAURANT....
Enjoyed my stay.
B/c of covid, they're not servicing the rooms at all during the day for multi-night stays, even to empty the trash or replenish the coffee. When I called the front desk to get more coffee, I was told that there was no one who could bring it up so I'd have to come down and get it. NO. Not at that rate!
We loved this hotel! Our suite was very roomy and perfect for my daughter, who was taking online high school classes during our trip, and me. The staff couldn't be nicer, What a nice welcome to Arkansas!
This property is really, "just ok". The lobby was clean and people friendly. Related to the room, again, ok just nothing special. The one thing that was bad was that the TV in our bedroom did not work (TV said "No signal detected"). The front desk did not offer another room. Their advice, check to see if he HDMI cable was attached. The next morning, I informed the front desk staff about this. He indicated that the company that did their TV installs did not do a good job, He would have Engineering fix it. Next night, same issue. So, room is just ok.
We had a grate time ever one was wonderful the place was clean and good serves
good location, clean - but A/C in the room rattled (loudly) all night.
Fabulous and wonderful, staff is always so nice and helpful
This double tree is very clean and modern compared to others I’ve stayed at across the country. It’s the right price for a clean, safe, comfortable couple of nights. The staff makes this place! The front desk attendants were so friendly and drove us everywhere we needed to be for the wedding we were attending. They knew how to avoid traffic on the main street and took back roads to the town square. They truly were sincere and charming.
Quick easy check in. Small restaurant and Bar inside. Food was good, little pricey......but hey we didn't have to go anywhere if we didn't want to.
This hotel and staff was wonderful. Hotel was clean and comfortable. My older boys enjoyed the fitness room and our younger kids enjoyed the swimming pool. Thank you! will defiantly stay here again!
one night stay. Comfy beds, convenient location. Love the 12:00 checkout. Warm cookies, coffee, cocoa and tea anytime. Buffet breakfast really good.. cheaper if you add to the room rather than Pay at the register..
Very friendly and helpful staff. Clean and beautiful facility. Chocolate chip cookies to die for!
Excellent, from beginning to end. Would definitely return.
Went to wedding and this is my minimum length. This is the third time you have asked for minimum length. Be satisfied that I answered you survey. Next time I will not.
Elegant inside and outside. Staff was very courteous and accomadating from arrival to checkout. The breakfast buffet was quite delicious.
DoubleTree Suites by Hilton Bentonville places you within 2 miles (3 km) of Horsebarn Trailhead and Scottsdale Center. This 4-star hotel has 140 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.
This hotel serves as home to a cocktail bar, along with a restaurant that specializes in American cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with full breakfast, available for a fee.
All 140 air-conditioned accommodations feature sitting areas. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, microwaves, and refrigerators.
DoubleTree Suites by Hilton Bentonville features a nightclub, an indoor pool, and a gym. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Very nice property and very clean.
THEY SHOULD CLEAN ROOMS....COVID IS NOT A REASON TO MAKE YOU REQUEST CLEANING..EVERYONE WAS SITTING CLOSE TOGETHER IN RESTAURANT....
Enjoyed my stay.
B/c of covid, they're not servicing the rooms at all during the day for multi-night stays, even to empty the trash or replenish the coffee. When I called the front desk to get more coffee, I was told that there was no one who could bring it up so I'd have to come down and get it. NO. Not at that rate!
We loved this hotel! Our suite was very roomy and perfect for my daughter, who was taking online high school classes during our trip, and me. The staff couldn't be nicer, What a nice welcome to Arkansas!
Hi Lisa, Thank you so much for telling us about your recent stay. We are so glad you enjoyed your time in Bentonville and at the DoubleTree. We hope to see you again soon.
This property is really, "just ok". The lobby was clean and people friendly. Related to the room, again, ok just nothing special. The one thing that was bad was that the TV in our bedroom did not work (TV said "No signal detected"). The front desk did not offer another room. Their advice, check to see if he HDMI cable was attached. The next morning, I informed the front desk staff about this. He indicated that the company that did their TV installs did not do a good job, He would have Engineering fix it. Next night, same issue. So, room is just ok.
I am so sorry for the inconveniences you experienced during your stay! I have shared this information with our Chief Engineer and our Front Office Manager. Thank you for taking the time to give this feedback!
We had a grate time ever one was wonderful the place was clean and good serves
Thank you for sharing your experience with us!
good location, clean - but A/C in the room rattled (loudly) all night.
Thank you so much for your feedback on your experience here at The Doubletree. We are sorry for any inconvenience this issue may have caused during your stay. We will have our engineering team inspect the room for the future guests.
Fabulous and wonderful, staff is always so nice and helpful
Thank you for the positive feedback! Thanks for staying with us.
We are so sorry that the service during your last stay was not up to our standard. While daily housekeeping service is not automatic, we are offering service based on request. We are so sorry this message wasn't made apparent to you. Management is looking into your concerns, so that we can make a better experience for future guests.