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Recent guest reviews

We had an accident on our way to the property and the Manager that answered my call said Oh well Ill cancel your reservation but im not refunding your $$$

The hotel had scrapes and marks on the wall. Needed new paint, dirty walls around the whole hotel. The room was ok but the tile and grout around tub and walls were grimy. The elevator was super scary and scketc

Great location. Very accessible from the highway. Close to shopping, Walmart and Meijer. Short distance to downtown South Haven. Check in, quick and professional.

I would stay there again it was nice

The rooms were not clean, the building is old and you can tell they are not keeping up on maintenance. They had old mattresses or box springs piled up at the back of the building. Someone is permanently living in one of the rooms that was near ours - she was drunk, cussing and loud at 11:00pm and left two bags of trash in the hallway that was never picked up by the cleaning crew. When we went to check out - we had to call the number of the hotel to get service and the ladies were rude because they had to come in from their smoke break (right outside the front door - which stunk). Don't stay at this hotel

Pool still closed, no continental breakfast (they had grab and go) rooms were comfortable and clean though

Staff had trouble understanding us. They created a rewards account when we already had one.

The convenience to South Haven harbour is wonderful.

The property was uniquely located near the events we attended, but there was a hole in the wall covered by tissue and the shower head wasn’t adjustable whereby the water stream was very hard and painful on the body. I had to cover it with a wash cloth to soften it.

Overall a nice property. Clean aa expected. I spent 2 nights and they never made up the room. No big deal but just disappointing. Maybe it is a COVID 19 thing.

When we got therr had prepay for 2 day, got ino room an fridge wasnt working, 2nd day worker was in room got locked out by staff, due too when we had prepare for 2 rooms only , the lady only put for 1 nite, i was furious. It was a horrible experience here

Ii was apprehensive about staying there based on the past review comments I had read, but I thought I'd take a chance; hoping that I would not have similar issues with my stay. I am pleased to say that I was overall pleased with the entire experience! The staff were very friendly and helpful....our dog was welcomed and treated warmly....our room was comfortable and clean...the breakfast was probably the best in comparison to other similar accommodations....the pool and jacuzzi were clean and adequate.....and the property was well maintained. As i stated, our stay was enjoyed and we'll definitely be returning!

The room & facility was spotless. Breakfast was basic continental food. Staff friendly enough. Overall nice overnight stay.

Good lication, clean, did not like start taking food away at 945 for breakfast

Room was OK but the bathroom needed improvement. Need more ammenities

Phoenix Rd South Haven MI

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of South Haven Center for the Arts, Baymont by Wyndham South Haven is within 2 miles (3 km) of Warner Vineyards. This 90-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Located centrally in South Haven, it's connected to the convention center and also close to Lake Michigan and Michigan Maritime Museum.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:00 AM to 10:00 AM. Savor a meal from the comfort of your room with room service.


Rooms

All 90 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Hair dryers and desks are other standard amenities.


Property features

Guests of Baymont by Wyndham South Haven have access to an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a spa tub, a conference center, and a business center.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 Queen Bed, Non Smoking, Microwave

1 Queen Bed | Sleeps 2

Upgraded, Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Baymont by Wyndham South Haven

Everyone (19) Couples (14) Business (1) Family (7) Friends (1) Other (1)
1
Family

We had an accident on our way to the property and the Manager that answered my call said Oh well Ill cancel your reservation but im not refunding your $$$

By on Oct 29, 2021

Review comment responded on Oct 31, 2021

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

2
Everyone

The hotel had scrapes and marks on the wall. Needed new paint, dirty walls around the whole hotel. The room was ok but the tile and grout around tub and walls were grimy. The elevator was super scary and scketc

By on Oct 18, 2021

Review comment responded on Oct 20, 2021

I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,

4
Partner Couples

Great location. Very accessible from the highway. Close to shopping, Walmart and Meijer. Short distance to downtown South Haven. Check in, quick and professional.

By on Sep 3, 2021

Review comment responded on Sep 3, 2021

Thank you for sharing this experience with us. We truly value you feedback with regards to our location. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

5
Family

I would stay there again it was nice

By on Aug 16, 2021

Review comment responded on Aug 17, 2021

Thank you so much for the incredible rating. We look forward to your next visit!

4
Everyone

By on Jul 20, 2021

Review comment responded on Oct 19, 2021

We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

2
Family

The rooms were not clean, the building is old and you can tell they are not keeping up on maintenance. They had old mattresses or box springs piled up at the back of the building. Someone is permanently living in one of the rooms that was near ours - she was drunk, cussing and loud at 11:00pm and left two bags of trash in the hallway that was never picked up by the cleaning crew. When we went to check out - we had to call the number of the hotel to get service and the ladies were rude because they had to come in from their smoke break (right outside the front door - which stunk). Don't stay at this hotel

By on Jun 2, 2021

Review comment responded on Jun 3, 2021

Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

4
Partner Couples

Pool still closed, no continental breakfast (they had grab and go) rooms were comfortable and clean though

By on May 24, 2021

Review comment responded on May 25, 2021

Thank you for your valuable opinion regarding our breakfast as well as our pool. Guest comments such as yours help us to continuously improve. Thank you for your business.

2
Friends

Staff had trouble understanding us. They created a rewards account when we already had one.

By on May 3, 2021

Review comment responded on May 11, 2021

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. It is our ultimate aim to impress each guest and your comments and review are very important to us in relation to this goal. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

4
Everyone

By on Sep 8, 2020

Review comment responded on Sep 9, 2020

It was our privilege to earn your business and we hope to host you again on your next trip.,

5
Everyone

The convenience to South Haven harbour is wonderful.

By , from Indoanapolis on Sep 5, 2020

Review comment responded on Sep 6, 2020

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

Baymont by Wyndham South Haven

1555 Phoenix Rd, South Haven, MI 49090
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