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Hotel Servigroup Castilla

4.0 star property
Hotel with a sauna, a short walk to Llevant Beach

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Photo gallery for Hotel Servigroup Castilla

Enjoy panoramic city views from the balcony with a glass railing, perfect for relaxing or dining.
Relax in this inviting living space with a comfortable seating area, featuring two sofas and two armchairs, a coffee table, and a large window offering a view of the outdoors.
Relax in a serene rooftop oasis surrounded by lush greenery and palm trees, featuring a rectangular pool and comfortable lounge seating.
Step into the grand Hotel Castillo, where a stunning staircase leads to a beautifully designed lobby.
Indulge in a diverse selection of international cuisine at our hotel's buffet.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
C/ Jaén, 3, Benidorm, Alicante, 03503
  • Llevant Beach
    ‪8 min walk‬
  • Benidorm Palace
    ‪4 min drive‬
  • Aqualandia
    ‪6 min drive‬
  • Alicante (ALC-Alicante Intl.)
    ‪46 min drive‬

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Room options

View all photos for Double Room Single Use, Terrace

1 bedroom, in-room safe, desk, free WiFi

Double Room Single Use, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • City view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Terrace (3 Adults)

1 bedroom, in-room safe, desk, free WiFi

Double Room, Terrace (3 Adults)

  • 248 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, Terrace

1 bedroom, in-room safe, desk, free WiFi

Double Room, Terrace

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Benidorm

Llevant Beach is a short stroll from Hotel Servigroup Castilla, and other popular attractions like Poniente Beach are within a mile (2 km). This 132-room, 4-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Llevant Beach - 8 min walk - 0.5 miles
  • Malpas Beach - 17 min walk - 0.9 miles
  • Balcony of the Mediterranean - 19 min walk - 1.0 mile
  • Benidorm Palace - 4 min drive - 1.3 miles
  • Aqualandia - 6 min drive - 2.0 miles

Getting around

  • Benidorm Tram Station - 11 min drive
  • La Vila Joiosa Tram Station - 21 min drive
  • Alicante Intl. Airport (ALC) - 38 min drive

Restaurants

  • ‪Rockstar Benidorm - ‬5 min walk
  • ‪Jumping Jacks - ‬5 min walk
  • ‪L'abadia de Benidorm - ‬6 min walk
  • ‪Ibrox Bar - ‬4 min walk
  • ‪Bar Europa - ‬5 min walk

About this property

Hotel Servigroup Castilla

Hotel with a sauna, a short walk to Llevant Beach
At Hotel Servigroup Castilla, guests have access to a gym, a sauna, and free WiFi in public areas. Free offsite parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Additional amenities include a terrace, laundry facilities, and a vending machine.
Guests can expect to find LCD TVs and stay connected with free WiFi. Balconies, hair dryers, and safes are also standard.
Recreational amenities at the hotel include a sauna and a fitness center.

Languages

English, Spanish

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  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 94 reviews
$211 nightly
The price is $232
Aug 3 - Aug 4
Total includes taxes and fees
Hotel Servigroup Rialto

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (EUR 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Day gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: EUR 14 per day
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards, debit cards, and cash.
  • Onsite parties or group events are strictly prohibited.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Servigroup Castilla
Hotel Servigroup Castilla Benidorm
Servigroup Castilla
Servigroup Castilla Benidorm
Hotel Castilla Benidorm
Servigroup Castilla Hotel Benidorm
Servigroup Castilla Benidorm
Hotel Servigroup Castilla Hotel
Hotel Servigroup Castilla Benidorm
Hotel Servigroup Castilla Hotel Benidorm

Frequently asked questions

What is there to do near Hotel Servigroup Castilla?

This hotel is located in Benidorm, a short 8-minute walk from Llevant Beach and also 18 minutes on foot from Poniente Beach. You'll also find Benidorm Palace and Aqualandia within a short drive.

Is parking available on site at Hotel Servigroup Castilla?

Yes, parking is offered for EUR 14 per day. Accessible parking is also available for guests.

Does Hotel Servigroup Castilla feature a casino on the premises?

No, Hotel Servigroup Castilla doesn't have a casino.

Is there an indoor pool at Hotel Servigroup Castilla?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Servigroup Castilla?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include city views.

Does Hotel Servigroup Castilla have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hotel Servigroup Castilla have a restaurant that serves breakfast?

Yes, Hotel Servigroup Castilla serves breakfast for a surcharge from its restaurant.

Does Hotel Servigroup Castilla allow pets to stay for free?

No, pets aren't allowed at Hotel Servigroup Castilla.

Does Hotel Servigroup Castilla have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Servigroup Castilla?

The closest major airport to Hotel Servigroup Castilla is Alicante Intl. Airport (ALC), which is about 29.5 mi away.

Are there rooms with balconies at Hotel Servigroup Castilla?

Yes, every guestroom at Hotel Servigroup Castilla comes with a balcony with some featuring city views.

Hotel Servigroup Castilla Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 71 out of 117 reviews
Rating 8 - Good. 36 out of 117 reviews
Rating 6 - Okay. 8 out of 117 reviews
Rating 4 - Poor. 1 out of 117 reviews
Rating 2 - Terrible. 1 out of 117 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is fantastic 5 star food, service was excellent, Jackie and all the staff were very helpful and friendly. Would definitely recommend this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Dale

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. As part of a stag group we wanted to be near the strip but didn't want to be involved in the mayhem at the hotel and this suited perfectly
Stayed 3 nights in Jun 2024

10/10 Excellent

Betsy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay at Castilla!!! Can’t stress enough how helpful, kind, and attentive all the staff is. Thank you Castilla crew for making my mother and I have a great stay in Benidorm.
Stayed 10 nights in Jul 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

KEITH

Stayed 9 nights in Jul 2024

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but restaurant pricey for food qity.

Stayed 3 nights in Jun 2024

6/10 Okay

Leigh

Stayed 3 nights in Jun 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities

Average

Good points was location, Hotel was clean, no charge for room safe.bad points were €7 charge for sauna, freezing cold pool that nobody went into,and at weekend noisy stag party in my level making a lot of noise at 4 am, otherwise a quiet hotel, staff were friendly.
Stayed 7 nights in May 2024

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Derek James

Liked: Cleanliness, staff & service, amenities
Good value for money, staff were excellent. Breakfast was good. Location was good but still noisy in the evenings/, early hours of the morning.
Stayed 4 nights in Apr 2024

10/10 Excellent

Janette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in perfect location for both quiet and busy area and within walking distance of beach Staff are chatty and very helpful Room cleaned every day Breakfast is the best I have had in Benidorm and breakfast chef is amazing and will make fresh eggs and pancakes without being asked, definitely would return
Stayed 7 nights in Nov 2023

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
The property was perfect for my stay. Great location, hotel was really good, the rooms were very comfortable with great air conditioning and facilities..
Stayed 4 nights in Sep 2023

10/10 Excellent

PAUL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

JOHN

Stayed 5 nights in Jun 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

8/10 Good

darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castilla

Location great staff great. Food awful pool area poor
Stayed 4 nights in Jun 2023

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Group holiday

Great location, close to bars, restaurants and old town but away from actual noisy parts of the resort
Stayed 3 nights in May 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent accomodation. Well run hotel.
Stayed 7 nights in Sep 2022

10/10 Excellent

t

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2021

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel calypso

Wasnt in castilla was closed u put me in calypso was brilliant loved the place
Stayed 7 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Me and my partner was well looked after by friendly staff in all areas of the hotel. Made us feel like old friends to them. Food was amazing rooms were spotless. Defo coming back
Stayed 7 nights in Dec 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another enjoyable stay.

This was our second stay at the Castilla and we will definitely be coming back for third stay... the room was immaculate and cleaned to a high standard every day. the food is very nice and fresh and hot with plenty of choice, and all the staff throughout the hotel are very friendly and helpful.
Stayed 6 nights in Jul 2019

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