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Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

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Photo gallery for Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

A red building with a covered outdoor seating area and lush greenery.
A swimming pool with lounge chairs and a gazebo, surrounded by palm trees and tropical plants.
A building with a thatched roof and a car parked in front.
A spacious lobby with a high ceiling, a reception desk, comfortable seating areas, and a view of the outdoors.
A resort with a clear pool, palm trees, and a red building.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Rotonda del Fuego, Terra Mítica, Benidorm, Alicante, 3592
  • Place, Villaitana Golf Course
    ‪7 min drive‬
  • Place, Terra Mítica
    ‪7 min drive‬
  • Place, Llevant Beach
    ‪11 min drive‬
  • Airport, Alicante (ALC-Alicante Intl.)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room

A hotel room with a bed, a bedside table with a lamp and flowers, a tray with cups and a flower, and a view of a bathroom with a sink and shelves.

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Sea View

A hotel room with a bed, a bedside table with a lamp and flowers, a tray with cups and a flower, and a view of a bathroom with a sink and shelves.

Deluxe Room, Sea View

  • Sea view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

A hotel room with a large bed, a sofa, a coffee table, and a chair. There is a tray with breakfast items on the bed.

Superior Room

  • Mountain view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite

A hotel room with a bed, two chairs, a small table with a lamp, and a vase with flowers.

Suite

  • Ocean view
  • 1055 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (2x2 Adjoining Family)

A hotel room with a bed, a bedside table with a lamp and flowers, a tray with cups and a flower, and a view of a bathroom with a sink and shelves.

Deluxe Room (2x2 Adjoining Family)

  • Mountain view
  • 904 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Room, Sea View (2+1)

A hotel room with a large bed, a sofa, a coffee table, and a chair. There is a tray with breakfast items on the bed.

Superior Room, Sea View (2+1)

  • Sea view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room Single Use, Sea View

A hotel room with a bed, a bedside table with a lamp and flowers, a tray with cups and a flower, and a view of a bathroom with a sink and shelves.

Deluxe Double Room Single Use, Sea View

  • Sea view
  • 452 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Suite, Sea View (or Garden View, 2+1)

A hotel room with a bed, two chairs, a small table with a lamp, and a vase with flowers.

Suite, Sea View (or Garden View, 2+1)

  • Sea view
  • 1055 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Sea View (2+2)

A hotel room with a large bed, a sofa, a coffee table, and a chair. There is a tray with breakfast items on the bed.

Superior Room, Sea View (2+2)

  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (2+1)

A hotel room with a bed, a bedside table with a lamp and flowers, a tray with cups and a flower, and a view of a bathroom with a sink and shelves.

Deluxe Room (2+1)

  • Mountain view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Sea View (2+1)

A hotel room with a bed, a bedside table with a lamp and flowers, a tray with cups and a flower, and a view of a bathroom with a sink and shelves.

Deluxe Room, Sea View (2+1)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (2+1)

A hotel room with a large bed, a sofa, a coffee table, and a chair. There is a tray with breakfast items on the bed.

Superior Room (2+1)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (2x2 Adjoining Family 4+2)

A hotel room with a bed, a bedside table with a lamp and flowers, a tray with cups and a flower, and a view of a bathroom with a sink and shelves.

Deluxe Room (2x2 Adjoining Family 4+2)

  • Mountain view
  • 904 sq ft
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Room (2+2)

A hotel room with a large bed, a sofa, a coffee table, and a chair. There is a tray with breakfast items on the bed.

Superior Room (2+2)

  • Mountain view
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (2x2 Adjoining Family 4+1)

A hotel room with a bed, a bedside table with a lamp and flowers, a tray with cups and a flower, and a view of a bathroom with a sink and shelves.

Deluxe Room (2x2 Adjoining Family 4+1)

  • Mountain view
  • 904 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Double Room Single Use

A hotel room with a bed, a bedside table with a lamp and flowers, a tray with cups and a flower, and a view of a bathroom with a sink and shelves.

Deluxe Double Room Single Use

  • Mountain view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Room, Sea View

A hotel room with a large bed, a sofa, a coffee table, and a chair. There is a tray with breakfast items on the bed.

Superior Room, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Bed in dormitory STANDARD

  • Sleeps 1

DOUBLE DELUXE

  • Sleeps 4

DOUBLE DELUXE GARDEN VIEW

  • Sleeps 4

About the neighborhood

Benidorm

Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel places you within 2 miles (3 km) of Terra Mítica and Villaitana Golf Course. This 312-room, 5-star hotel has 7 outdoor pools along with a full-service spa and 5 restaurants.

What's nearby

  • Villaitana Golf Course - 7 min drive - 1.8 miles
  • Terra Mítica - 7 min drive - 1.8 miles
  • Poniente Beach - 9 min drive - 3.3 miles
  • Llevant Beach - 11 min drive - 5.2 miles
  • Benidorm Palace - 16 min drive - 6.3 miles

Getting around

  • Benidorm Tram Station - 8 min drive
  • La Vila Joiosa Tram Station - 14 min drive
  • Alicante Intl. Airport (ALC) - 34 min drive

Restaurants

  • ‪Restaurante Xaloc - ‬5 min drive
  • ‪Buffet Casa Azul - Meliá Villaitana - ‬4 min drive
  • ‪Palapa - ‬2 min walk
  • ‪JM La Cala Sun Apartments & Hotel - ‬6 min drive
  • ‪Restaurante Koh Samui - ‬1 min walk

About this property

Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

Guests of Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel have access to a full-service spa, 7 outdoor pools, and a children's pool. For transportation, you can make use of an airport shuttle (available 24 hours) for EUR 115 per vehicle one-way, as well as limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and a conference center.
Guests can expect WiFi and 43-inch LED TVs with satellite channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include balconies, minibars, and electric kettles. Housekeeping is available on request.
7 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Asia Gardens has 2 treatment rooms including rooms for couples. Services include Thai massages, facials, body scrubs, and body treatments. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: WiFi (EUR 10 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 200 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar Bonsai
  • Buffet Udaipur
  • In Black
  • Koh Samui
  • Palapa

Things to do

  • 7 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Library
  • Pilates classes
  • Playground
  • Stereo
  • TV in common areas
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center
  • Computer station
  • Conference center (10,764 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • 8 buildings
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: EUR 100
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: EUR 10 per day (rates may vary)
  • Airport shuttle fee: EUR 115 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: EUR 100 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-4:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from January to December.
  • Pool access available from 11:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asia Gardens Hotel
Barceló Asia Gardens Hotel & Thai
Barceló Asia Gardens Hotel & Thai Spa
Barcelo Asia Gardens Hotel Thai Spa Finestrat
Barceló Asia Gardens Thai
Thai Spa Hotel
Barceló Asia Gardens Hotel Thai Spa Finestrat
Barceló Asia Gardens Thai Spa Finestrat
Asia Gardens Hotel Thai Spa Royal Hideaway Hotel Finestrat
Barcelo Asia Gardens Thai Spa Finestrat
Barceló Asia Gardens Thai Spa
Barcelo Asia Gardens Hotel And Thai Spa
Barcelo Asia Gardens Thai Spa
Asia Gardens Thai Spa Royal Hideaway Finestrat
Barcelo Asia Gardens Hotel & Thai Benidorm
Barcelo Hotel Asia Gardens
Asia Gardens Thai Spa Royal Hideaway
Asia Gardens Hotel Thai Spa Royal Hideaway Hotel
Asia Gardens Hotel Thai Spa a Royal Hideaway Hotel
Asia Gardens Hotel Thai Spa Royal Hideaway Hotel Benidorm
Asia Gardens Thai Spa Royal Hideaway Benidorm
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel Benidorm
Asia Gardens Hotel Thai Spa Royal Hideaway Hotel
Hotel Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel
Asia Gardens Hotel Thai Spa a Royal Hideaway Hotel
Barceló Asia Gardens Hotel Thai Spa
Barcelo Asia Gardens Hotel Thai Spa
Asia Gardens Thai Spa Royal Hideaway
Barcelo Asia Gardens Thai Spa
Asia Gardens Hotel Thai Spa a Royal Hideaway Hotel
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel Hotel
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel Benidorm

Frequently asked questions

Are free cancellation options available at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?

Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?

As of Sep 22, 2026, prices found for a 1-night stay for 2 adults at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel on Sep 27, 2026 start from $378, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?

This hotel is located in Benidorm, close to Poniente Beach, Cala de Finestrat, and Llevant Beach. You'll also find Terra Mítica and Terra Natura within a short drive.

Is a spa located at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?

Asia Gardens is the hotel's spa and services include Thai massages, couples treatments, mani/pedis, and body scrubs.

Does Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel have a casino at the property?

No, Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel doesn't have a casino.

Is there an indoor pool at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?

No, this hotel doesn't have an indoor pool; however, there are 7 outdoor pools. Guests have access between 11:00 AM and 7:00 PM and the seasonal pool is normally open from January until December.

Does Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel feature a restaurant that includes a breakfast menu?

No, Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel doesn't have a restaurant that serves breakfast.

Does Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel allow pets to stay for free?

No, pets aren't allowed at Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel.

What is the closest airport to Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel?

The closest major airport to Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel is Alicante Intl. Airport (ALC), which is about 27.8 mi away.

Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 255 out of 337 reviews
Rating 8 - Good. 62 out of 337 reviews
Rating 6 - Okay. 12 out of 337 reviews
Rating 4 - Poor. 4 out of 337 reviews
Rating 2 - Terrible. 4 out of 337 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel , beautiful place
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Daniela Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for 2 ! Very, very recommended !!!! Excepcional!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience Feel like at Thailand Best of Benidorm area surely
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and would definitely recommend
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant food and great service - thoroughly enjoyed!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all wonderful. Lovely hotel and beautiful peaceful vibes.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

ebtehal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoying the nature and the atmosphere very relaxing environment, clean rooms and amazing staff.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Ignazio

Liked: Cleanliness, amenities, property conditions & facilities
Everything i expected from an hotel of this caliber
Stayed 2 nights in May 2025
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👌
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jurgita

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort with amazing pools and gardens. Wonderful amenities for children. It’s a bit dated but very well maintained.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant!

our second stay at hotel. Another brilliant experience.
Verified review

8/10 Good

Majid

Liked: Cleanliness, amenities, property conditions & facilities
The gardens and the pools, food options at the resort sub par
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was awful. Have to hold it while taking a shower. Floor got wet and I had to take 20 mins drying it out. Only negative.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic getaway

Unfortunately on arriving it became apparent straight away that somehow our booking had been missed. The hotel was not busy so they soon found us a room. Other than a couple of minor issues, phone in room not working, no milk for tea/coffee and having to request an iron, we had a wonderful stay. The staff are fantastic, so friendly and always on hand. Food and service was very good although disappointing that some restaurants were not open.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited with my elderly parents who have mobility issues and the staff was accommodating and assigned us rooms close to the pools. However, there are a lot of uphills to push wheelchairs and to get from the lobby to our rooms we had to take 4 different elevators. The hotel is lovely and the grounds are lush. The rooms and bathrooms were spacious. We loved the 3 outdoor heated pools. The hotel was so quiet at this time of year. The restaurants rotated in which were open daily and they were expensive but the food was good. We were able to take a taxi to Benidorm for dinner one night and the concierge was very helpful with suggestions on where to eat and making us a reservation. There didn’t seem to be entertainment at the hotel at night. We made the decision to leave a day early because of flood warnings (the DANA) and management was very accommodating in giving us a refund for that one night since it was a declared emergency. I highly recommend the hotel and hopefully will be back.
One of the heated pools
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Lars Raahauge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service levels dropping from last time.

Have been here before and service level’s are falling. On the positive side there is a new pool area, and still nice surrounding in the hotel. The negative is to less space in the open restaurants for lunch, so if you want lunch you need to book. I you are late for lunch you will not get any at the hotel. 😩
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Diego

Liked: Cleanliness, amenities
In general it is a great hotel. The amenities are great. Unfortunately, considering that it is a Leading Hotel of the world it does not hold the quality standard. There where areas that where poorly maintained that can be taken care easily such as placemats in the restaurant during breakfast where broken and some tables where damaged. What needs a little more effort is the quality of food. The food lacked taste and was not to the level of other Leading Hotels of the World. Other than this issues I still recommend the hotel and we had a lovely stay with ample rooms, great pools and kids activities.
Stayed 2 nights in May 2023
Verified review

6/10 Okay

Jacob

Liked: Cleanliness
Disliked: Staff & service

Poor service level

A truely spot on example of a poor managed staff lacking the skills to execute the level of service needed at 5 star hotel being a member of leading hotels of the world. Every service staff we made contact with during our two night stay were very disengaged and seemed like they didn’t understand the purpose of their job is to make guests feel welcomed and they lacked awareness, respect and kindness. Its been quite a while since I’ve experienced such poor level of service and commitment on all levels.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Sadaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 allt var riktigt riktigt top och bra! Så vänlig och serviceminded personal!!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Fatah

Liked: Cleanliness, staff & service, amenities
Personnel serviable et à l'écoute
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

HÃ¥vard Heggem

Liked: Cleanliness, staff & service, amenities
Fornøyd med service, rom og fasiliteter for øvrig. Et av få hoteller i området med oppvarmet utebasseng.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Maria Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

El paraíso al lado de casa
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes zonas comunes y habitación. No cumplen con lo prometido por tener perfil oro expedia
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El buffet de desayuno y cena excelente pero faltaría más variedad para personas celiacas
Stayed 2 nights in Aug 2025