The Fern Citadel Hotel3.5 out of 5.0
Recent guest reviews
As a first timer in Bangalore but not in India, the experience I got here in Citadel I can never forget. Starting from the security who always wants to make sure a guest is satisfy first before anything. The drivers are so cooperating and do treat a guest the way he/she wish to be treated. They always report on time as needed by the guest. I think in the reception and the restaurant I built friendship to many I know. But there is still more to be done to improve the service delivery. One will request for one particular thing and it will take him/her ours to get it, which is not good for service delivery. All of the people are very welcoming and hospitable. Mr. Sarat Das, always make sure every guest is treated like a god by doing he could, thank you for your efforts.
The fern citadel hotel are most credible hotel, from environment, food,cleanliness, services, staff and administration, together makes the citadel the place of rest Staffs are very cooperative and their have friend social interaction Food are so hygienic and well cooked Environmental are very attractive Room cleanliness, service are intact as well as quick response in any emergency or call. General Manager (Sarat Das) is very listener to customer needs, and Manohar Nanjundaiah Director of Sales and Marketing, is very kind to customer,and these two guys makes the living life of cidatel be peaceful and communicable Citadel hotel is nice place for stay Fern Citadel Hotel deserve to be 5star hotel
As a first time international visitor to Bengaluru for a two month stay, Citadel hotel has surely made my stay in India and specifically Bengaluru an experience to always look forward to for a repeat visit and stay at this hotel. The entire Staff is not only welcoming but also makes you feel at home and part of them in every way, thanks to their warm, friendly and understanding General Manager Mr Sarat Das, always ready and willing to meet and adjust to your requests with a professional touch. From their reliable shuttle services, room service, excellent buffet for vegetarians & non vegetarians that caters for international clientele, clean ,spacious ,well supplied and maintained ac rooms which have excellent views of the surrounding busy environment all in the silence of soundproof windows. Being a long term boarder its always been a good place to come back to after a long busy day, always assured of the security of my valuables and clean laundry. The ever busy meeting halls and dinner with unnoticeable interference to the boarding guests whose rooms are ideally shielded from the hustle and bustles of the daily on goings within the hotel is a true testimony of the hotels excellence and dedication in ensuring the comfort of all its guest is a top priority. I recommend anyone seeking to experience a homely environment while engaging in their daily busy schedules in Bengaluru to stay at The Fern Citadel Hotel
This hotel is known for organizing conferences and seminars and has about 8 seminar rooms on first floor. Since people come here to attend seminar they prefer to stay here for the sake of proximity. However the hotel is very old and its rooms and toilets desperately need refurbishing. It is not top of the class but a mid range hotel.
A great experience of stay ever seen, my stay in Bangalore has been pleasure and happy in this Hotel. The hotel has good comfortable rooms, good and delicious breakfast with variety of foods and fruits. With good customer care people, very cheerful and caring, good room services ever seen you feet at home when staying at The Fern Citadel hotel. I recommend to the management team to keep it up! Your doing great.
The hotel is a great place to be there alone or with the family and even with friends. The ambience is amazing and you could have a great variety of food. The rooms were good and could accomodate a standard family. Service are great and the view is awesome too. thank you
Being fairly well traveled would say this is one of the best experiences you could find anywhere. Everything was perfect, gorgeous room, delicious food in restaurant & peaceful setting. Mr. Vikash choudhry taking care of us like very familiar & absolutely we felt wow for the service. This is an ideal location as a Base for visiting. Room no: 321 Regards, Ashwini
We held a family get together at their President 02 Hall on 25th April - It was very well organised by the Hotel - particularly by their F & B Manager , Mr.Sasi Kumar who was very helpful and customer friendly .He took special care to ensure the function was well organised The food served was of good quality , with very good service by their staff We would definitely recommend this Hotel for having such events in their Banquet Halls Nagarajan & Family
Recently I had hired a banquet hall for training. The facilities at the hall and keen attention from the staff for requirements were par excellence. The training session happened in a good mood and needed transformation was possible in the venue. Thanks one and all the the Fern Citadel for helping us to make our training a great success. Thank you...
More than the facilities, what I consider a must-have is to see the staff welcoming you heart fully and not as a duty they are being paid for. That is exactly what I got here and along came with it the additional first class facilities. Room service was always at their toes. From the junior to the GM, everyone is so caring and they make the environment so homely that my 5 years old daughter had a gala time staying there. She added a best friend to her list - The GM Mr. Sarat Das, who probably has to spend some effort rearranging her massacred cabin. It shows how experienced he is in his industry in addition to being a wonderful gentleman. Surely, my single choice when I visit Bengaluru again.
- Free breakfast
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
Located in Gandhi Nagar within 2 miles (3 km) of Vidhana Soudha, The Fern Citadel Hotel is within a few miles (5 km) of other popular sights such as Tipu's Summer Palace. This 111-room, 3.5-star hotel has 2 restaurants, an outdoor pool, and free in-room WiFi. Also close to this Bengaluru hotel are Bangalore Palace and Bull Temple.
Free breakfast is included with your stay. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room.
The Fern Citadel Hotel's 111 rooms are air-conditioned and provide minibars, coffee makers, and safes. Guests can stay connected with free WiFi.
At The Fern Citadel Hotel, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Helpful staff is there to provide tour or ticket assistance, as well as offer insight about the area. This hotel also has laundry facilities.
Reviews from Trip Advisor
61% of guests recommend this hotelTotal of 224 reviews