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Hotel Peppertree Bend, BW Premier Collection

3.5 star property
Hotel with free breakfast, 10-minute walk to Deschutes River

Choose dates to view prices

Photo gallery for Hotel Peppertree Bend, BW Premier Collection

Exterior
Property video
Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Dining
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

View in a map
1082 SW Yates Dr, Bend, OR, 97702
  • Place, Deschutes Brewery
    ‪19 min walk‬
  • Place, Hayden Homes Amphitheater
    ‪3 min drive‬
  • Place, Old Mill District
    ‪3 min drive‬
  • Airport, Redmond, OR (RDM-Robert's Field)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Fireplace, Mountain View (with Sofabed)

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Fireplace, Mountain View (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Fireplace

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Fireplace

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(21 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Fireplace, Mountain View (with Single Sofabed)

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Fireplace, Mountain View (with Single Sofabed)

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View (with Sofabed)

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Refrigerator & Microwave, Mountain View (with Sofabed)

8.4 out of 10
Very good
(11 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Fireplace

Suite, Multiple Beds, Non Smoking, Fireplace | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Non Smoking, Fireplace

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Mountain View (with Sofabed)

Room amenity

Standard Room, 1 King Bed, Accessible, Mountain View (with Sofabed)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Fireplace

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Fireplace

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, Multiple Beds, Accessible, Mountain View

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Fireplace, Mountain View

Room amenity

Standard Room, 2 Queen Beds, Fireplace, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (with Single Sofabed)

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, Multiple Beds, Non Smoking, Balcony (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace (with Sofabed)

Room amenity

Standard Room, 1 King Bed, Non Smoking, Fireplace (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Non-Smoking, Sofabed, Fireplace, Microwave and Refrigerator, Wi-Fi

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

1 King Bed, Non-Smoking, Sofabed, Fireplace, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

View all photos for 1 King Bed, Non-Smoking, Fireplace, Mountain View, Microwave and Refrigerator, Sofabed

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

1 King Bed, Non-Smoking, Fireplace, Mountain View, Microwave and Refrigerator, Sofabed

  • Sleeps 4

View all photos for 1 King Bed, Non-Smoking, Sofabed, Mountain View, Microwave and Refrigerator, Wi-Fi

Interior

1 King Bed, Non-Smoking, Sofabed, Mountain View, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-Suite 1 King 2 Queen Beds, Mobility Accessible, Roll In Shower, Fireplace, Non-Smoking

  • Sleeps 6

2 Queen Beds, Non-Smoking, Mountain View, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Mountain View, Fireplace, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll In Shower, Mountain View, Sofabed, Non-Smoking, Full Breakfast

  • Sleeps 4

2 Queen Beds, Non-Smoking, Fireplace, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-Suite 1 Queen 1 Single, Mobility Accessible, Roll In Shower, Fireplace, View, Non-Smoking

  • Sleeps 4

View all photos for Accessible-Suite 1 Queen 2 Single Beds, Mobility Accessible, Roll In Shower, Fireplace, Mountain View, Non-Smoking, Full Breakfast

Bathroom | Free toiletries, hair dryer, towels

Accessible-Suite 1 Queen 2 Single Beds, Mobility Accessible, Roll In Shower, Fireplace, Mountain View, Non-Smoking, Full Breakfast

  • Sleeps 4

View all photos for Suite-1 King 2 Queen Beds, Non-Smoking, Fireplace, Microwave And Refrigerator, Wi-Fi

Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite-1 King 2 Queen Beds, Non-Smoking, Fireplace, Microwave And Refrigerator, Wi-Fi

  • Sleeps 6

1 Queen 1 Single And Sofabed Suite With Mountain View Fireplace Wifi Microwave Refrigerator Non Smoking ( For One Person )

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll In Shower, Sitting Chair, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for 1 Queen 1 Single And Sofabed Suite With Balcony Fireplace Wifi Microwave Refrigerator Non Smoking ( For One Person )

Property grounds

1 Queen 1 Single And Sofabed Suite With Balcony Fireplace Wifi Microwave Refrigerator Non Smoking ( For One Person )

  • Sleeps 4

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About the neighborhood

Bend

Located in Century West within a short walk of Deschutes River, Hotel Peppertree Bend, BW Premier Collection is within a mile (2 km) of other popular sights such as Deschutes Brewery. This 119-room, 3.5-star hotel has free breakfast, an indoor pool, and a 24-hour gym.

What's nearby

  • Deschutes Brewery - 19 min walk - 1.0 mile
  • Hayden Homes Amphitheater - 3 min drive - 1.2 miles
  • Old Mill District - 3 min drive - 1.3 miles
  • Tetherow Golf Club - 3 min drive - 2.2 miles
  • Drake Park - 4 min drive - 1.8 miles

Getting around

  • Sunriver Station - 25 min drive
  • Redmond Municipal Airport (RDM) - 25 min drive

Restaurants

  • ‪Lifty’s (formerly Justy’s) - ‬8 min walk
  • ‪Cascade West Grub & Alehouse - ‬18 min walk
  • ‪Cheba Hut Toasted Subs - ‬17 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Dutch Bros Coffee - ‬3 min drive

About this property

Hotel Peppertree Bend, BW Premier Collection

Hotel with free breakfast, 10-minute walk to Deschutes River
At Hotel Peppertree Bend, BW Premier Collection, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a hot tub, a 24-hour business center, and coffee/tea in a common area.
Guests can expect 49-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet, per day
  • Dogs only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 8 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Premier Peppertree Inn Bend
Best Western Premier Peppertree Inn
Best Western Premier Peppertree Bend
Best Western Premier Peppertree
Best Premier Peppertree
Hotel Peppertree Bend BW Premier Collection
Best Western Premier Peppertree Inn at Bend
Hotel Peppertree Bend, BW Premier Collection Bend
Hotel Peppertree Bend, BW Premier Collection Hotel
Hotel Peppertree Bend, BW Premier Collection Hotel Bend

Frequently asked questions

What can I see within easy reach of Hotel Peppertree Bend, BW Premier Collection?

This hotel is situated in Century West within a short 10-minute walk of Deschutes River and also 20 minutes on foot from Deschutes Brewery. You'll also find Old Mill District and Hayden Homes Amphitheater within a short drive.

Will I be able to park at Hotel Peppertree Bend, BW Premier Collection?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Hotel Peppertree Bend, BW Premier Collection feature a casino at the property?

No, Hotel Peppertree Bend, BW Premier Collection doesn't have a casino.

Is there an indoor pool at Hotel Peppertree Bend, BW Premier Collection?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 8 AM and 10 PM.

Is Hotel Peppertree Bend, BW Premier Collection a good place to stay for couples?

There are many amenities for couples at this hotel, including an indoor pool and 2 bars plus some guestrooms feature fireplaces.

Are there hot tubs at Hotel Peppertree Bend, BW Premier Collection?

Yes, this hotel has a spa tub.

Does Hotel Peppertree Bend, BW Premier Collection feature a restaurant that includes a breakfast menu?

Yes, Hotel Peppertree Bend, BW Premier Collection serves free full breakfasts each morning from its restaurant.

Does Hotel Peppertree Bend, BW Premier Collection allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Peppertree Bend, BW Premier Collection for a fee of USD 35 per pet, per day.

Does Hotel Peppertree Bend, BW Premier Collection have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Peppertree Bend, BW Premier Collection?

The closest major airport to Hotel Peppertree Bend, BW Premier Collection is Redmond Municipal Airport (RDM), which is 18.9 mi away (25 minutes by car).

Are there rooms with balconies at Hotel Peppertree Bend, BW Premier Collection?

Yes, some guestrooms at Hotel Peppertree Bend, BW Premier Collection offer a balcony and may feature mountain views.

Reviews

Hotel Peppertree Bend, BW Premier Collection Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 660 out of 1003 reviews
Rating 8 - Good. 181 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

Reviews

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was spacious and clean and you can walk to the Amphitheater from there.
Stayed 1 night in Sep 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay!

We really enjoyed our stay here! The location is great and up and coming! We were so happy to find a room with a King and two queens for our large family! The hotel is very clean and updated. Close drive to restaurants and the old mill district. The only feedback I would give regards the breakfast. I felt it was a little lackluster.
Stayed 2 nights in Jul 2025

6/10 Okay

Louis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

giyoung

Stayed 1 night in Jul 2025

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, friendly staff, and literally across the street from the bike path thru town.
Stayed 2 nights in Jul 2025

2/10 Terrible

Andrzej Stanislaw, Manteca

Disliked: Property conditions & facilities
Room is noisy. I can not fall to sleep.
Stayed 1 night in Jul 2025

6/10 Okay

Timothy, Hillsboro

Liked: Cleanliness
Good
Stayed 2 nights in Jul 2025

8/10 Good

Rachell

Stayed 2 nights in Jul 2025

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very modern and nice! The rooms are well maintained. The bathroom was really big and very modern! The breakfast options were good... Eggs, potatoes, meat, pancakes, bagels, toast, oatmeal, cereal and yogurt. They had regular coffee and a specialty drink machine. The location was good. It was easy to get where we needed to go and it was in a quiet area. We enjoyed our stay!
Stayed 4 nights in Jul 2025

10/10 Excellent

Randy

Stayed 2 nights in Jul 2025

8/10 Good

KAVEH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not serviced at all during our stay. Not expecting much, but some fresh towels after the 3rd would be nice, especially for what we paid for each night. The breakfast was excellent, and the breakfast staff was fantastic.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jitesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central Bend location to stay close to all the amenities
Stayed 3 nights in Jul 2025

6/10 Okay

Sunshine, North Hollywood

Traveled with family
Liked: Cleanliness, property conditions & facilities
I've stayed at this hotel several times, but
Stayed 2 nights in Jul 2025

2/10 Terrible

TAMI

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
We Booked for the restaurant and bar full of beer on tap they posted the video of. Guess what? CLOSED & CLOSED. Okay well then I asked the front desk about maid service in the morning and again afternoon. I also texted. She says oh sorry they left it’s a Holiday. Ok well I said send them tomorrow. Guess what?? 3 days NO SERVICE. We put bags of trash in hot hallways.ran out of TP so had to ask. Needed wash cloths towels had to go ask. We paid almost $800 oh and full breakfast? There was no meats for the first 2 days and we had to wait 15 minutes because coffee was always out down there. We walked in/out for a total of 4 days NOT ONCE greeted by staff. It’s a BEAUTIFUL PLACE and great pool but no customer service or customer care whatsoever. I’m even a rewards member and wasn’t given water so I asked later that day she said they gave it to you on check in wellll no they didn’t and seriously fight about a water bottle? Expedia asked them to partially refund us and they denied that beware everyone!!!!! Oh I have a picture of spew all over wall by fireplace and bathroom floors haven’t been swept ever.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family get together

Great place to stay with 3 year old.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

4/10 Poor

Nathan

Liked: Cleanliness
Disliked: Property conditions & facilities
For the very high prices charged, I felt the value was completely out of line. When we tried to check in around 9PM, we waited over 30 minutes for someone to come to the desk. We used the check in kiosk, which worked fine, picked a room for us, and made our keys. As we headed to the elevators, the front desk employee appeared, apologized, and said she was "fixing a television". Our room had a broken window handle that prevented the window from being opened; we reported it the next morning early(with two nights still to go) and not only was it never fixed, we were never told why. When I asked the next day at the front desk they said they didn't know. For nearly 300$ a night one would think that their policy of servicing your room every 5--FIVE---days and not touching your room to empty wastebaskets or vacuum or remove dirty towels under the pretense of "disturbing your privacy" is a bit self-serving--when we followed their instructions to leave the wastebaskets and towels in the hall after 9AM, we returned after 6 pm to find the same half-filled wastebaskets at our door, towels gone, but never replaced. We had to ask for two clean towels at the front desk. Overall the hotel was clean & the breakfast good, but the entire stay it seemed the idea was to get by with as little help and service as possible--which makes me feel badly for the desk clerk, who evidently has to fix TV's, serve breakfast, and clean bathrooms. Won't stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Randall

Stayed 4 nights in Jun 2025

2/10 Terrible

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would highly recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice, clean, and comfortable.
Stayed 2 nights in Jun 2025

6/10 Okay

Ian

Liked: Cleanliness
It was decent - just ok really. For the good things: the hotel and grounds, in general, were clean and convenient. The room was large with a big bathroom and great shower. The bed was comfortable and had the right amount of support. Now for the not so good: the on-site restaurant was under construction and unavailable. I just went up to Lifty’s up the street, but I wasn’t notified of this when booking or during check-in. Would have been nice to know. The free hot breakfast is always a nice benefit, but it wasn’t good at all. Imitation eggs were so overly salty they were barely edible. Sausage links were undercooked. Bagels and muffins were stale. The pool and hot tub were crowded the two times I tried to use them. The “gym” is a joke - a resistance machine, one treadmill, an elliptical, a stationary bike, and a set of kettle bells. No actual free weights or bar sets and it was extremely hot in there. The wall thermostat in my room didn’t work at all and I had to manually adjust the AC and fan on the unit. It’s pretty evident that this hotel, which isn’t very old, is already showing its age. Lastly, the staff weren’t terribly friendly nor did they seem to care too much about my experience. I understand the hospitality industry is difficult, but folks who work the front desk should be - you know - hospitable. Or at least just personable. This is the most convenient hotel to my office by far, but I think I might try somewhere else next time.
Stayed 2 nights in Jun 2025

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