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Fairfield by Marriott Goa Benaulim

3.0 star property
Hotel with free parking, near Benaulim Beach

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Photo gallery for Fairfield by Marriott Goa Benaulim

Reception
Property video
Room service - dining
Outdoor pool, open 6:30 AM to 8:00 PM, pool umbrellas, sun loungers
Daily buffet breakfast (INR 799 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Benaulim Beach Road, South Goa, Benaulim, Goa, 403716
  • Place, Benaulim Beach
    ‪11 min walk‬
  • Place, Goa Chitra
    ‪14 min walk‬
  • Place, Maria Hall
    ‪15 min walk‬
  • Airport, Goa (GOI-Dabolim)
    ‪83 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds, Pool View

Deluxe Room, 2 Twin Beds, Pool View | Pool | Outdoor pool, open 6:30 AM to 8:00 PM, pool umbrellas, sun loungers

Deluxe Room, 2 Twin Beds, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Garden View (Patio)

Premium bedding, down comforters, memory foam beds, in-room safe

Deluxe Room, 1 Queen Bed, Garden View (Patio)

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Garden View (Patio)

Premium bedding, down comforters, memory foam beds, in-room safe

Premium Room, 1 Queen Bed, Garden View (Patio)

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony | Premium bedding, down comforters, memory foam beds, in-room safe

Deluxe Room, 1 Queen Bed, Balcony

8.6 out of 10
Excellent
(15 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Pool View

Premium bedding, down comforters, memory foam beds, in-room safe

Deluxe Room, 1 Queen Bed, Pool View

  • 285 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Pool View (Patio)

Premium Room, 1 Queen Bed, Pool View (Patio) | Pool | Outdoor pool, open 6:30 AM to 8:00 PM, pool umbrellas, sun loungers

Premium Room, 1 Queen Bed, Pool View (Patio)

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio, 1 Queen Bed, Pool View

Family Studio, 1 Queen Bed, Pool View | Pool | Outdoor pool, open 6:30 AM to 8:00 PM, pool umbrellas, sun loungers

Family Studio, 1 Queen Bed, Pool View

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, memory foam beds, in-room safe

Deluxe Room, 2 Twin Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Benaulim

Fairfield by Marriott Goa Benaulim places you within a short walk of Maria Hall and within a mile (2 km) of Goa Chitra. This 3-star hotel has 144 guestrooms and offers conveniences like 24-hour room service, an outdoor pool, and a 24-hour gym.

What's nearby

  • Benaulim Beach - 11 min walk - 0.6 miles
  • Goa Chitra - 14 min walk - 0.8 miles
  • Maria Hall - 15 min walk - 0.8 miles
  • Vaddi Beach - 11 min drive - 1.5 miles
  • Sernabatim Beach - 15 min drive - 1.3 miles

Getting around

  • Seraulim Station - 17 min drive
  • Dabolim Airport (GOI) - 48 min drive

Restaurants

  • ‪Cookhm - ‬16 min walk
  • ‪The Southern Deck, Beach Bar & Bistro - ‬15 min walk
  • ‪Kava - ‬1 min walk
  • ‪Feli Tavern - ‬13 min walk
  • ‪Cinnamon - ‬12 min walk

About this property

Fairfield by Marriott Goa Benaulim

Hotel with free parking, near Benaulim Beach
Guests of Fairfield by Marriott Goa Benaulim have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries, and memory foam beds with premium bedding and down comforters ensure a restful night. Dining areas, sitting areas, and electric kettles are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 799 for adults and INR 299 for children
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Rooftop garden
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Paper towels
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for INR 1500.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately INR 799 for adults and INR 299 for children
  • Rollaway bed fee: INR 1500.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Fairfield by Marriott Goa Benaulim Hotel
Fairfield by Marriott Goa Benaulim Benaulim
Fairfield by Marriott Goa Benaulim Hotel Benaulim

Frequently asked questions

Is free cancellation available at Fairfield by Marriott Goa Benaulim?

Fairfield by Marriott Goa Benaulim offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to do close to Fairfield by Marriott Goa Benaulim?

This hotel is located in Benaulim, close to Benaulim Beach and Colva Beach. You'll also find Varca Beach and Fatorda Stadium within a short drive.

Will I be able to park at Fairfield by Marriott Goa Benaulim?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Fairfield by Marriott Goa Benaulim?

Spa services at the hotel include Thai massages, deep-tissue massages, and aromatherapy.

Does Fairfield by Marriott Goa Benaulim include a casino on the premises?

No, Fairfield by Marriott Goa Benaulim doesn't have a casino.

Is there an indoor pool at Fairfield by Marriott Goa Benaulim?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:30 AM and 8:00 PM.

Is Fairfield by Marriott Goa Benaulim a good place to stay for couples?

Amenities that appeal to couples at this hotel include a memory foam mattress, around-the-clock room service, and a hydromassage showerhead.

Are there hot tubs at Fairfield by Marriott Goa Benaulim?

No, there isn't a spa tub at this hotel.

Does Fairfield by Marriott Goa Benaulim have a restaurant with a breakfast menu?

Fairfield by Marriott Goa Benaulim offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Fairfield by Marriott Goa Benaulim allow pets to stay free of charge?

No, pets and service animals aren't allowed at Fairfield by Marriott Goa Benaulim.

Are there connecting rooms at Fairfield by Marriott Goa Benaulim?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Fairfield by Marriott Goa Benaulim?

The closest major airport to Fairfield by Marriott Goa Benaulim is Dabolim Airport (GOI), which is 17.8 mi away (48 minutes by car).

Are there rooms with balconies that I can book at Fairfield by Marriott Goa Benaulim?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy garden or pool views.

Does Fairfield by Marriott Goa Benaulim have a wedding venue on site?

There are wedding services available at Fairfield by Marriott Goa Benaulim if that's in your vacation plans.

Fairfield by Marriott Goa Benaulim Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 132 out of 174 reviews
Rating 8 - Good. 25 out of 174 reviews
Rating 6 - Okay. 7 out of 174 reviews
Rating 4 - Poor. 7 out of 174 reviews
Rating 2 - Terrible. 3 out of 174 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mayank

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fifth stay here — and we loved every bit of it! Even though the staff has completely changed since our last visit, the warmth, attentiveness, and professionalism remain top-notch. The rooms are spotless, the housekeeping is excellent, and the buggy service to the beach makes everything effortless. The food is absolutely delicious — they even tailor it to your preferences, which is a lovely touch. Cabs are easy to arrange, the surroundings are peaceful, and the entire stay feels seamless from start to finish. We keep coming back for a reason — this place never disappoints! 🌺
Stayed 3 nights in Sep 2025

10/10 Excellent

Vaibhav

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Stay at Fairfield by Marriott Goa

Our experience at Fairfield by Marriott Goa Benaulim was nothing short of amazing. From the moment we arrived, we were welcomed with warmth and genuine hospitality. The property is immaculately maintained with lush green surroundings, a beautiful pool area, and modern, well-appointed rooms that offer comfort and style. The staff went above and beyond to ensure our stay was memorable. Every interaction—from front desk to housekeeping to restaurant service—was courteous and professional. Special shoutout to the restaurant team for their delicious breakfast spread and the local Goan delicacies that made each meal a treat. Location-wise, it’s just perfect—peaceful and away from the crowds, yet only a short drive to the beach and local attractions. Highly recommended for anyone looking to unwind and experience true Goan hospitality with Marriott’s signature touch. Can’t wait to be back!
Stayed 2 nights in Jul 2025

8/10 Good

eugene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation at Goa

Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Apr 2025

10/10 Excellent

Amiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Bosco

Liked: Cleanliness, staff & service, property conditions & facilities
We had an absolutely amazing stay at the hotel. The receptionist, the management and all the staff were excellent and provided us with a very good service. Were very welcoming and all the staff were so helpful and and always with a smile. Couldn’t fault anything. We will definitely book our holiday at this hotel. Highly recommend it. Bosco and Susan room 2031
Stayed 7 nights in Apr 2025

10/10 Excellent

Gill, Rangiora

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a great stay. The property was close the beach and had shops near by. Low cleanliness rating only given as there was a room service tray in the hall near our room for two days. It only disappeared when we requested someone removed it (housekeeping didn't take it away). Restaurant staff were great and check in and out were fast. If we come back to India we would definitely stay again.
Stayed 5 nights in Apr 2025

8/10 Good

Siddharth

Stayed 5 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Hamish

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in the Fairfield was exceptional. From the beautiful foyer to the adequately sized and comfortable room, the hotel was very well appointed and provided all requirements. However the outstanding feature was the superb service offered by the staff. There was a high staff/guest ratio. All were smiling, friendly and extremely attentive, most even anticipating our wishes and choices after one asking! Thoroughly recommended.
Stayed 14 nights in Feb 2025

10/10 Excellent

Jagpreet Singh

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed here and it was an amazing experience. From the moment I arrived, the hospitality was top-notch. The staff was courteous, attentive, and always ready to assist with a smile. The rooms were spacious, well-maintained. The cleanliness and comfort made my stay even more enjoyable. The food was another highlight—delicious, with a wide variety of options to suit every palate. The location is perfect, providing easy access to the beach and nearby attractions. The hotel’s amenities, including the pool and spa, added to the overall relaxing experience. Overall, my stay at Marriott Goa was fantastic, and I would highly recommend it to anyone looking for a luxurious and comfortable stay. Looking forward to visiting again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
FANTASTIC IN EVERY WAY. ONE OF THE BEST HOTELS WE HAVE EVER STAYED IN. SORRY WE HAD TO LEAVE. IT WAS SO RELAXING. THE SERVICE / STAFF / FOOD/ POOL/ GYM/ LOCATION WERE OUTSTANDING. BOOK THIS HOTEL WITHOUT ANY WORRIES.
Stayed 9 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Fantastic 6 night stay. Staff friendly and attentive. Taxi service easy with great drivers who went over and above. Close to beach and shops. Food at the hotel was fantastic. Big shout to Aaron, Arun and the ladies in the restaurant . Fantastic organised service
Stayed 6 nights in Feb 2025

10/10 Excellent

Dheeraj

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent property

Such an excellent, beautiful, clean and service oriented property....I am a regular traveler to different parts of the world but this is by far my best stay in all aspects... Benilium beach is 5 min walk and is very clean....hotel offers free shuttle service also to the beach...meals spread is amazing and the kind of service they focus on is commendable...highly recommend....
Stayed 4 nights in Feb 2025

10/10 Excellent

Sandip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goa trip

Business trip. Good service and ambience.
Stayed 2 nights in Feb 2025

8/10 Good

Nizam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Staff are humble, friendly and respectful. Very clean place. Enjoyed sitting in the lobby. All staffs are cooperative. Enjoyed having breakfast outside the dining area. Very well maintained.
Stayed 5 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful two week stay

Two wonderful weeks stay, the hotel is a perfect location and wonderful pool area. The rooms are very comfortable and good shower, The staff are wonderful a special shout out to the following staff that really were exceptional Esha who looked after us every day at breakfast, Arun who recommended lots of local food to try. Waris and Royston were very accommodating. Also Nikita and Vabrham always smiling and chatting. The breakfast selection of food was excellent so much to try something different each day. The shuttle to the beach was good to have we only used once but good for the older people to get to the beach. Rai the security man always smiling and we chatted to each day when we left the hotel and came back. We had a wonderful stay and wouldn’t hesitate to recommend this hotel
Stayed 14 nights in Jan 2025

10/10 Excellent

Leonardo, Cirencester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent, went out of their way to help. nothing I didn't like thank you
Stayed 13 nights in Jan 2025

8/10 Good

CHETANKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, very good service from everyone, especially Shruti on reception. Breakfast was good to and main chef is willing to take special orders too.
Stayed 4 nights in Jan 2025

4/10 Poor

Alena

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Unfortunately, this is one of the worst hotels I have ever stayed in, especially in terms of room size and cleanliness. As an international guest, I believe this does not meet Marriott standards; I would sadly compare it to a Holiday Inn in the UK. All the rooms are standard size, which is quite small, and several other reviews have also mentioned this issue. The worst part of our stay was the poor insulation in the rooms. We could hear every single conversation happening in the corridor, and on some occasions, we were woken up at 6 AM by other guests having loud discussions outside our door. If you're jet-lagged, this is not the place to stay. I have stayed in many beach hotels in South Goa, and unfortunately, this one is the worst. The bathroom is very small and felt dirty even after it was cleaned by the staff. The grout is turning black in some areas, and there are signs of rust on the metal fixtures. While the front staff were great and accommodating, it seems the hotel is attracting the wrong type of crowds, especially domestic tourists. Sadly, we will not be returning to this hotel in the future.
Stayed 8 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property

Everything was amazing
Stayed 3 nights in Jan 2025

6/10 Okay

silvio

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
The problem at room is the sand in the floor… Do they vacuum clean??? I ‘m sure they do not! We stayed 4 days and no sound of vacuum cleaning Another point … breakfast so many food but no cheese at all. Staff very friendly !!
Stayed 4 nights in Jan 2025

8/10 Good

Nigel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of Benaulim

The resort is beautiful with a large pool, great spa and 24 hour gym. The breakfasts were excellent and the staff were extremely pleasant and helpful. The beach is a short 5 minute walk away, and there is a beach transfer available on a motorised rickshaw. The room was cleaned timeously and meticulously every day. The rooms are however very very small and it was a squeeze for 3 travellers who shared one room. Given the pricing of resorts in South Goa though, this hotel is great value for money- if you’re willing to compromise on space. There is a taxi stand outside the hotel, for convenient travel around the region- but- they charge excessive rates especially knowing that you’re staying at the Marriott.
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Improvements needed. Honest review.

As a Gold member of Marriott Bonvoy, I expected more from my 8-night stay at Fairfield by Marriott in Benaulim, but the experience fell short in several key areas. Membership Recognition: There was no noticeable benefit to being a Gold member. Despite available upgrades, none were offered. The booked balcony room was downgraded to a ground-floor patio, which was disappointing. Rooms: Comfortable for two, but interiors show wear despite the hotel being built in 2020. Regular maintenance is needed. Housekeeping: Cleaning was adequate, with daily replenishment of amenities. Spa: Convenient and staffed by friendly professionals, offering a relaxing experience. Bar Service: Disappointing service at Azul pool bar and main bar. The bartender was often on the mobile phone and inattentive. A more professional and guest-focused attitude is needed. Restaurant Staff & Food: The restaurant team, particularly Arun and Nikita, was exceptional. Freshly cooked breakfast omelettes were a highlight. Hygiene: Restaurant hygiene requires improvement. Twice, I was served glasses with lipstick stains, and other guests had similar complaints. Guest Feedback: Feedback was solicited only a day before checkout. Engaging guests earlier would allow issues to be addressed during their stay. Check-Out: Smooth and efficient, ending the stay on a positive note. While there were positives, this hotel will not be my choice for future stays. There are better options between Benaulim and Varca.
Stayed 8 nights in Dec 2024

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool
Stayed 4 nights in Dec 2024