- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts credit cards and cash.
- Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
- Contactless check-in and contactless check-out are available.
- Individually-wrapped food options are available through room service.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
- The negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.
- This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Dear Mr.John, Warmest greetings from Ben Tre Riverside Resort, Thank you for choosing to stay at our resort during your recent trip to Ben Tre city and for putting yourself out to share with us recent visit experience.Your review is very valuable to us as it helps us keep up with our services standards. We hope that you will stay with us again in the near future. Best regards, Thanh Lam (Mr.) Customer service manager