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Hotel Serena

3.0 star property
Mountain ski retreat with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Hotel Serena

Terrace/patio
Lobby sitting area
View from property
View from property
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Pet friendly
  • Housekeeping
  • Parking included

Explore the area

Map
Via Faloria 8, Cortina d'Ampezzo, BL, 32043
  • Faloria Cable Car
    ‪9 min walk‬
  • Cortina d'Ampezzo Ski Resort
    ‪7 min drive‬
  • Lake Sorapiss
    ‪33 min drive‬

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Room options

Superior Single Room, Mountain View

  • Mountain view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Double or Twin Room, Mountain View (Attic)

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Double or Twin Room, Mountain View (Attic)

  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room, Mountain View (Attic)

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Triple Room, Mountain View (Attic)

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Junior Studio Suite, Balcony, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double or Twin Room, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Superior Double or Twin Room, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Single Room, Balcony, Annex Building

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Single Room, Balcony, Annex Building

  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Studio Suite, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Superior Studio Suite, Mountain View

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Classic Triple Room, Balcony, Annex Building

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Triple Room, Balcony, Annex Building

  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Single Room, Balcony, Mountain View

Superior Single Room, Balcony, Mountain View | 1 bedroom, down comforters, memory foam beds, in-room safe

Superior Single Room, Balcony, Mountain View

  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room, Annex Building

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Double or Twin Room, Annex Building

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room, 1 Twin Bed, Mountain View (Attic)

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Single Room, 1 Twin Bed, Mountain View (Attic)

  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room, Balcony, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Triple Room, Balcony, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Single Room, 1 Twin Bed, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Classic Single Room, 1 Twin Bed, Mountain View

  • 118 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room, Balcony, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Superior Twin Room, Balcony, Mountain View

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Balcony, Mountain View

1 bedroom, down comforters, memory foam beds, in-room safe

Superior Triple Room, Balcony, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

About the neighborhood

Cortina d'Ampezzo

Located 2.7 mi (4.3 km) from Cortina d'Ampezzo Ski Resort, Hotel Serena is within a 15-minute drive of other popular attractions like Lake Misurina. This 52-room, 3-star hotel has free in-room WiFi along with free self parking and a rooftop terrace. It's connected to a rail/subway station in central Cortina d'Ampezzo, and a short drive from Dolomites and Faloria Cable Car.

What's nearby

  • Faloria Cable Car - 9 min walk - 0.5 miles
  • Olympic Ice Stadium - 18 min walk - 1.0 mile
  • Tofana Express Ski Lift - 6 min drive - 3.5 miles
  • Cortina d'Ampezzo Ski Resort - 7 min drive - 3.7 miles
  • Lake Sorapiss - 33 min drive - 9.1 miles

Getting around

  • Dobbiaco/Toblach Station - 30 min drive
  • Marco Polo Airport (VCE) - 122 min drive

Restaurants

  • ‪Caffè Sport - ‬11 min walk
  • ‪Pasticceria Lovat - ‬8 min walk
  • ‪Enoteca Cortina - ‬8 min walk
  • ‪Pizzeria Porto Rotondo - ‬8 min walk
  • ‪Bar Pasticceria Embassy - ‬8 min walk

About this property

Hotel Serena

Mountain ski retreat with restaurant and bar/lounge
Guests of Hotel Serena enjoy a rooftop terrace, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a ski shuttle for a fee. Front-desk staff can assist with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls, litter boxes, and pet grooming services. Other amenities at this ski hotel include a business center, express check-in, and express check-out.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and memory foam beds with down comforters ensure a restful night. Safes and phones are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Moldovan, Romanian, Russian, Spanish

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Front of property

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  • Parking available
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8.0 out of 10, Very Good, 312 reviews
$175 nightly
The price is $201
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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage

Family friendly

  • Highchair
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1907
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Food and water bowls, litter boxes, and pet grooming services are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Serena Cortina d'Ampezzo
Serena Hotel Cortina d'Ampezzo
Hotel Serena Cortina d'Ampezzo
Hotel Serena Hotel
Hotel Serena Cortina d'Ampezzo
Hotel Serena Hotel Cortina d'Ampezzo

Frequently asked questions

Is free cancellation available at Hotel Serena?

Hotel Serena offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Serena?

As of May 21, 2025, prices found for a 1-night stay for 2 adults at Hotel Serena on May 30, 2025 start from $228.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Serena?

Located steps from Dolomites, this hotel is in Cortina d'Ampezzo, and within a 10-minute walk of Faloria Cable Car and Mario Rimoldi Modern Art Museum. You'll also find Olympic Ice Stadium and Parish Church of Cortina less than a mile away.

Is parking available on site at Hotel Serena?

Yes, self parking is offered for free at the hotel.

Does Hotel Serena have a casino at the property?

No, Hotel Serena doesn't have a casino.

Is there an indoor pool at Hotel Serena?

No, there is no indoor pool at this hotel.

Is Hotel Serena good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and proposal/romance packages.

Are there hot tubs at Hotel Serena?

No, this hotel doesn't have a spa tub.

Does Hotel Serena feature a restaurant that includes a breakfast menu?

No, Hotel Serena doesn't have a restaurant that serves breakfast.

Does Hotel Serena allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Serena for a fee of EUR 15 per pet, per night. The property also provides grooming services and food and water bowls.

Does Hotel Serena have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Hotel Serena?

Yes, some guestrooms at Hotel Serena offer a balcony and may feature mountain views.

Hotel Serena Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 61 out of 122 reviews
Rating 8 - Good. 32 out of 122 reviews
Rating 6 - Okay. 21 out of 122 reviews
Rating 4 - Poor. 4 out of 122 reviews
Rating 2 - Terrible. 4 out of 122 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay - met our expectations.

Very nice property in a wonderful location. Easy access from car at entrance and from garage, sorry sometimes this is important if you travel with a lot of luggage. Valentino, front desk at night was super helpful and accommodating. Housekeeping staff very friendly. Room clean and comfortable. Would say they delivered exactly what I would expect at this price point.
Stayed 1 night in Jan 2025

8/10 Good

Socrates

Stayed 5 nights in Oct 2024

2/10 Terrible

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Andra Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful !!!
Stayed 1 night in Sep 2024

10/10 Excellent

Shahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ruben, Round Rock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 2 nights in Aug 2024

8/10 Good

Vishal

Liked: Amenities, property conditions & facilities
Great breakfast and friendly staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Carmelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location in a quiet area. Cafe downstairs was a really nice addition (nice charming garden) with very friendly and helpful staff. Would go back!
Stayed 2 nights in Jul 2024

10/10 Excellent

Calum

Stayed 2 nights in Jul 2024

8/10 Good

Gary, Albemarle

Traveled with partner
Liked: Cleanliness, property conditions & facilities
No restaurant reservation available! 😑
Stayed 1 night in Jan 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very nice economic hotel well situated 2 min walk from center and excelent view very nice breakfast !! Highly reccomended
Stayed 1 night in Jan 2024

8/10 Good

Carrie

Traveled with family
Liked: Cleanliness
The location of this property was really nice and the lobby feels new and renovated. The rooms are old but clean.

8/10 Good

Jannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Serge

Stayed 2 nights in Sep 2023

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

mauricio

Traveled with partner
Liked: Property conditions & facilities
I loved it
Stayed 1 night in Jul 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal

We only stayed here one night but everything was lovely. Check in, super easy. Good on-site parking. Clean room. Nice balcony with view. Staff was super nice. Complimentary breakfast was awesome! Close to the center of town (2 blocks) but away from the noise. Would definitely stay here again
Stayed 1 night in Jun 2023

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
The views were amazing and the staff were very friendly.
Stayed 1 night in Jun 2023

6/10 Okay

min

Stayed 2 nights in May 2023

6/10 Okay

Pablo

Liked: Cleanliness, staff & service
For 1-2 nights it is ok. Parking was full, you need to park wherever you can, hoping don’t have a ticket next morning. Internet was out of service all my stay, and not being a local person, wifi is a must. This was very dissapointing. Breakfast is good, although only 1 coffee machine, I had to make a line for 10 min in order to get a coffee. Food is good quality though. Overall a good experience, although for the price it could have been a little bit better.
Stayed 1 night in Jun 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Anna

Traveled with group
Liked: Cleanliness
As advertised, we stayed in the “Residenza”. Although I had asked for two single beds in the room, once arrived I realised we were assigned to a double-bed bedroom. In addition, The room was quite small: too small for two people. Other than that, our stay was fine. Good breakfast, with a good variety of food. The hotel is very clean and we have been offered free on-site parking. The hotel is very conveniently located just outside the town center: in less than 10 minutes walk, you are in the city centre.
Stayed 2 nights in Feb 2023

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Hotel Serena. We’ve appreciated position, immediately outside from the city center but at walking distance, breakfast and hotel restaurant. I’ll definitely come back and I really recommend it both for families and group of friends!

2/10 Terrible

Maria

Traveled with partner
Liked: Cleanliness, staff & service
Hotel didn’t put the heating when it was freezing cold at night (temperatures reaching sub 0 degrees Celsius at night). Everyone was having breakfast with their down jackets
Stayed 3 nights in Sep 2022