Hidden Valley Inn & Reserve4.0 out of 5.0
Recent guest reviews
If you are looking for an amazing adventure while surrounded by absolute beauty you have to visit Hidden Valley Inn. The Inn is absolutely beautiful! You will find amazing service and expert guides like Marvin in addition to wonderful food. Gladyness and her husband welcome you and give amazing service all while allowing you the space to make this experience all your own. The hiking paths are well maintained and provide breathtaking views and opportunities to see waterfalls, foliage and birds. The bugs will eat you up, but it is all worth it and I would come again in a minute!
It was almost a decade ago that I visited Hidden Valley Inn and the Mountain Pine Ridge. I stayed for 3 months as part of a raptor conservation project supported by the Inn. From the moment I arrived, it was apparent that this place was pure magic. The trails, the wildlife, the people, the food...this place is rich in everything you want for a special experience. I fell in love with the wildlife and have since become a major bird enthusiast. The experience made me a photographer, and the trails spurred me to explore more of my own forests. The warmth of the staff has had a lasting affect as well. Most importantly to me, this place allowed me to find myself and set the course for me as a biologist and a traveler that has served me for the last decade and will continue to do so for the rest of my life. The Hidden Valley Inn, the Mountain Pine Ridge, and Belize in general possess something magical that will stay with you for a long time. I am grateful for my experience at the HVI and someday, I will return...perhaps for my honeymoon.
Our experience at HVI was very positive, largely due to the welcoming and accommodating staff and the unique location. We needed a few quiet days when we didn't have to make decisions about where to eat or how to get there. HVI offers that kind of retreat. Yes, you are a "captive audience" for the restaurant if you don't have a car (and even if you do, this lodge is remote), but that was ok with us for a few days. We appreciated that so many staff are hired from nearby. HVI is distinguished from other lodges in the area by the 7,000+ acre property, home to mountain pine ecosystem and incredible streams and waterfalls in more tropical-feeling forest. We hiked the rigorous and incredibly beautiful Cascade Alley trail, criss-crossing a lovely stream on wooden foot bridges and stopping at tempting pools for a dip. We didn't see another soul. We almost didn't go to Butterfly Falls, but with staff's encouragement we went on our last day -- and thank goodness we did, because the falls are stunning and we saw gorgeous hummingbirds. Our early morning bird walk was a highlight (wear bug spray!). We aren't serious birders, but in a little over an hour our guide pointed out over 18 different species, including nesting parrots. The rooms all have fireplaces for cooler nights and are comfortable. For the price, I agree with some other reviewers that some updates in the lodge itself (even a new coat of paint) and the guest room bathrooms should be in order. The high tea should be called "afternoon snack" or significantly amped up to qualify for the name. The small flies do bite, bug spray helps, but you are in the interior of Belize after all. These things should not keep you from considering this property. We will long remember the hours spent reading in hammocks on the screen porch, hiking to waterfalls and birdwatching, and cocktails at the cozy bar at the end of relaxing days. Thanks for a wonderful stay.
I always base my reviews on the relativity of the hotel to the price you are charged. If a budget hotel is simple and clean and the staff are friendly, then I would still rate it highly. The alternative is Hidden Valley Inn. We stayed 3 nights - but only because we had prepaid - otherwise we'd have gone somewhere else. At $300- $500US per night (depending on the room and the season) this is trying to appeal to the luxury market. However there is so much wrong with the hotel that it falls a long way short. The two positives are the location and the staff. There is a small cluster of resorts or hotels on Pine Ridge - so although it's some distance from San Ignacio - it's not unique. What is unique is the access to some of the privately owner beauty spots such as Butterfly Falls. There are miles of trails and a maximum of 30 guests - so you can be alone all day if you wish. That said the trails are all pretty similar - so it's not necessary to stay at Hidden Valley to enjoy the other sites such as 1000ft falls. The staff are friendly and kind - but unlike other places we have been into in Belize there is no joy or laughter. They look pretty bored most of the time and there is an air of hushed reverence throughout the property - all very odd. The rooms are large enough and well-appointed and the internet works surprisingly well for such a remote location. So what are the 'buts'? There is no information about the wildlife and no guides available on site to ask - although they can bring them in. In fact there is absolutely no effort made to engage with guests that we could see. The manager was nowhere to be seen during our entire stay. What about a complimentary evening talk or a slide show? Room maintenance was poor, with most items not being replenished. The food was generally very poor. It's not about the remote location - it's just the cooking is bad. There is a shift change of most staff every 5 days and for the first couple of days we were served some pretty inedible stuff. My omelette was full of frozen cheese and the evening meals consisted of towers of 'dark matter' - whatever had been ordered. The last day was a little better though. But don't get excited about the much-lauded high tea - because it's just a square of dry sponge cake. It would be hard to show less effort - and reflects the general attitude of the management. They don't mention the black flies in the guidebooks - but be prepared! These are tiny biting midges that make life very miserable during the day and you will see many of the guests covered in bites despite the bug spray. Other hotels in the area have apparently done better keeping them away by distributing pellets around the property. Maybe the hotel should be spending some of the extortionate room fees on that! So if we'd paid $150 a night - then I would have rated this hotel much better. However they really need to look like they care about the guests if they want to charge these prices. We stopped in at the Pine Ridge Lodge just along the road for a drink. It's less pretentious and a third of the price. Maybe think about that instead.
We spend the second half of our 25th anniversary trip to Belize at Hidden Valley Inn. It's way off the beaten path, and while it's not a luxury resort, it is a really nice property with excellent staff and great amenities. I said it's not a luxury resort, and if you are the type that is looking to dress up for dinner every night, have an extensive wine list and a dining experience like you'd find in a major city, this is not for you. It is, however, a really nice, well cared for place with reasonable choices for wine and drinks, very good food, and staff that will cater to your needs in a friendly and efficient manner. We stayed in one of the two suites, which offer a screened-in porch and a bathroom that includes both a clawfoot tub and a private outdoor shower where the water cascades down a rock wall. I need to tell you that because of the remote location, they are on a generator and batteries, so there is no air conditioning. That said, because it's in the highlands, the temperatures were normally in the low 80s during the day with reasonable humidity, dropping to to the low to mid 70s at night. Otherwise all the standard lighting, hair dryers, and even wifi were all available all of the time. They have a really nice pool and hottub, the latter being built in next to the pool, framed in stone. One of the major draws to the property is the size. They own over 7000 acres, and have over 90 miles of walking trails, many leading to and past waterfalls, pools and beautiful vistas. We booked a full day tour of the property with one of their guides, and what was really cool about it was learning about the Pine Savannah, the history of the area, as well as getting taken to some trails that were pretty far from the Inn. Pros: It's a really beautiful place There's a lot to do, both on the property and not too far away The staff is great, friendly and attentive The property is really well cared for Good food and drink choices Cons: It's not the easiest place to get to The prices are higher than much of the rest of the country (Captive audience, but it's also harder to get supplies in.) If I could give them a 4.8 I would. That said, it's totally worth it.
Wonderful retreat, great for hiking, wild swimming, birds and plants. Lovely luxury at the pool and fantastic restaurant too. All the staff were fantastically friendly and helpful with tips on making our days very successful, like the best hikes, taking a picnic, driving us to our start points. Recommend the early morning bird walk, cascade trail and butterfly falls. Stylish building too. Remember to take bug spray.
My husband and I recently stayed at Hidden Valley Inn and it was absolutely perfect! The hospitality and service was some of the best we have ever had. The grounds are so peaceful and beautiful. We had the guide Marvin for some of our day excursions and he was awesome. He was very knowledgeable about the area, Belize, birds, butterflies, and the Mayan people. We are definitely planning on coming back to Hidden Valley Inn. We highly recommend this place and have told all our friends and family about it!
My daughter planned her wedding at Hidden Valley Inn. We had never been there and had to trust the advice and expertise of the staff and the recommended wedding planner. We arrived to find a tropical mountain paradise! The staff was amazing and made every detail so incredible! Each guest arrived with a look of wonder on their face. Every aspect from our guest room "hut" to the dinners to the cocktail reception was planned perfectly down to the last detail. Hidden Valley provided unique venues for the rehearsal dinner and the wedding ceremony. The pictures from each activity are incredible - the views and the scenery are completely unique. The wedding dinner and reception will remain in our hearts and memories forever. The staff decorated the honeymoon suite with flowers that transformed the room into a work of art. This is truly a place that offers a unique experience and employs a five star staff! Our family plans to return to visit at Hidden Valley as soon as we are able. I highly recommend Hidden Valley to those who want a luxurious but personal vacation! We also took advantage of the hikes and the sightseeing available on the mountain - wonderful trip to Butterfly Falls! We love everything about Hidden Valley!!
This is an extraordinary place - the location is unique and we truly enjoyed exploring the reserve and discovering incredible spots for hiking, swimming and taking in the beauty of the natural environment. The inn itself is lovely, service is excellent, friendly, and efficient. Coffee grown on the reserve is delicious. Highly recommended
I recently had the pleasure of staying at Hidden Valley Inn. There may be over 7,000 acres of wilderness to explore, but the excellent network of trails and roads makes it easy to get around and see some of the most breathtaking scenery in Belize. The managers, Chris and Gladness, are two of the most friendly people you will ever meet. The level of service is among the best I have ever received in Belize. No sooner had I checked in than it seemed every member of staff knew my name. That may seen like a little thing, but to walk into the dining room and have a server you have never met before address you by your name makes you feel very special! Super comfy beds and relaxing by a fireplace in your own room is not something you can't do anywhere else in Belize. It almost made me wish I had visited during the cool winter months!
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
Hidden Valley Inn & Reserve places you within a 15-minute drive of popular attractions such as Thousand Foot Falls and Butterfly Falls and Pool. This 12-room, 4-star lodge welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. It's in the mountains and also within the region of Caracol.
This lodge is home to a family restaurant and a bar/lounge. Get a pick-me-up at the coffee shop/café, or mingle with other guests at the free daily manager's reception. Full breakfast is offered for a fee each morning from 7 AM to 9 AM.
All 12 rooms feature fireplaces, coffee makers, and ceiling fans. Guests can stay connected with free WiFi. Bathrooms offer free toiletries and bathrobes. In-room massages are available, and other amenities include laptop-compatible safes and desks.
Guests staying at Hidden Valley Inn & Reserve enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for BZD 380.00 per vehicle one way. The front desk has multilingual staff that can help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury lodge include conference space, coffee/tea in a common area, and free use of bicycles.
Reviews from Trip Advisor
95.0% of guests recommend this hotelTotal of 457 reviews