The hotel staff was really friendly, rooms were clean and updated. We stayed in a suite. It had a great layout and modern look to it.
Place was great, clean and comfortable. Only complaint was the mosquitoes, but they can’t do a whole lot about that.
Good amenities and clean. Breakfast is not free. 2 major concerns during my stay 1) Credit card that is used for incidentals is stored in plain text - its handwritten on a piece of paper . They should upgrade to store CC info in a secure way to prevent CC fraud. 2) It was way too noisy during the 2 nights I stayed there (Dec 26-28) .There was very loud music from the restaurant/pool and people were running around yelling until about 3.30 AM on both nights.
Pros: hotel was clean, close to the airport, no beach, shuttle service is available, and staff was friendly. Cons: Your tv size is based on your room type (i.e. standard double, deluxe double or Premier double).
Service is horrible!! The entire staff is unfriendly and incapable!
This property offers overall great value and qulaity.
Noisy thin walls crammed rooms construction going on
The hotel itself was great. It was clean and well maintained. The room was very clean and the beds comfortable. My only complaints are the front desk staff gave conflicting information. We had an issue with the hot water in our room. Lastly, I didn't like that made a carbon copy of my credit card upon arrival. Other than that it was a great stay.
Nice big, clean room. Friendly staff. Appreciated the quick check/in and check-out.
Little oasis outside of Belize City. Great staff, food and relaxing stay. Pool was awsome.
A little oasis outside of Belize city. We stayed 2 nights waiting for family to arrive before going to Ambergeis Caye. Great rooms, pool is very nice, and the staff so helpful.
Nice Hotel in Belize City. I will stay there again and again. Close to airport. I rented a car to explore Belize so I needed a hotel with free parking. And there was ample parking. The food in the restaurant was okay. But then again, i did not go the Belize to eat hotel food. I jumped in my car and found local places to eat and was very affordable. You can see that the neighborhood in still developing. Not much to see in the neighborhood, but again the purpose of the trip was not to explore the hotels neighborhood. The pool area was very nice. It was not noisy. And I stayed on the first floor. I am glad that I did not listen to the negative reviews. This place was excellent.
Close to the airport- quiet and pleasant. Good for quick business trip
We were quite impressed with the quality of this Best Western. The pool looked tempting but we did not have swim wear available. The dining was good and the breakfast bar was excellent. The staff was efficient and very pleasant.
Overall, I enjoyed my stay at the Best Western Belize Biltmore Plaza. The property was clean, well staffed and nicely maintained for the most part. They are currently renovating some of the guest rooms which brings me to one complaint. The coat of refinish in the bathtub in my room was terribly peeling as past due for repair. I suspect this is on the list of things to get to in the renovations, but they probably should not have allowed it to get quite that bad. Disappointed because I like to soak in the tub but was unable because the paint was physically peeling when I ran water. Didn't feel up to a room change, so stayed put. It would also have been nice to have a hot tub on the property in addition to the pool.
Good experience with good food at the restaurant Staff was friendly,courteous and helpful. Grounds were attractive and well maintained.
Don't eat there. Service can be awful and food not fresh. Unfortunately it's not safe to walk to nearby restaurants at night. Was ok for one night while waiting to fly out.
Located in Belama Phase 2, Best Western Plus Belize Biltmore Plaza is within a few miles (5 km) of sights such as Belize Barrier Reef and Swing Bridge. This 75-room, 3.5-star hotel has conveniences like a full-service spa, an outdoor pool, and a 24-hour fitness center.
This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a to-go breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.
The 75 rooms are air-conditioned and have an array of amenities, including coffee makers, free bottled water, and ceiling fans. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.
Guests of Best Western Plus Belize Biltmore Plaza enjoy a full-service spa, an outdoor pool, and a 24-hour fitness center. There's free parking, and an airport shuttle (available 24 hours) for USD 50 per room roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a business center.
The hotel staff was really friendly, rooms were clean and updated. We stayed in a suite. It had a great layout and modern look to it.
Place was great, clean and comfortable. Only complaint was the mosquitoes, but they can’t do a whole lot about that.
Thank you for your feedback! We will be sure to look into ways to reduce the amount of mosquitos especially during our rainy season. We look forward to hosting you again soon!
Thank you for your feedback! We look forward to hosting you again soon!
Good amenities and clean. Breakfast is not free. 2 major concerns during my stay 1) Credit card that is used for incidentals is stored in plain text - its handwritten on a piece of paper . They should upgrade to store CC info in a secure way to prevent CC fraud. 2) It was way too noisy during the 2 nights I stayed there (Dec 26-28) .There was very loud music from the restaurant/pool and people were running around yelling until about 3.30 AM on both nights.
Dear NK, Greetings, Thank you for your feedback and comments on your recent stay with us, we apologize for making you unsecure with your credit card information and the fact that there was loud music at the restaurant/pool bar. These feedbacks have been taken into considerations. Hope you allow us to service you once again
Pros: hotel was clean, close to the airport, no beach, shuttle service is available, and staff was friendly. Cons: Your tv size is based on your room type (i.e. standard double, deluxe double or Premier double).
Hi Trice, Thank you for your comments, yes our TV size are based on our room type, standard 32" inch and Deluxe, Premier and Junior Suite 42" Inch. Have a wonderful day
Service is horrible!! The entire staff is unfriendly and incapable!
Dear Dr. Andersen, We apologize for not meeting your expectations and apologize for all the inconveniences caused. Hope you give us another opportunity to better serve you
This property offers overall great value and qulaity.
Noisy thin walls crammed rooms construction going on
The hotel itself was great. It was clean and well maintained. The room was very clean and the beds comfortable. My only complaints are the front desk staff gave conflicting information. We had an issue with the hot water in our room. Lastly, I didn't like that made a carbon copy of my credit card upon arrival. Other than that it was a great stay.
Thank you for staying with us! We look forward to hosting you at our property again soon!