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Recent guest reviews

We stayed one night en route to the US and it was a great stay! The staff are really helpful and care about the guests. The room was a bit basic for US standards but we had spent a month in Belize and by comparison this was a solidly good place. The pool was really lovely and relaxing. The servers bring out drinks and food poolside. We also ate dinner and breakfast in the restaurant. Very good food and caring wait staff. We saw the manager frequently seeing that things were going well. It was a very good stay!

The location of our room was great! The grounds were well maintained. We loved the greenery just outside our room in addition to being right near the on-site restaurant. What we didn't care for was the disregard or less attention paid to us by the receptionist at the front desk when we checked out. Having booked with Orbitz, we were enticed by the price in our monetary denomination. Then it changed to US dollars during the booking, and THAT was misleading. We hope you all will deal with that.

The lush, green landscaping and friendliness of the staff were tops!

Good location. Excellent staff. Gold Standard location.

Landscape was nice and tropical, with a nice pool and restaurant onsite. Close to a nice market within walking distance. The one thing that could be improved upon is the shuttle service. We had difficult getting picked up at the airport in good time.

The hotel staff was really friendly, rooms were clean and updated. We stayed in a suite. It had a great layout and modern look to it.

Place was great, clean and comfortable. Only complaint was the mosquitoes, but they can’t do a whole lot about that.

Good amenities and clean. Breakfast is not free. 2 major concerns during my stay 1) Credit card that is used for incidentals is stored in plain text - its handwritten on a piece of paper . They should upgrade to store CC info in a secure way to prevent CC fraud. 2) It was way too noisy during the 2 nights I stayed there (Dec 26-28) .There was very loud music from the restaurant/pool and people were running around yelling until about 3.30 AM on both nights.

Pros: hotel was clean, close to the airport, no beach, shuttle service is available, and staff was friendly. Cons: Your tv size is based on your room type (i.e. standard double, deluxe double or Premier double).

Service is horrible!! The entire staff is unfriendly and incapable!

This property offers overall great value and qulaity.

Noisy thin walls crammed rooms construction going on

The hotel itself was great. It was clean and well maintained. The room was very clean and the beds comfortable. My only complaints are the front desk staff gave conflicting information. We had an issue with the hot water in our room. Lastly, I didn't like that made a carbon copy of my credit card upon arrival. Other than that it was a great stay.

Nice big, clean room. Friendly staff. Appreciated the quick check/in and check-out.

Little oasis outside of Belize City. Great staff, food and relaxing stay. Pool was awsome.

A little oasis outside of Belize city. We stayed 2 nights waiting for family to arrive before going to Ambergeis Caye. Great rooms, pool is very nice, and the staff so helpful.

3 Miles Northern Highway Belize City

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Belama Phase 2, Best Western Plus Belize Biltmore Plaza is within a few miles (5 km) of sights such as Belize Barrier Reef and Swing Bridge. This 75-room, 3.5-star hotel has conveniences like a full-service spa, an outdoor pool, and a 24-hour gym.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a to-go breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.


Rooms

The 75 rooms are air-conditioned and have an array of amenities, including coffee makers, free bottled water, and ceiling fans. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.


Property features

Guests of Best Western Plus Belize Biltmore Plaza enjoy a full-service spa, an outdoor pool, and a 24-hour gym. There's free parking, and an airport shuttle (available 24 hours) for USD 50 per room roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a business center.

Room options

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

2 Queen Beds | Sleeps 4

Premium Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

1 King Bed | Sleeps 2

Premium Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Belize Biltmore Plaza

Everyone (27) Business (6) Couples (9) Family (15) Other (5) Friends (4)
4
Family

We stayed one night en route to the US and it was a great stay! The staff are really helpful and care about the guests. The room was a bit basic for US standards but we had spent a month in Belize and by comparison this was a solidly good place. The pool was really lovely and relaxing. The servers bring out drinks and food poolside. We also ate dinner and breakfast in the restaurant. Very good food and caring wait staff. We saw the manager frequently seeing that things were going well. It was a very good stay!

By on Aug 5, 2021

Review comment responded on Oct 19, 2021

Hi Laura, We are so glad to hear that you enjoyed your stay with us. Thank you for your positive comments in regards to your time here at the property. We hope to see you again some time!

4
Family

The location of our room was great! The grounds were well maintained. We loved the greenery just outside our room in addition to being right near the on-site restaurant. What we didn't care for was the disregard or less attention paid to us by the receptionist at the front desk when we checked out. Having booked with Orbitz, we were enticed by the price in our monetary denomination. Then it changed to US dollars during the booking, and THAT was misleading. We hope you all will deal with that.

By on Jul 19, 2021

Review comment responded on Jul 24, 2021

Good Day, We are happy to hear your positive comments regarding our property and rooms. On behalf of our management team, we apologize for the poor service received by our front desk personnel. We will ensure that this situation does not occur again. Regarding the change to US dollars, please note that this is the currency our property receives it by Orbitz. We apologize for the confusion caused.

4
Everyone

By on Jun 11, 2021

Review comment responded on Jul 24, 2021

Good Day, Thank you for your positive review. We hope to see you again soon!

5
Friends

The lush, green landscaping and friendliness of the staff were tops!

By on May 23, 2021

Review comment responded on May 24, 2021

Good Day, We take great pride in our gardens and landscape and we are happy to hear that our guests enjoy it as much as we do! We do look forward to hosting you again soon.

5
Partner Couples

Good location. Excellent staff. Gold Standard location.

By on Apr 12, 2021

Review comment responded on Apr 13, 2021

Greetings from the Best Western Plus Belize Biltmore Plaza. We are thrilled to hear that you enjoyed your stay at our property. We try our best to ensure guests' satisfaction is exceeded at all levels. Our staff enjoy providing services to guests especially while adopting the ICARE mentality throughout. See you again soon!

4
Partner Couples

Landscape was nice and tropical, with a nice pool and restaurant onsite. Close to a nice market within walking distance. The one thing that could be improved upon is the shuttle service. We had difficult getting picked up at the airport in good time.

By on Feb 21, 2021

Review comment responded on Feb 23, 2021

Good Day Valued Guest, We are thrilled that you enjoyed our property. We try our outmost best to exceed guests' expectations. We do apologize for the difficulty caused in arranging the shuttle service. We will definitely adopt new ways to ensure that the shuttle service is on time when arranged. Thank you for choosing our property for our stay!

5
Family

The hotel staff was really friendly, rooms were clean and updated. We stayed in a suite. It had a great layout and modern look to it.

By , from Cleveland on Mar 14, 2020

Review comment responded on Mar 14, 2020

Thank you for staying with us! We look forward to hosting you at our property again soon!

5
Friends

Place was great, clean and comfortable. Only complaint was the mosquitoes, but they can’t do a whole lot about that.

By on Mar 8, 2020

Review comment responded on Mar 9, 2020

Thank you for your feedback! We will be sure to look into ways to reduce the amount of mosquitos especially during our rainy season. We look forward to hosting you again soon!

4
Everyone

By on Mar 6, 2020

Review comment responded on Mar 17, 2020

Thank you for your feedback! We look forward to hosting you again soon!

3
Family

Good amenities and clean. Breakfast is not free. 2 major concerns during my stay 1) Credit card that is used for incidentals is stored in plain text - its handwritten on a piece of paper . They should upgrade to store CC info in a secure way to prevent CC fraud. 2) It was way too noisy during the 2 nights I stayed there (Dec 26-28) .There was very loud music from the restaurant/pool and people were running around yelling until about 3.30 AM on both nights.

By on Dec 31, 2019

Review comment responded on Dec 31, 2019

Dear NK, Greetings, Thank you for your feedback and comments on your recent stay with us, we apologize for making you unsecure with your credit card information and the fact that there was loud music at the restaurant/pool bar. These feedbacks have been taken into considerations. Hope you allow us to service you once again

Best Western Plus Belize Biltmore Plaza

3 Miles Northern Highway, Belize City,
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