The Merchant Hotel

5.0 star property
Luxury hotel with 3 restaurants and a full-service spa

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Bar (on property)
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Front of property - evening/night
Deluxe Double or Twin Room | Egyptian cotton sheets, premium bedding, down comforters
Outdoor spa tub

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Parking available
  • Room service
  • Gym

Explore the area

View in a map
16 Skipper Street, Belfast, Northern Ireland, BT1 2DZ
  • Place, Victoria Square Shopping Centre
    ‪3 min walk‬
  • Place, SSE Arena
    ‪10 min walk‬
  • Place, Titanic Belfast
    ‪19 min walk‬
  • Airport, Belfast (BFS-Belfast Intl.)
    ‪25 min drive‬

Room options

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Belfast

Located in Belfast City Centre, The Merchant Hotel is adjacent to Belfast Customs House and within a 5-minute walk of other popular sights like Victoria Square Shopping Centre. This 5-star hotel has 63 guestrooms and offers a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • Victoria Square Shopping Centre - 3 min walk - 0.2 miles
  • Waterfront Hall - 6 min walk - 0.4 miles
  • Belfast City Hall - 7 min walk - 0.4 miles
  • SSE Arena - 10 min walk - 0.6 miles
  • Titanic Belfast - 19 min walk - 1.1 miles

Getting around

  • Lanyon Place Station - 13 min walk
  • Belfast International Airport (BFS) - 32 min drive

Restaurants

  • ‪Ulster Sports Club - ‬1 min walk
  • ‪Duke of York - ‬2 min walk
  • ‪Common Market - ‬4 min walk
  • ‪The Dirty Onion - ‬1 min walk
  • ‪The National - ‬1 min walk

About this property

The Merchant Hotel

Luxury hotel with 3 restaurants and a full-service spa
Guests staying at The Merchant Hotel enjoy access to a full-service spa, a gym, and a sauna. Valet parking is available for GBP 39.00 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a hot tub.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other standard amenities include coffee makers, free newspapers, and laptop-compatible safes.
Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 15 per day)
  • Covered valet parking on site (GBP 39 per day)
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Berts Jazz Bar
  • Cloth Ear Bar
  • The Great Room

Things to do

  • Evening entertainment
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,130 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1860
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 100.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: GBP 15.00 per day
  • Covered valet parking fee: GBP 39.00 per day
  • Early check-in fee: GBP 100.00 (subject to availability)
  • Late check-out fee: GBP 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Hotel Merchant
Merchant Belfast
Merchant Hotel
Merchant Hotel Belfast
The Merchant Hotel Hotel
The Merchant Hotel Belfast
The Merchant Hotel Hotel Belfast

Frequently asked questions

Is a free cancellation option available at The Merchant Hotel?

The Merchant Hotel offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What's there to see close to The Merchant Hotel?

This hotel is situated in Belfast City Centre, just steps from Victoria Square Shopping Centre and Belfast Customs House, and within a short walk of Waterfront Hall. You'll also find Belfast City Hall and St. George's Market less than a mile away.

Will I be able to park at The Merchant Hotel?

Yes, covered valet parking is offered for GBP 39.00 per day.

Is there a spa at The Merchant Hotel?

There is a full-service spa available for guests to enjoy and services include prenatal massages, hot stone massages, hydrotherapy, and body wraps.

Does The Merchant Hotel feature a casino at the property?

No, The Merchant Hotel doesn't have a casino.

Is there an indoor pool at The Merchant Hotel?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What amenities will couples enjoy at The Merchant Hotel?

This boutique hotel offers many amenities for couples such as a bar and 3 restaurants with some guestrooms featuring fireplaces.

Are there hot tubs at The Merchant Hotel?

Yes, guests can enjoy a spa tub at this hotel.

Does The Merchant Hotel feature a restaurant that includes a breakfast menu?

Yes, The Merchant Hotel has 3 restaurants, and serves free full breakfasts each morning.

Does The Merchant Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Merchant Hotel.

Are there connecting rooms at The Merchant Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from The Merchant Hotel?

The closest major airport to The Merchant Hotel is Belfast (BHD-George Best Belfast City), which is 2.9 mi away (5 minutes by car). Another top airport is Belfast International Airport (BFS), which is located 18.7 mi away (32-minute drive).

Are there rooms with balconies that I can book at The Merchant Hotel?

No, there aren't any guestrooms with balconies at The Merchant Hotel.

Does The Merchant Hotel offer wedding services?

There are wedding services available at The Merchant Hotel if that's in your vacation plans.

Reviews

The Merchant Hotel Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 364 out of 436 reviews
Rating 8 - Good. 50 out of 436 reviews
Rating 6 - Okay. 16 out of 436 reviews
Rating 4 - Poor. 3 out of 436 reviews
Rating 2 - Terrible. 3 out of 436 reviews

Reviews

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing VIP EXPERIENCE!

It was an amazing hotel with exceptional services at every point of my stay.
Stayed 1 night in Jul 2025

8/10 Good

Stephen

Stayed 1 night in Jun 2025

10/10 Excellent

David

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT location. BEAUTIFUL hotel. DELICIOUS breakfast. Super-professional staff. All around excellent experience. Rooms were a good size and really nicely decorated (we stayed in the Victorian rooms). Only slight mis-understanding was on the payment terms. The booking said pay at property but they needed to bill two weeks in advance. We got it worked out but suggest that the hotel update their T&Cs on their Expedia listing for a more pleasant experience. Overall AMAZING hotel and would highly, highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantasy experience! Everything exceeded all expectations,! Amazing facilities, friendly staff , amazing food……I can keep going on about how amazing The Merchant is 😊
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suite

Dry nice. We had a great memorable suite. Restaurant decor was first class. Highly recommend
Stayed 2 nights in May 2025

10/10 Excellent

sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mart

Stayed 1 night in Apr 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Excellent stay
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel! Great staff who made us really welcome.
Stayed 1 night in Oct 2024

8/10 Good

Xiaojuan

Beautiful restaurant
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Apr 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive compared to other hotels at this level
Stayed 1 night in Apr 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. Nicest hotel weve stayed in. Thank you so much.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional hotel.

Exceptional hotel. Excellent service and friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Gail K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Merchant Hotel was a bank in its previous life. As a former banker myself, I enjoyed hearing about it’s history, and seeing how beautifully it has been converted to its present use. Magnificent!
Stayed 1 night in Mar 2024

10/10 Excellent

steve, miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in the best location. The room is was incredible. I definitely recommend upgrading. Breakfast was delicious. Hubby enjoyed the spa.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel, could not fault it
Stayed 2 nights in Feb 2024

6/10 Okay

Kerry

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Stayed 1 night in Feb 2024

10/10 Excellent

Jeevagan, Chippenham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Pauline

Stayed 1 night in Oct 2023