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The Merchant Hotel

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3 restaurants; breakfast, lunch, dinner, and brunch served
Front of property - evening/night
Lobby sitting area
Suite, 1 King Bed | Living room | 32-inch LCD TV with digital channels, TV
Outdoor spa tub

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
16 Skipper Street, Belfast, Northern Ireland, BT1 2DZ
  • Place, Victoria Square Shopping Centre
    ‪3 min walk‬
  • Place, Waterfront Hall
    ‪6 min walk‬
  • Place, Belfast City Hall
    ‪7 min walk‬
  • Airport, Belfast (BFS-Belfast Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Belfast

Located in Belfast City Centre, The Merchant Hotel is adjacent to Belfast Customs House and within a 5-minute walk of other popular sights like Victoria Square Shopping Centre. This 5-star hotel has 63 guestrooms and offers a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • Belfast Customs House - 1 min walk - 0.1 miles
  • Victoria Square Shopping Centre - 3 min walk - 0.2 miles
  • Waterfront Hall - 6 min walk - 0.4 miles
  • Belfast City Hall - 7 min walk - 0.4 miles
  • SSE Arena - 10 min walk - 0.6 miles

Getting around

  • Lanyon Place Station - 13 min walk
  • Belfast International Airport (BFS) - 32 min drive

Restaurants

  • ‪Duke of York - ‬2 min walk
  • ‪Whites Garden - ‬3 min walk
  • ‪Ulster Sports Club - ‬1 min walk
  • ‪Trait - ‬1 min walk
  • ‪The National - ‬1 min walk

About this property

The Merchant Hotel

Guests staying at The Merchant Hotel enjoy access to a full-service spa, a gym, and a sauna. Valet parking is available for GBP 39.00 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and a hot tub.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and memory foam beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other standard amenities include coffee makers, free newspapers, and laptop-compatible safes.
Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 1,007 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (GBP 15 per day)
  • Covered valet parking on site (GBP 39 per day)
  • Limited onsite valet and self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Berts Jazz Bar
  • Cloth Ear Bar
  • The Great Room

Things to do

  • Evening entertainment
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,130 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1860
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 100.00

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 50.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 9 to February 10:
  • One of the dining venues
  • Bar/Lounge
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Sauna
  • Spa
  • Hot tub

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: GBP 15.00 per day
  • Covered valet parking fee: GBP 39.00 per day
  • Early check-in fee: GBP 100.00 (subject to availability)
  • Late check-out fee: GBP 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Hotel Merchant

Merchant Belfast

Merchant Hotel

Merchant Hotel Belfast

The Merchant Hotel Hotel

The Merchant Hotel Belfast

The Merchant Hotel Hotel Belfast

Frequently asked questions

Is a free cancellation option available at The Merchant Hotel?

The Merchant Hotel offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Merchant Hotel?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at The Merchant Hotel on Jun 10, 2026 start from $469, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to The Merchant Hotel?

This hotel is situated in Belfast City Centre, just steps from Victoria Square Shopping Centre and Belfast Customs House, and within a short walk of Belfast City Hall. You'll also find Waterfront Hall and St. George's Market less than a mile away.

Is there parking available at The Merchant Hotel?

Yes, valet parking is offered for GBP 39 per day and self parking is available for GBP 15 per day.

Is there a spa at The Merchant Hotel?

There is a full-service spa available for guests to enjoy and services include Swedish massages, hot stone massages, aromatherapy, and body wraps.

Does The Merchant Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as a hot tub, 3 restaurants, and Swedish massages at this hotel.

Does The Merchant Hotel feature a casino at the property?

No, The Merchant Hotel doesn't have a casino.

Is there an indoor pool at The Merchant Hotel?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What do couples enjoy most about The Merchant Hotel?

This boutique hotel offers many amenities for couples such as 3 restaurants and couples/private dining with some guestrooms featuring a fireplace.

Are there hot tubs at The Merchant Hotel?

No, but guests can enjoy a steam room at this hotel.

Does The Merchant Hotel feature a restaurant that includes a breakfast menu?

Yes, The Merchant Hotel has 3 restaurants, and serves free full breakfasts each morning.

Does The Merchant Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Merchant Hotel.

Are there connecting rooms at The Merchant Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Merchant Hotel?

The closest major airport to The Merchant Hotel is Belfast (BHD-George Best Belfast City), which is 2.9 mi away (5 minutes by car). Another top airport is Belfast International Airport (BFS), which is located 18.7 mi away (32-minute drive).

Are there rooms with balconies at The Merchant Hotel?

No, there aren't any guestrooms with balconies at The Merchant Hotel.

Does The Merchant Hotel offer wedding services?

There are wedding services available at The Merchant Hotel if that's in your vacation plans.

The Merchant Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 383 out of 457 reviews
Rating 8 - Good. 51 out of 457 reviews
Rating 6 - Okay. 17 out of 457 reviews
Rating 4 - Poor. 3 out of 457 reviews
Rating 2 - Terrible. 3 out of 457 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy

Stayed 2 nights in Feb 2026

8/10 Good

Micheal

Stayed 1 night in Feb 2026

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities
Wonderful hotel on all levels
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very attentive staff - very clean room and well taken care of (frequent tidy ups, turn down service etc) - lovely stay, we would definitely return.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ibar

Stayed 3 nights in Feb 2026

10/10 Excellent

Pam

Stayed 5 nights in Jan 2026

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

6/10 Okay

Roisin

Traveled with family
Liked: Cleanliness, amenities
Stayed here a long time ago. Noticed a difference. Rooms are getting a bit tired. One member of staff was quite abrupt at breakfast. Not the same experience I had received before unfortunately.
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Staff were lovely; room was perfecr
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience, highly recommended!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room
Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Everything and everyone was amazing.
Stayed 1 night in Nov 2025

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything we expected
Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous overnight stay ! Can highly recommend it - attention to detail and the service was fantastic. A true 5 star hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff excellent, room beautiful
Stayed 1 night in Oct 2025

10/10 Excellent

Mary Kay

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Gorgeous place, historic and perfect location to walk everywhere
Stayed 4 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Geraldine

Stayed 1 night in Aug 2025

10/10 Excellent

Geraldine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in the hotel for our daughter's wedding and the staff were very helpful and friendly making sure everything was perfect... and it was
Stayed 1 night in Aug 2025

10/10 Excellent

ABBY

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was professional, friendly and very accommodating
Stayed 3 nights in Sep 2025

2/10 Terrible

Martyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy until 1am loud music
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply outstanding and luxurious.
Stayed 1 night in Aug 2025

10/10 Excellent

Shaun

Stayed 1 night in Aug 2025

8/10 Good

Beverley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a beautiful place with really friendly and helpful staff. However it’s in the Cathedral district which is the hub of the entertainment area. It can get VERY noisy at night and we had to move rooms in order to get a good nights sleep. This was organised very efficiently by the hotel staff and our second night was much quieter. The hotel is very convenient for exploring Belfast and the hotel staff are excellent.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat property..beautiful spacious rooms..great jazz bar..great location in Belfast
Stayed 1 night in Jul 2025

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