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Grand Mercure Belem Do Para

4.0 out of 5.0

Recent guest reviews

Hi people, another good hotel at Belem, but, even with a high fare, the breakfast isn´t included and in my opinion, very expensive. it costs R$40,00 and they also bill 10% of service...but it´s a buffet I could not understand the service taxes.

My stay was pleasant and the staff helpful and considerate. The breakfast was excellent. We had dinner there one night and the buffet was very good. It was very conveniently located for our meetings and business.

Good stay however a little disappointed with the quality of the best hotel suite. I have always stayed in the accor network hotels and normally the quality of the apartments and well superior. That's one of the reasons that maybe does not stay here in this hotel.

I have been staying in this hotel since it was a Crowne Plaza. I stayed at this property recently after it was taken over by Accor group. There has been no change since it became Grand Mercure. The coffee machine in the room comes with instant coffee which is very funny given the good standard of coffee expected in Brazil. The Gymnasium has outdated and useless equipment with missing safety clips on the treadmills. The swimming pool was closed for few days which is not acceptable for this standard of hotel. The charges have been revised upwards by about 30% but no improvements have been made. The staff is the only shining star of the hotel. Front desk staff is good but some of them lack experience. The food is good but they need some better English speaking staff. Breakfast is also a saving grace. Being an elite hotel of the Mercure group a lot of improvements are expected. The wi fi speed is very slow. I am sure the hotel is taking advantage of lack of four and five star options available in the area.

The staff are really nice and friendly, accommodating every request I had. Even though some floors are not entirely renovated, the rooms are spacious and the beds are the most comfortable ever with duvet and lots of pillows! The bathroom can be small for more than one person, but showers are good. It was also very clean.

Este hotel tem um restaurante muito bom onde servem um almoço bufê com vários pratos muito saborosos e muita variedade. O quarto é confortável e café da manhã é muito bom também, a área da piscina devia ser um pouco maior visto tratar-se de um sitio muito quente com níveis de humidade muito altos. Os funcionários são irrepreensíveis, muito simpáticos acessíveis e amáveis.

Estive em Belém e fiquei hospedado com minha familia...estrutura grandiosa, ótimas localização e comida, boa piscina na cobertura com visão panorâmica da cidade e quartos amplos com ótimas cama e ducha! Aprovado!

Este hotel é de excelente qualidade, mas peca por ainda manter características que não condizem com um hotel deste padrão. Em relação ao próprio atendimento ao cliente. Há necessidade do mesmo se adequar a uma hospedagem do nível de um Mercure Internacional.

Não tem secador de cabelo, não tem lugar pra pendurar a toalha de rosto. Café da manhã muito caro, com relação custo benefício negativa. Apartamento aparenta ser menor do que os demais Mercure. Avaliação a partir do apartamento 1106.

Hotel com boa estrutura, quartos renovados da época onde ainda era chamado Crowne Plaza, mas com serviço um pouco decepcionante em termos de lentidão e deficiência na recepção e telefones. Bom café da manhã e boa localização.

Avenida Nazare, 375 Belem PA

Hotel highlights

  • Walking distance to Nossa Senhora da Paz Theater and Basilica of Our Lady of Nazareth
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet parking
  • Onsite dining

Grand Mercure Belem Do Para places you in Nazare, within a leisurely stroll of popular sights such as Nossa Senhora da Paz Theater and Basilica of Our Lady of Nazareth. This 4-star hotel welcomes guests with 173 rooms and conveniences like an outdoor pool, free in-room WiFi, and free valet parking. It's in central Belem and also a short walk from Palacete Bolonha and Margarida Schivazappa Theater.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 5 AM to 10 AM.


Rooms

All of Grand Mercure Belem Do Para's 173 rooms are soundproofed and have an array of amenities, including iPod docks, minibars, and espresso makers. Guests can expect to find free WiFi and wired Internet, along with 42-inch LED TVs. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer hair dryers and bathrobes. Free newspapers, safes, and phones are also available.


Property features

Guests staying at Grand Mercure Belem Do Para enjoy an outdoor pool, a fitness center, and a steam room. Free valet parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Additional amenities include free WiFi in public areas, 7 meeting rooms, and conference space.

Room options

Junior Suite, 1 King Bed

King 1 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 4

Superior Room, 1 King Bed

King 1 | Sleeps 4

Superior Room, 2 Double Beds

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 42 reviews