Plane delays (4) and lost luggage meant I only had four hours in the hotel, much to my sorrow, as the room, staff, etc. were just great! If I ever return to Beirut, I will say and get more time with them!
Checking in was slow Staff seems inexperienced, decided to charge 14 dollars for parking my car overnight and it’s not announced in the booking terms, also short changed me 2000 LB pounds , didn’t have proper change Will stay again
The plumbing in our room didn't work and the whole bathroom gave off a putrid smell. As soon as the hot water in the sink started running, drain water started seeping out of the shower drain and smelled awful.
This hotel is not beige. If you are looking for a boring beige hotel then keep looking. Modern, fun and well thought of hotel. Clean, spacious rooms, great service, friendly staff, entertainment. This hotel has it all. The roof top pool is an added bonus. The pool staff Rayan and Mohammad were exceptional. Highly recommended.
Located in Park, The Smallville Hotel is adjacent to National Museum of Beirut and within a mile (2 km) of other popular sights like St. Joseph University - Campus of Social Sciences. This 156-room, 5-star hotel has 7 restaurants along with conveniences like a full-service spa and an outdoor pool.
There are multiple options for onsite dining with 7 restaurants, including Penthouse, which specializes in Mediterranean cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11:30 AM.
LED TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators, microwaves, and minibars. Change of towels is available on request.
Guests of The Smallville Hotel enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Parking is USD 2 per night (USD 2 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 25 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and meeting rooms.
Plane delays (4) and lost luggage meant I only had four hours in the hotel, much to my sorrow, as the room, staff, etc. were just great! If I ever return to Beirut, I will say and get more time with them!
Dear Maureen, Thank you for taking the time to review our property. Such a great pleasure to know that you have enjoyed your stay with us. We are very looking forward to welcoming you back to our property. Best Regards, The Just Ask Team
Checking in was slow Staff seems inexperienced, decided to charge 14 dollars for parking my car overnight and it’s not announced in the booking terms, also short changed me 2000 LB pounds , didn’t have proper change Will stay again
Thank you for taking the time to review our hotel! My apologies for not meeting your expectations at our property. Please note that the valet parking is an additional service which is not included in the room rate. However, please note that your opinion was taken into consideration since it is very important to us. Looking forward to welcoming you back to our property.
The plumbing in our room didn't work and the whole bathroom gave off a putrid smell. As soon as the hot water in the sink started running, drain water started seeping out of the shower drain and smelled awful.
This hotel is not beige. If you are looking for a boring beige hotel then keep looking. Modern, fun and well thought of hotel. Clean, spacious rooms, great service, friendly staff, entertainment. This hotel has it all. The roof top pool is an added bonus. The pool staff Rayan and Mohammad were exceptional. Highly recommended.
Dear Valid Guest,Thank you so much for taking the time to share your experience with us on Expedia. We are thrilled to hear that you enjoyed your stay with us and that our hotel met your expectations.Your feedback is incredibly valuable to us, as we strive to continuously improve the quality of our services and facilities. We will be sure to share your kind words with our team, as it will serve as a great source of motivation for us to continue providing exceptional service to our guests.Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the near future.Warm regards,