Gefinor Rotana5.0 out of 5.0
Recent guest reviews
Over a period of 8 years, this has been my 3rd time at this hotel, and I'm glad to say that it has been consistently good on all levels. The location is great; minutes walk from the famous Hamra St and the Corniche. The rooms are being renovated (I stayed in one. Darker colours and shades of dark green as opposed to the light wood in the previous design). I stayed in a Club Room on the 12th floor (sea view), and although I've stayed in a bigger one before, it was adequate and had one of the best nights of sleep in any hotel worldwide. The amenities in the room were fit for a 5-star hotel and really useful. If I were to criticise the room, I would mention that the lights could be stronger and a master electrical switch would be useful; I had to unplug the table lamps one by one because they didn't have switches. The reservation process was very efficient and they even have an online check-in service which is supposed to speed up the service that didn't need speeding up as I did it the traditional way. Staff was friendly and helpful throughout my 3-day stay. The buffet breakfast at the Olive Garden at the Lobby level had enough variety to make it a very good meal, though my scrambled eggs looked more like an omelette I didn't mind. I also ordered the lemon and rosemary chicken from the in-room dining menu and it was delicious and the portion was enormous. One of the snags in the booking process is the airport transfer; it could be more clearly stated that only ONE of the airport routes (either from OR to the airport) is complimentary and free of charge. All in all, I would stay again at this hotel in a heartbeat. They seemed to have cracked the code of pertaining loyal customers by keeping the same high level of consistency throughout the years.
At the moment, there is renovation in the part I stayed. All the staff was nice and smiley, ready to help at any time. My room was spacious with kitchenette, and clean. It requires some renovation to meet the 5 star standard and Rotana standard, and that is already happening. I would expect higher discount while renovation is taking part.
Advantage of good location is been lost by not providing basic services at very high price to the customers. Somehow hotel ambiance gave feeling that only certain type of customers where more welcomed and others were neglected totally!!
An excelent value for money. Excellent service, very clean and comfortable areas, excellent food, very polite personnel, especially at the lobby area. Rooms with a sea view are worthy of the experience.
The location is outstanding, bless street few minutes, Hamra, sea front, and downtown with waking distance, lovely accommodation, good size room, good facilities, I liked the swimming pool, gym, and the restaurant, the staff were very efficient, professional and friendly at the same time.
Excellent. Very helpful and welcoming staff. Delicious breakfast and lovely room. Clean, quite and beautiful view. I recommend this hotel withfull responsibility. Every thing about this hotel was great.
I love ROTANA hotels in general I spent one night in Gefinor ROTANA hotel in Beirut unfortunately this hotel wasn’t at ROTANA STANDARD , it needs renovation and huge update. I was really disappointed.
No hot water in the room, even after reporting daily, problem remained unsolved. bad experience. Staff promised to follow up, but this did not solve the problem. Overall, I had the feeling that I was not taken seriously.
The reason why I keep coming to the property is the great hospitality I am offered, Hussein from front office is great, professional employee always keeping a smile on his face, also, Louayi from concierge is always of great help
It was lovely and nice stay in Rotana. Place location is nice, , hotel is clean, breakfast was good. Coming back to Lebanon for sure would love to stay in Rotana again. Thanks for all the services and for all the team.
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
American University of Beirut Medical Center is within a 5-minute walk of Gefinor Rotana while other popular sites like American University of Beirut are within a 15-minute stroll. This 5-star hotel has 161 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi. It's in central Beirut and also close to Zaitunay Bay and Beirut International Exhibition & Leisure Center.
This hotel serves as home to a lobby lounge, along with a buffet restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
The 161 rooms are soundproofed and have an array of amenities, including minibars, electric kettles, and free newspapers. Guests can expect free WiFi and flat-screen TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include free bottled water, safes, and phones.
At Gefinor Rotana, guests enjoy a full-service spa, an outdoor pool, and a fitness center. Valet parking is USD 13 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for USD 50 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 601 reviews