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Chateau Big White

3.5 star property
Family-friendly slopeside fun with downhill skiing

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Photo gallery for Chateau Big White

Ski hill
Outdoor spa tub
Reception
Loft, Kitchenette | Living area | 39-inch flat-screen TV with cable channels, TV, fireplace
Loft, Kitchenette | 1 bedroom, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Kitchen
  • Hot Tub
  • Laundry

Explore the area

Map
5335 Big White Road, Big White Ski Resort, Beaverdell, BC
  • Big White Ski Resort
    ‪1 min walk‬
  • Ridge Rocket Express
    ‪13 min walk‬
  • Big White Mountain
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪69 min drive‬

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Room options

View all photos for Loft, Kitchenette

Loft, Kitchenette | 1 bedroom, free WiFi, bed sheets

Loft, Kitchenette

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Beaverdell

Chateau Big White places you next to Big White Ski Resort and within a 10-minute walk of Bullet Express. This 3.5-star hotel has 37 rooms and welcomes guests with a restaurant, ski-in/ski-out access, and free in-room WiFi.

What's nearby

  • Big White Ski Resort - 1 min walk - 0.0 miles
  • Bullet Express - 7 min walk - 0.4 miles
  • Ridge Rocket Express - 13 min walk - 0.7 miles
  • Snow Ghost Express - 13 min walk - 0.7 miles
  • Telus Park Chair Ski Lift - 16 min walk - 0.9 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 58 min drive

Restaurants

  • ‪Globe Cafe & Tapas Bar - ‬2 min walk
  • ‪The Bullwheel - ‬8 min walk
  • ‪Snowshoe Sam's Pub - ‬2 min walk
  • ‪The Woods - ‬8 min walk
  • ‪Black Diamond Bar & Grill - ‬1 min walk

About this property

Chateau Big White

Family-friendly slopeside fun with downhill skiing
Ski-in/ski-out access, free WiFi in public areas, and a hot tub are featured at Chateau Big White. A stay here includes free parking. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Other amenities at this ski hotel include a meeting room, laundry facilities, and an ATM.
39-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Kitchenettes, fireplaces, and sitting areas are other standard amenities.
Recreational amenities at the hotel include ski-in/ski-out access and a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Black Diamond Bar & Grill

Things to do

  • Cross-country skiing
  • Downhill skiing
  • Hot tub
  • Ice skating
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Spa

  • Massage

Accessibility

  • Elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Fireplace
  • Heating
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: CAD 246 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping fee: CAD 81.6 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 4:00 PM—-10:00 AM
  • Check-out: 10 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Chateau Big White Hotel
Chateau Big White
Chateau Big White Hotel
Chateau Big White Beaverdell
Chateau Big White Hotel Beaverdell

Frequently asked questions

What's there to see close to Chateau Big White?

This hotel in Beaverdell is within a 10-minute walk of Big White Ski Resort and Bullet Express. You'll also find Telus Park Chair Ski Lift and Black Forest Express less than a mile away.

Will I be able to park at Chateau Big White?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Chateau Big White?

Spa services at the hotel include massages.

Does Chateau Big White have a casino at the property?

No, Chateau Big White doesn't have a casino.

Will I find an indoor pool at Chateau Big White?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

Is Chateau Big White a good place to stay for couples?

There are many amenities for couples at this hotel, including a fireplace as well as a bar and a restaurant.

Does Chateau Big White have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Chateau Big White feature a restaurant that includes a breakfast menu?

No, Chateau Big White doesn't have a restaurant that serves breakfast.

Does Chateau Big White allow pets to stay free of charge?

No, pets aren't allowed at Chateau Big White though service animals are welcome.

Are there connecting rooms at Chateau Big White?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Chateau Big White?

The closest major airport to Chateau Big White is Kelowna Intl. Airport (YLW), which is about 25.7 mi away.

Are there rooms with balconies that I can book at Chateau Big White?

No, at Chateau Big White, there aren't any guestrooms that list a balcony.

Chateau Big White Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 7 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
*** WARNING *** They will place an up-front charge for potential damages on your credit card and it will take days for it to be zeroed out. I will not be returning as long as this customer unfriendly policy remains in place. The property is dated throughout. I would definitely not call it a "Chateau", more like a lodge. The bedroom in our loft had an old CRT TV in the room, only the living room had a flat screen. The hot tub was not hot enough, it was not much better than "warm." The bar/restaurant was great, but could benefit from a broader selection of Okanagan wines. All of the people were friendly, but could not make up for the poor initial impression with the extra charge and the dated facility.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was closing on Monda April 22 and hot tub was already “out of order” on Sunday night, despite we fully paid 3 nights, we could not use hot tub after long day on slopes.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Good ski in ski out location.

We have had an excellent stay at this hotel before; it is an amazing location. However, it can be loud at times due to its proximity to restaurants. The main reason we rated this low was cleanliness was slightly under par, but mostly the bed was very worn and uncomfortable and the bedding was very minimal. The sheet had a hole in it and the 'comforter' barely covered the bed so that with two people in the bed there was hardly an coverage. We would stay here again though, maybe bring our own bedding just in case.
Stayed 3 nights in Mar 2018

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cabin feel and right in village

Loved location and room, only exception is firm bed and was in between to very noisy families that were together. Should have put them together. Restaurant was excellent.

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, recomended

Comfortable hotel/condos with friendly and helpful staff. Nice hot tub too which we never found too crowded. Great location right next to the slopes - not quite a ski-in though as it's up a small hill.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near the central mall, grocery store, restaurants, etc. Room was clean, staff were helpful. We did experience problems with the wifi and TV for a couple of days, but that was probably a good thing for the kids anyway. I would recommend this place to others.

8/10 Good

Pam , Cambridge On

Liked: Staff & service, property conditions & facilities, room comfort

Perfect location

Château Big White is in the perfect location to ski Big White. it is in the heart of the village close to restaurants and shops. Ski in and ski out from the hotel. Our room had a kitchenette, loft with queen size bed, two TV s and pull out couch. It was perfect for our family.

8/10 Good

RR, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff, very well located

We stayed here for 4 nights recently in a loft suite, and were quite happy with our choice of hotel. The location is great- right in the village, close to the grocery store and restaurants. The room was a decent size, with a separate loft bedroom for my husband and myself, and my teenage son was sleeping on the foldout sofa bed in the living area- enough room for the three of us. The kitchen was reasonably well stocked- my one gripe is that there was no oven. Had I known that before leaving home, I would have packed slightly different food to take with us. We did very much appreciate the extra empty drawers in the kitchen, living area and bedroom as it meant we could store our bits and pieces away, instead of leaving it all in bags and having to rummage around every time we needed something. The staff were all wonderfully friendly and super helpful with whatever query we had. Our biggest issue with this hotel would be the ski/board storage area. It was tiny and cramped- and there was not enough room for all the snowboards as unfortunately skiiers had locked their skis in most of the board bays. My husband's board suffered 3 large chunks taken out of the edges on 2 separate nights of storage from negligence of others when putting their boards away, no doubt because of the cramped conditions. The hotel did however thoughtfully provide locks for locking up our gear, which was great.

10/10 Excellent

KERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big White Chateau

Great location, nice friendly staff & nice room with lovely fire & a fridge to stock up on goods

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Central to village and affordable

The bed was not comfortable at all, we had a room with a loft which was great. It was extremely hot at night in the room, there was a ceiling fan but is was soo noisy it would wake us up at night. Also one of the element on the hot plate didn't work. The staff was really friendly and care about the guest.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nucks Fan, Coquitlam

Liked: Cleanliness, staff & service

Great family day stay.

Was worried about the proximity to the elevator and the ski locker (room 208), but it ended up being fine. Loft suite was nice and ample in six for our family of four, but would be cramped for a family with kids older than 10. Great weekend of skiing.

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort