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Batam 1 Hotel

3.0 star property

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Photo gallery for Batam 1 Hotel

Restaurant
Deluxe Double Room | In-room dining
Lobby
Cafe
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Komp. Sarana Wisata Batamia, Blk. A-B, Nagoya Hill, Batam, Batam, 29432
  • Place, Nagoya Hill Mall
    ‪5 min walk‬
  • Place, Grand Batam Mall
    ‪14 min walk‬
  • Place, BCS Mall
    ‪17 min walk‬
  • Airport, Batam Batu Besar (BTH-Hang Nadim)
    ‪31 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, soundproofing, iron/ironing board, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 170 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Hypo-allergenic bedding, soundproofing, iron/ironing board, free WiFi

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

About the neighborhood

Batam

Within a short walk of Nagoya Hill Mall, Batam 1 Hotel is within a mile (2 km) of Grand Batam Mall. This 66-room, 3-star hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Nagoya Hill Mall - 5 min walk - 0.3 miles
  • Grand Batam Mall - 14 min walk - 0.7 miles
  • BCS Mall - 17 min walk - 0.9 miles
  • Harbour Bay Ferry Terminal - 4 min drive - 1.4 miles
  • Batam Centre Ferry Terminal - 16 min drive - 9.0 miles

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 26 min drive

Restaurants

  • ‪Warung Guling Pak Made - ‬3 min walk
  • ‪Yong Kee Istimewa Soup Seafood - ‬3 min walk
  • ‪Kedai Kopi Instar - ‬2 min walk
  • ‪Rezeki Vegetarian - ‬2 min walk
  • ‪Angkringan Nagoya Hill - ‬2 min walk

About this property

Batam 1 Hotel

Guests of Batam 1 Hotel enjoy features like a full-service spa, free WiFi in public areas, and coffee in a common area. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this spa hotel include express check-in and an ATM.
42-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include electric kettles, phones, and free tea bags/instant coffee. Change of towels is available on request.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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7.2 out of 10, Good, 55 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • Full-service spa
  • Shopping mall

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Turndown service

Business services

  • 4 meeting rooms
  • Coworking space

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 19 and up, and test must have been administered no more than 24 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: IDR 250000 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking in is easy with express services.
Property Registration Number 71658310

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a negative COVID-19 test result.
  • The negative COVID-19 test result requirement applies to all guests aged 19 and up, and the test must have been administered no more than 24 hours prior to check-in.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Batam 1 Hotel Hotel
Batam 1 Hotel Batam
Batam 1 Hotel Hotel Batam

Frequently asked questions

What's there to see close to Batam 1 Hotel?

This hotel is located in Batam, a short 8-minute walk from Nagoya Hill Mall and also 19 minutes on foot from Grand Batam Mall. You'll also find Batam Centre Ferry Terminal and BCS Mall within a short drive.

Will I be able to park at Batam 1 Hotel?

No, there isn't parking available at the hotel.

Is there a spa available at Batam 1 Hotel?

There is a full-service spa available for guests to enjoy and services include hot stone massages, reflexology, and aromatherapy.

Does Batam 1 Hotel feature a casino?

No, Batam 1 Hotel doesn't have a casino.

Will I find an indoor pool at Batam 1 Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Batam 1 Hotel?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and couples/private dining.

Are there hot tubs at Batam 1 Hotel?

No, there isn't a spa tub at this hotel.

Does Batam 1 Hotel have a restaurant that serves breakfast?

Yes, Batam 1 Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Batam 1 Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at Batam 1 Hotel.

Are there connecting rooms at Batam 1 Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Batam 1 Hotel?

The closest major airport to Batam 1 Hotel is Batam Batu Besar (BTH-Hang Nadim), which is 11.5 mi away (26 minutes by car). Another top airport is Singapore Changi Airport (SIN), which is around 14.6 mi away.

Can I book a room with a balcony at Batam 1 Hotel?

No, there aren't any guestrooms at Batam 1 Hotel that offer a balcony.

Batam 1 Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 23 reviews
Rating 8 - Good. 10 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kum Chee

Traveled with group
Liked: Cleanliness, staff & service, amenities
Decent room at the price point.
Stayed 2 nights in Dec 2025

10/10 Excellent

Wiriyanto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nil
Stayed 2 nights in Nov 2025

8/10 Good

Razvan Andrei

Stayed 2 nights in Jul 2025

10/10 Excellent

Garrett

Stayed 1 night in Feb 2025

8/10 Good

Yeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in is smooth. Staff are fluent in English which makes the whole communication very clear. The room is clean and tidy. Toilet is clean too. The only problem is the basin is a bit too small.
Stayed 1 night in Dec 2024

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Wan Cheng

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Room without Safe; Fridge; Wardrobe But for such $, we can’t expect much. At least hotel room are clean, the staff are helpful, walking distance to shopping, eateries, massage, karaoke. What more to expect?!?!
Stayed 2 nights in Jun 2024

10/10 Excellent

Naoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pressure for hot shower, facilities are enough with the reasonable rate. Walking distance from the major touristic places in Nagoya.
Stayed 2 nights in May 2024

8/10 Good

Chia Ching

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and amenities are thoughtful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jackson

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024

8/10 Good

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2024

8/10 Good

Kok Leong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

TSAN SHAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Near to Nagoya Food Centre but not too near to malls
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for budget travellers

Hotel staff were really great and went out of their way to provide good service. Overall for the price, i would stay here again if i want to shop at Nagoya. Went for massage and also restaurant/bar at hotel and both were very satisfactory. However, bed is a little hard and can feel the spring. The window overlooks a small river/drain which smelled like the sewer but luckily we didn't smell anything in the room, only at the rooftop bar.
Stayed 2 nights in Jun 2023

8/10 Good

Thomas

Traveled with group, Business traveler
Liked: Cleanliness, staff & service

Overall okay lah!

Overall it's comfortable, nice staying, and the front desk is friendly too. But the breakfast has not many choices, only A, B, and C 3 types for choosing, besides maybe due to cost saving, the air-con is not turned on in full at the lunching area, feeling quite hot these days.
Stayed 2 nights in May 2023

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing and it’s value for money.There is no breakfast buffet as the occupancy rate is not of desired standard, which is understandable.It’s only a 5 min short to nagoya hill shopping so it’s still considered accessible
Stayed 1 night in Apr 2023

8/10 Good

Ram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel

10/10 Excellent

Hassan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff excellent customer service. The restaurant good food and service. The location nearby to everywhere.
Stayed 2 nights in Oct 2022

8/10 Good

Ravindran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far no comment. Every things is fine
Stayed 1 night in Aug 2022

10/10 Excellent

ABDUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Semuanya sesuai dgn rating nya
Stayed 1 night in Jun 2025

4/10 Poor

ryoji

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023