8/10 Good
Verified traveler
Traveled with family
Aug 16, 2025
Liked: Cleanliness, staff & service
Nice location, needs a little updating
We booked a family room (2 adults and 2 teens) which turned out to be on the top floor (heated all day by the sun) and super hot (>90 F when we arrived in the early evening). There is no AC, just a small fan and a room cooler that uses water (and ice upon request). The staff were very responsive to our concern about the heat and did their best to cool the room while we went out to dinner. Unfortunately it was still intolerably hot upon our return and they promptly changed us to two separate rooms in a different part of the hotel that seemed to stay a bit cooler than the top floor. Of note, they may be in the process of renovating rooms because one of our rooms was more modern while the other was a bit dated and worn. The beds were comfortable and the rooms were clean. The more updated room had a couple minor issues (bathroom door would not latch/shut and the shower head was very awkwardly positioned in a narrow corner of the shower), but overall we enjoyed our stay. The location was nice, being in a quiet spot but just a few minutes walk from the bustling downtown area of Bastogne.
Verified traveler
Stayed 2 nights in Aug 2025