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Recent guest reviews

Nice location with good access to many restaurants. Walking distance to restaurants, beach, grocery store. We liked having the kitchenette. Place could use a bit of a facelift as it starting to look old. Pools were always clean and nice. Staff capable and friendly. Good value.

Only the staff were pleasant and friendly. The property is run down and not well kept.

For me the hotel was more than adequate, but it is fairly basic. The rooms have a refrigerator and microwave but the cable TV is limited. The grounds are nice and the beach is well kept. For the price it is a jewel.

The location of this hotel is great and the room rate was very reasonable- walking distance to beaches, restaurants, supermarket and other activities. The rooms are okay but overall the hotel could do with a little renovation to get the grounds, rooms and buildings up to the standard of the area.

Room was very dated. Sliding doors did not open. Bed was very soft and should be replaced.

Location is very good. Walking distance to 5 star Marriott hotel. Well stocked grocery store located next building. A few restaurants within walking distance. The two pools are good. Building exterior maintenance has not been kept up however room was in good shape and clean. Property is on the Atlantic Ocean but the very limited beach is not kept. Trash on beach and at high tide you can not walk on the beach. No place to sit on the beach. There was a posting about limiting water from 9:00 pm till 6:00 am due to a shortage. However this was lifted and not in force while we were there between Christmas and New Years. We were on the island to deliver our daughter to Ross University Vet School. Vacation was a secondary purpose. For the money, this hotel was a good choice for our purpose.

Bad! Bad hygiene and bad smell at the outside of the hotel.

Rooms were clean. Not enough pillows. Pool needs maintenance. No gym. No shampoo. Personal was good and pleased to have us at their hotel. It was OK for the money?

If your looking for a clean comfortable stay this hotel should be one of your options. Central location close by a convenient store and places to eat. Hotel doesn't offer much amenities, but I spent most of my time around the island. Walking distance to a strip of local restaurants and live music at night. Beach on the strip is no good for swimming. I would stay there again or even recommend a friendl

This was great value for the money. Very comfortable room with an attached TV area with a small frig - great to keep my bottled water & sodas nice & cold when I got back from the beach. I also loved the convience of the small convince store just outside the hotel. It was a great place to buy cold drinks, snacks, or any other necessities. Just 5 minutes from some of The Strip's best food & chill spots.

I must say that for the price, overall the room was very nice. No major complaints. Great location and close proximity to eating establishments. Spacious room, clean, comfortable bed and a nice patio. The hotel can do with a little upgrading though. I would definitely stay again.

Conveniently located and easy walking distance to the strip (main place where beach bars/restaurants/nightlife are). Room is clean and sufficient for stay. Next door to small grocery store and coffee house. I used to live in st kitts so I know all places to stay. This is a basic hotel with everything you need. If u want posh interior then u go to Marriott. But you want good value with a nice place to sleep at night sugar bay is perfect

Great staff - so nice and helpful; location is just minutes away walking distance from shops; would most definitely stay here again upon my return to the island

The hotel was ok. but there were too many mosquitos on the first day, also moswuitos in the room. that was bad impression. we could not swim in peace because of mosquitos. the beach was not very clean. i found clean beach on other hotel. the pool was not very clean either. on weekend i was there, there were a lot of noise until 2am or 4 am. i did called front desk but nothing was done.

laid back Carib style hotel. personnel kind and helpful. some ammenities missing.(like ice) but if you like privacy No crowds a great pool and a central location this is your place.

very nice place will vist again, great for the money and staff very helpful. quite place and nice small store to buy snacks. great place to stay

It was comfortable and had Wi-Fi included in the price (Lobby only, which is NOT air conditioned). No coffee or tea available ANYWHERE in the hotel in the morning. Restaurant only open in the evening/night.

Basseterre Basseterre St. Kitts

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 2 outdoor pools
  • Business center

Sugar Bay Club Suites & Hotel places you within 2 miles (3 km) of popular sights like Frigate Bay Beach and Frigate Bay. This 89-room, 3-star hotel welcomes guests with 2 outdoor pools, 5 restaurants, and free in-room WiFi.


Dining

There are ample dining options with 5 onsite restaurants, including Bombay Blues, which specializes in Indian cuisine. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge. Start each morning with full breakfast, available for a fee from 7 AM to 11:30 AM.


Rooms

Sugar Bay Club Suites & Hotel's 89 rooms are air-conditioned and provide furnished balconies or patios, microwaves, and safes. Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Phones are also available.


Property features

Guests staying at Sugar Bay Club Suites & Hotel enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include conference space, a business center, and a terrace.

Room options

Two Bedroom Cottage

1 Queen Bed | 2 Twin Beds | Sleeps 4

Garden Room

2 Double Beds | 1 King Bed | Sleeps 3

Oceanfront Room

1 King Bed | Sleeps 2

Studio

2 Double Beds | 1 King Bed | Sleeps 3

Guest reviews for Sugar Bay Club Suites & Hotel

Everyone (6) Business (1) Couples (3) Family (3) Other (4)
4
Family

Nice location with good access to many restaurants. Walking distance to restaurants, beach, grocery store. We liked having the kitchenette. Place could use a bit of a facelift as it starting to look old. Pools were always clean and nice. Staff capable and friendly. Good value.

By on Feb 11, 2020

Review comment responded on Feb 17, 2020

We appreciate your detailed feedback on your stay. Our location is very convenient and offers an array of restaurant options within walking distance as you stated. Happy to hear that you were able to enjoy that. Our kitchenettes are also super convenient as we also have the grocery store on property. Thank you again and we are happy to hear that your stay with us was a good one. We look forward to seeing you again.

3
Family with small children

Only the staff were pleasant and friendly. The property is run down and not well kept.

By on Mar 13, 2019

Review comment responded on Mar 19, 2019

Thank you for staying and appreciating our staff pleasant and friendly attitude. Kindly share what precisely you have found that the property need uplift, it would help us to improvise on the same.

4
Everyone

By on Mar 13, 2019

Review comment responded on Apr 1, 2019

Thank you for rating us! Looking forward to seeing you soon.

4

no frills

Everyone

For me the hotel was more than adequate, but it is fairly basic. The rooms have a refrigerator and microwave but the cable TV is limited. The grounds are nice and the beach is well kept. For the price it is a jewel.

By on Jun 25, 2018

Review comment responded on Jul 10, 2018

Thank you for your feedback on your stay with us. Our staff work hard daily to ensure that our guests have an enjoyable stay with us. We are glad to hear that you also enjoyed our pool. As stated in previous review, we are undergoing room upgrades and we look forward to having a new and improved product to offer our guests. We have already completed 24 rooms in 2016 and we receive wonderful feedback from our guests who stay in these rooms. Thank you for choosing the Sugar Bay Club!

3

sugar bay

Everyone

The location of this hotel is great and the room rate was very reasonable- walking distance to beaches, restaurants, supermarket and other activities. The rooms are okay but overall the hotel could do with a little renovation to get the grounds, rooms and buildings up to the standard of the area.

By , from New York NY on Jan 3, 2018

Review comment responded on Jan 11, 2018

Thank you J for your feedback. We do have 24 renovated rooms on property which were completed in January of 2015. We are also renovating another 21 rooms. We do hope that you will stay with us again in the near future and can be able to experience our upgraded rooms which we are very excited about. We are glad to hear that you enjoyed our convenient location and the great restaurants our property has to offer. Do enjoy the remainder of the week.

3

dated

Everyone

Room was very dated. Sliding doors did not open. Bed was very soft and should be replaced.

By on Mar 12, 2017

3

ok hotel for the money

Everyone

Location is very good. Walking distance to 5 star Marriott hotel. Well stocked grocery store located next building. A few restaurants within walking distance. The two pools are good. Building exterior maintenance has not been kept up however room was in good shape and clean. Property is on the Atlantic Ocean but the very limited beach is not kept. Trash on beach and at high tide you can not walk on the beach. No place to sit on the beach. There was a posting about limiting water from 9:00 pm till 6:00 am due to a shortage. However this was lifted and not in force while we were there between Christmas and New Years. We were on the island to deliver our daughter to Ross University Vet School. Vacation was a secondary purpose. For the money, this hotel was a good choice for our purpose.

By , from East Coast USA on Jan 4, 2017

1

terrible hotel!

Everyone

Bad! Bad hygiene and bad smell at the outside of the hotel.

By on Feb 13, 2016

4

beach was not good this time of the year.

Business

Rooms were clean. Not enough pillows. Pool needs maintenance. No gym. No shampoo. Personal was good and pleased to have us at their hotel. It was OK for the money?

By on Jun 14, 2015

3

comfortable stay

Couples

If your looking for a clean comfortable stay this hotel should be one of your options. Central location close by a convenient store and places to eat. Hotel doesn't offer much amenities, but I spent most of my time around the island. Walking distance to a strip of local restaurants and live music at night. Beach on the strip is no good for swimming. I would stay there again or even recommend a friendl

By on Jan 24, 2015

Sugar Bay Club Suites & Hotel

Basseterre, Basseterre, St. Kitts
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