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Recent guest reviews

Great views, large rooms, but lots of steps to room

The grounds and pool were beautiful and well kept.

It was okay- but room wasn't as clean as I would have like

Our room didn't have a hair dryer. We stopped at the front desk twice and called house keeping with in a half hour to get one. Finally one was delivered, which was so old, the plastic was sticky. The bed was SO hard neither of us slept well, or at all. Price was cheap, and the view was nice, but not sure it was worth staying there.

Excellent experience. Very nice and clean facilities.

Food service well below average. Best thing was the room. We had to order dominoes .

Beautiful property. Room was comfortable. Breakfast options are limited and expensive.

Very excellent experience. The view was breathtaking and the staff was very helpful and pleasing. The services at breakfast was good and the room that I stayed was to die for. After checking in, I wanted my stay on the island to be longer just to enjoy the hotel more.

Had to change room because the first room did now have the bathtub advertised. Shortage of towels, weak or no internet. Short staff in restaurant.

Great view, great staff, room was nice; but needs an ice maker on floors so one doesn't have to walk all the way to the restaurant to get ice.

Check in took way tooooo long. I had made a reservation only an hour previously but check in still should not have taken 30 minutes. I was exhausted and standing at reception for that long was killing me. I did receive a nice welcome drink and a cold towel...but still, check in time needs to be quick. Hotel has a nice view over the bay. The room, while small, was clean and the AC was cold. The pool was nice and empty in the morning.

Great customer service!!! I have no complaints. Price was reasonable.

Stayed at OTI as an alternative spot to Frigate Bay. Very much met our expectations as an alternative, but, still work to do at OTI. Had two rooms. One was pretty clean and nice, but, the other had big needs. Staff seemed somewhat inattentive. Not resentful, but, not entirely engaged. Friendly, but, slow to respond. Quite expensive based on what you got.

Arrived late and room was ready, nice touch filling ice bucket in fridge. Lots of steps to restaurant and other areas of hotel, ok unless not physically fit. ac was on when we arrived, many hotels leave off and you have to endure a few hours till room cools down, thank you for the ac. Nice room for price and friendly staff.

My time at Ocean Terrace Inn was etremely pleasant, the staff was very kind and attentive, i really enjoyed my stay. If there was one unpleasant moment, it was the miscommunication about the use of the phone in my room. On Aug 6 i called the front desk to inquire about the cost of local phone calls, i was informed by a staff member that any local phone call would cost me 21 cents per minute. On Aug 12 when it was time to checkout i was told that local phone calls did not include cell phones although they have the same area code and that i was being charged $2. 48 cents per minute, when i expressed my disappointment and tried to split the difference i was not accommodated. It cost me $96.51 which i did not appreciate and for that reason alone i will never book a stay at Ocean Terrace Inn again. Thank you for your concern.

First time in St Kitts for Music Festival. The hotel location were a great advantage as we did not rent a car the first day ; we were at 5' walking distance from Basseterre. Great view from our room but no Wifi coverage (only at the frontdesk). We had a bit of water on the floor due to A/C condensation. Good restaurant nearby for dinner.

I stay for two nights and the room was ok but need some cleaning. No bad for few days.

Quick weekend trip to explore the island and plan a bigger adventure. The OTI has a beautiful location, away from the beach, with commanding views of Basseterre and the harbor. The hotel is dated (older 60's era premium hotel, with 90's decor), but the property was clean, comfortable and very quiet. Not a nightlife hotspot, but a great value for the money. If you want premium, go to the Marriott. The OTI is a great place to come back to at night, sleep quietly and relax. I would definitely recommend it if you want a peaceful and relaxing setting.

great bar at Fisherman's Wharf

Wigley Avenue Basseterre St. Kitts

Hotel highlights

  • Close to Basseterre Cruise Port
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Ocean Terrace Inn is located within a mile (2 km) of Basseterre Cruise Port and The Circus. This 50-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: Fishermans Wharf specializes in Caribbean cuisine, and serves dinner; The Verandah Restaurant offers relaxing ocean views. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant. Full breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 50 rooms feature refrigerators, coffee makers, and ceiling fans. Guests can expect 40-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Safes, phones, and ironing boards are also available.


Property features

Ocean Terrace Inn features an outdoor pool, a children's pool, and a health club. There's free parking, and an airport shuttle (available 24 hours) for USD 44.00 per vehicle roundtrip. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, conference space, and a business center.

Room options

Superior- Hillside/Ocean View Room

1 King Bed | Sleeps 2

Luxury- Poolside/Garden View Room

2 Queen Beds | Sleeps 4

Ocean Terrace Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Terrace Garden Room

1 King Bed | Sleeps 2

Guest reviews for Ocean Terrace Inn

Everyone (10) Couples (4) Business (2) Family (3) Other (3)
4
Partner Couples

Great views, large rooms, but lots of steps to room

By , from Spokane on Feb 21, 2020

Review comment responded on Feb 24, 2020

Dear Guest, Thank you for the review, we appreciate your feedback :) Cheers

5
Friends

The grounds and pool were beautiful and well kept.

By on Jan 12, 2020

Review comment responded on Jan 22, 2020

Dear Guest, Thank you for your feedback we are happy you enjoyed you stay with us!

4
Everyone

By on Jan 9, 2020

Review comment responded on Jan 22, 2020

Dear Guest, Thank you for your feedback we are happy you enjoyed you stay with us!

3
Everyone

It was okay- but room wasn't as clean as I would have like

By on Aug 5, 2019

Review comment responded on Aug 29, 2019

Dear Guest , Thank you for giving us a shot and even more for leaving us this review. We apologize that we were not able to meet your service expectations and do encourage you to return to see the improvements made. We have shared your review with our staff to ensure that our customer service standards are met at all times. Once again, we sincerely apologize and do hope that you give our hotel another chance to exceed your expectations. Cheers!

3
Everyone

Our room didn't have a hair dryer. We stopped at the front desk twice and called house keeping with in a half hour to get one. Finally one was delivered, which was so old, the plastic was sticky. The bed was SO hard neither of us slept well, or at all. Price was cheap, and the view was nice, but not sure it was worth staying there.

By on Jan 17, 2019

Review comment responded on Jan 30, 2019

Dear Guest, We apologize for the inconvenience caused and we are sorry that you were not able to enjoy your stay with us. Our guests really love how comfortable our beds are and we are sorry you did not experience this comfort. Thank you for the feedback which is helpful for us to improve. We do hope that you give us another try. Sincerely, Management

4
Everyone

Excellent experience. Very nice and clean facilities.

By on Aug 30, 2018

2
Everyone

Food service well below average. Best thing was the room. We had to order dominoes .

By on Aug 11, 2018

4
Everyone

Beautiful property. Room was comfortable. Breakfast options are limited and expensive.

By on Jul 6, 2018

Review comment responded on Jul 10, 2018

Dear Guest, Thank you for the review and feedback. We are happy that your stay was enjoyable and we appreciate your honest review on breakfast. We do hope you return soon to see the changes implemented. Best Wishes,

4
Everyone

Very excellent experience. The view was breathtaking and the staff was very helpful and pleasing. The services at breakfast was good and the room that I stayed was to die for. After checking in, I wanted my stay on the island to be longer just to enjoy the hotel more.

By on Jul 6, 2018

Review comment responded on Jul 10, 2018

Dear Guest, We are happy we were able to exceed your service expectations, thank you for staying with us and we hope to see you again soon! Best Wishes,

3
Everyone

Had to change room because the first room did now have the bathtub advertised. Shortage of towels, weak or no internet. Short staff in restaurant.

By on May 21, 2018

Review comment responded on May 21, 2018

Dear Guest, Thank you for the feedback. We apologize that your stay was not as accepting and do humbly apologize. Your feedback will be shared with our staff to ensure it is a learning experience as this is not our standards. We do hope that you can stay with us again in the future. Best Wishes,

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