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Crowne Plaza Basingstoke by IHG

4.0 star property

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Photo gallery for Crowne Plaza Basingstoke by IHG

Exterior
Bar (on property)
Exterior
Bar (on property)
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Old Common Road Black Dam, Basingstoke, England, RG21 3PR
  • Place, Festival Place
    ‪3 min drive‬
  • Place, The Anvil
    ‪4 min drive‬
  • Place, Mill Field Nature Reserves
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room amenity

Standard Room, 1 Double Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Accessible

Room amenity

Standard Room, 2 Twin Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room

Desk, blackout drapes, iron/ironing board, free WiFi

Premium Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed (Lounge Access)

Room amenity

Standard Room, 1 Twin Bed (Lounge Access)

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Basingstoke

Crowne Plaza Basingstoke by IHG is located within a mile (2 km) of Willis Museum and Wote Street Willy. This 141-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Willis Museum - 19 min walk - 1.1 miles
  • Wote Street Willy - 19 min walk - 1.1 miles
  • Festival Place - 3 min drive - 1.1 miles
  • The Anvil - 4 min drive - 1.3 miles
  • Mill Field Nature Reserves - 7 min drive - 3.5 miles

Getting around

  • Basingstoke Station - 8 min drive
  • Heathrow Airport (LHR) - 54 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪Subway - ‬2 min drive
  • ‪Costa Coffee - ‬2 min drive
  • ‪The Angel (Wetherspoon) - ‬19 min walk
  • ‪The Tea Bar - ‬17 min walk

About this property

Crowne Plaza Basingstoke by IHG

Crowne Plaza Basingstoke by IHG offers a 24-hour gym, a sauna, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-in.
32-inch LCD TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free newspapers, and phones are other standard amenities.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 1449 Restaurant

Things to do

  • 24-hour gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 10 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Ballroom
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50.00
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Early check-in fee: GBP 50.00 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basingstoke Hilton
Crowne Plaza Basingstoke Hotel
Hilton Hotel Basingstoke
Basingstoke Hilton International
Hilton Basingstoke Hampshire
Hilton Basingstoke Hotel Basingstoke
Hilton International Basingstoke
Hilton Basingstoke Hotel
Crowne Plaza Basingstoke
Crowne Plaza Basingstoke by IHG Hotel
Crowne Plaza Basingstoke an IHG Hotel
Crowne Plaza Basingstoke by IHG Basingstoke
Crowne Plaza Basingstoke by IHG Hotel Basingstoke

Frequently asked questions

Is a free cancellation option available at Crowne Plaza Basingstoke by IHG?

Crowne Plaza Basingstoke by IHG offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see near Crowne Plaza Basingstoke by IHG?

This hotel is located in Basingstoke, a short 18-minute walk from Willis Museum and also 19 minutes on foot from Wote Street Willy. You'll also find The Anvil and Festival Place within a short drive.

Is parking available on site at Crowne Plaza Basingstoke by IHG?

Yes, self parking is offered for free at the hotel.

Does Crowne Plaza Basingstoke by IHG have a casino on the premises?

No, Crowne Plaza Basingstoke by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Basingstoke by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Crowne Plaza Basingstoke by IHG?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as a restaurant and a bar/lounge.

Are there hot tubs at Crowne Plaza Basingstoke by IHG?

No, but this hotel does have a steam room.

Does Crowne Plaza Basingstoke by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Basingstoke by IHG serves a full breakfast for a surcharge each morning at 1449 Restaurant.

Will Crowne Plaza Basingstoke by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Basingstoke by IHG.

Are there connecting rooms at Crowne Plaza Basingstoke by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Basingstoke by IHG?

The closest major airport to Crowne Plaza Basingstoke by IHG is Farnborough (FAB), which is 18.2 mi away (33 minutes by car). Another top airport is Southampton (SOU), which is around 24.9 mi away.

Are there rooms with balconies that I can book at Crowne Plaza Basingstoke by IHG?

No, there aren't any guestrooms at Crowne Plaza Basingstoke by IHG that offer a balcony.

Crowne Plaza Basingstoke by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 116 out of 241 reviews
Rating 8 - Good. 87 out of 241 reviews
Rating 6 - Okay. 21 out of 241 reviews
Rating 4 - Poor. 13 out of 241 reviews
Rating 2 - Terrible. 4 out of 241 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff responded to some extra needs effectively and respectfully and kindly. Covid restriction were carried through well. Friendly, clean, calm and welcoming.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

chuma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, clean and staff very helpful
Stayed 1 night in Jul 2021
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just an easy pleasant experience
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant stay for business.
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice overall

The hotel has been refurbished to a very high standard and for the standard room I had, complete with all the amenities including safe and mini fridge, i am glad i didnt get an exec room as this was perfectly acceptable. Really liked it here Downsides, the mattress was a little hard for my comfort and i had back ache. Also didnt like the AC heating as it really dried the air out in the room
Stayed 5 nights in Jan 2021
Verified

6/10 Okay

Paul

Disliked: Property conditions & facilities, room comfort

Ok for a night, no more and not again.

Looks old and feels old. There for 2 nights. Breakfast finishing at 9am, heating not working, door wouldn’t lock and the movie service wasn’t working. Bed is hard as well. All in all, not going back.
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coping well with the rules

The staff, coping with all the virus limitations, were always friendly, hard-working and considerate. They couldn’t stop the hotel looking rather bald, and obsessed with hand sanitizer. We wanted the hotel to succeed, which it deserved.
Stayed 4 nights in Oct 2020
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good trip mould around the window however
Stayed 4 nights in Sep 2020
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice one

Check in was straight forward, Very helpful staff, informative good covid measure that work. Standard room was a little on the small size but clean, modern and well equipped.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel. Safe clean friendly comfortablE

Fantastic hotel. Safe, clean, friendly, comfortable.
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ery pleasant stay

These guys have it sorted regarding running a hotel under COVID-19. Really pleasant stay. Thank you
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

TonyLonsdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the executive room we had was very smart. Hope to return soon.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money stay at Basingstoke

Comfortable room and efficient services
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for local amenities. Pleasant staff. Well equipped room.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The room was spacious and well decorated but not very clean. There were lots of hairs in the shower, the bed sheets had various stains and the carpet hadn't been hoovered. There is a main road out the front of the hotel so as our room was on the front it was quite noisy with traffic sounds. The restaurant is very overpriced and food is not good quality or true to description. Restaurant staff were also rude and unfriendly. The breakfast was expensive but very nice and staff were very friendly and helpful. Reception staff also friendly.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveler

Unfortunately they did not have a room for us and we were redirected to another hotel
Stayed 1 night in Dec 2019
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Very nice clean hotel, the only downfall is your breakfast is never hot, only just warm. If it wasn't for this this hotel would be outstanding!!
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The interior has been re-furnished to a high standard
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very helpful staff. Excellent breakfast. Room comfortable
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Matthew

Let down.

I wasn’t impressed. Booked 3 rooms for 7 of us. One room smelled mouldy and there was pubic hair left in the bathroom. We changed rooms. The sofa bed wasn’t ready in one of the rooms. The heating is an oil heater and takes ages to kick in. We had the manager come down to take a look and he had to find out why it didn’t work straight away. Surely he should have known. At £109 a night for each room I expected more. Breakfast was also just not great. I’ve stayed in 18 hotels over the last year priced between £90 and £250 a night. This wasn’t on par with any of them.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel good location if you don’t mind a walk into town
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay breakfast disappointing

Friendly helpful staff, breakfast listed as award winner but most of it is kept warm so the eggs go to rubber and the rest is only warm not hot ! Would be better made to order. Couldn’t fault the food or service in the bar
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Nice room, comfortable bed, good bathroom. GREAT breakfast, loved the pancake machine!
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Elios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Basingstoke

Very nice hotel in Basingstoke. Staff is really nice anthe bed really confortable, one of the few hotels wheui slept well
Stayed 1 night in Sep 2019

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