Hotel is functional for business purposes. Staff was great.
Hotel was under major reconstruction, but I was not made aware of that at time of booking. The floors, walls were unfinished and the noise out front from the work on the concrete was loud. When I arrived, the people at reception were nice, but they forgot to inform about the breakfast being included or where it was located, so ended up missing breakfast until the day I left. I could not get a "to go" cup for a cup of coffee or tea from the waitstaff. No elevator, I had baggage and tough going up stairs, difficult to get to my room. Had problem with the electronic key cards not being able to open the door. Could not open window to get fresh air when the room was stuffy, and the air conditioner was older, so when needed to cool room it was difficult to figure out how to turn it on. I hope that when the renovation is over all these problems will be fixed, but the experience wasn't worth what I paid for it, at this unfortunate time in its choatic state.
Crowne Plaza Basingstoke, an IHG Hotel is located within a mile (2 km) of Willis Museum and Wote Street Willy. This 141-room hotel welcomes guests with a restaurant and conveniences like a 24-hour gym and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with full breakfast, available for a fee from 8 AM to 10 AM.
32-inch LCD TVs come with pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free newspapers, and phones are other standard amenities.
Crowne Plaza Basingstoke, an IHG Hotel offers a 24-hour gym, a sauna, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services and dry cleaning/laundry. Additional amenities include conference space, a business center, and express check-in.
Hotel is functional for business purposes. Staff was great.
Hotel was under major reconstruction, but I was not made aware of that at time of booking. The floors, walls were unfinished and the noise out front from the work on the concrete was loud. When I arrived, the people at reception were nice, but they forgot to inform about the breakfast being included or where it was located, so ended up missing breakfast until the day I left. I could not get a "to go" cup for a cup of coffee or tea from the waitstaff. No elevator, I had baggage and tough going up stairs, difficult to get to my room. Had problem with the electronic key cards not being able to open the door. Could not open window to get fresh air when the room was stuffy, and the air conditioner was older, so when needed to cool room it was difficult to figure out how to turn it on. I hope that when the renovation is over all these problems will be fixed, but the experience wasn't worth what I paid for it, at this unfortunate time in its choatic state.
Dear Orbitz, Thank you for taking the time and sharing your feedback regarding your recent stay with us at Crowne Plaza Basingstoke. I am delighted to see that you have enjoyed your time with us and hope that we will have the pleasure to welcome you back soon. Best wishes, Irina Goetz