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Holiday Inn Basildon by IHG

4.0 star property
Hotel in Basildon with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Holiday Inn Basildon by IHG

Bar (on property)
Meeting facility
Exterior
Standard Room, Multiple Beds | In-room safe, desk, laptop workspace, iron/ironing board
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Parking available
  • 24/7 front desk
  • Bar

Explore the area

View in a map
Cranes Farm Road, Waterfront Walk, Festival Leisure Park, Basildon, England, SS14 3DG
  • Place, Festival Leisure Park
    ‪2 min walk‬
  • Place, Hollywood Bowl Basildon
    ‪3 min walk‬
  • Place, Eastgate Shopping Centre
    ‪3 min drive‬
  • Airport, London (SEN-Southend)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible (Accessible Tub)

Standard Room, 1 Double Bed, Accessible (Accessible Tub) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Accessible Tub)

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(26 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Basildon

Holiday Inn Basildon by IHG places you next to Festival Leisure Park and within a 10-minute walk of Hollywood Bowl Basildon. This 149-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Festival Leisure Park - 2 min walk - 0.1 miles
  • Hollywood Bowl Basildon - 3 min walk - 0.2 miles
  • High Sports - 18 min walk - 1.0 mile
  • Eastgate Shopping Centre - 3 min drive - 1.3 miles
  • Langdon Hills Country Park - 10 min drive - 3.7 miles

Getting around

  • Basildon Station - 4 min drive
  • London (SEN-Southend) - 30 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Wagamama - ‬4 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Cafe - ‬15 min walk

About this property

Holiday Inn Basildon by IHG

Hotel in Basildon with a 24-hour front desk and a restaurant
Guests of Holiday Inn Basildon by IHG enjoy free WiFi in public areas, conference space, and express check-in. Self parking is available for GBP 12 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include express check-out, free newspapers, and a terrace.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers. Coffee makers, safes, and phones are also available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 12 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in bathtub
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basildon Holiday Inn
Holiday Inn Basildon
Holiday Inn Hotel Basildon
Holiday Inn Basildon Essex
Holiday Inn Basildon Hotel Basildon
Holiday Inn Basildon Hotel
Holiday Inn Basildon
Basildon By Ihg Basildon
Holiday Inn Basildon by IHG Hotel
Holiday Inn Basildon an IHG Hotel
Holiday Inn Basildon by IHG Basildon
Holiday Inn Basildon by IHG Hotel Basildon

Frequently asked questions

Are free cancellation options available at Holiday Inn Basildon by IHG?

Holiday Inn Basildon by IHG offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

What is there to do within easy reach of Holiday Inn Basildon by IHG?

This hotel in Basildon is within a 10-minute walk of Festival Leisure Park and Hollywood Bowl Basildon. You'll also find Eastgate Shopping Centre and Langdon Hills Country Park within a short drive.

Is parking available on site at Holiday Inn Basildon by IHG?

Yes, parking is offered for GBP 12 per day. Accessible parking is also available for guests.

Does Holiday Inn Basildon by IHG include a casino on the premises?

No, Holiday Inn Basildon by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Basildon by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Basildon by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a pillow menu and free Internet access as well as a bar.

Are there hot tubs at Holiday Inn Basildon by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Basildon by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Basildon by IHG serves a full breakfast each morning for a surcharge from its restaurant.

Will Holiday Inn Basildon by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Basildon by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Basildon by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Holiday Inn Basildon by IHG?

The closest major airport to Holiday Inn Basildon by IHG is London (SEN-Southend), which is 14.1 mi away (30 minutes by car). Another top airport is London City Airport (LCY), which is located 27.4 mi away (53-minute drive).

Are there rooms with balconies at Holiday Inn Basildon by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Basildon by IHG.

Holiday Inn Basildon by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 307 out of 816 reviews
Rating 8 - Good. 261 out of 816 reviews
Rating 6 - Okay. 144 out of 816 reviews
Rating 4 - Poor. 54 out of 816 reviews
Rating 2 - Terrible. 50 out of 816 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC was good, bed was real comfy.
Stayed 1 night in Jun 2025

2/10 Terrible

Cara

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

DAVID

Liked: Staff & service, room comfort
Arrived by car on a Friday afternoon and found parking was available but the bays were very narrow (Not good). Booking in at reception was very good and the staff could not have been better, very pleasant and helpful. Lift to room was clean and quick and the rooms air-con was very welcome. The room was clean and well presented but some rubbish from a previous occupant was left in the bin. The Wi-fi was slow. The toilet seats are not "Soft Close" which was annoying to be awoken with a loud bang through out the night. The sink would not hold water, it wasted water. To get to the Breakfast Area there are three flights of stairs. The hand rails on both sides were sticky, dirty and made of wood. They would be easier to clean if made of metal. The carpet at the foot of the stairs needs replacing, it has seen better days. Service was good and very helpful. The croissants were unfortunately very stoggy, even when heated. Our last comment is that there was a conference being held on the Saturday which meant that when we returned from a ride out the only place left for us to park was on the far side of the carpark. Carpark should be separated with parking reserved for residents in the nearest bays. These could be colour coded for ease on arrival.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jonathan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was grim, in an area next to a retail park. It is dated and is nowhere near to a 4 star rating. The sink and bath in our room drained at a snail's pace. The staff are lovely and friendly.
Stayed 1 night in Jun 2025

8/10 Good

leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and front desk staff were very helpful. Room was very clean and spacious, Lots of food choices nearby, 1 tip would be not to be in a room facing the food restaurants, We stayed facing this way and over a weekend we had the local youngsters driving the cars at high speed, loud music blasting using the horn and doing wheel spins and donuts until 3am. So avoid staying in a room this side of the hotel. Maybe weekdays are quieter. But the hotel it’s self was great and would stay again,
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

tracy

Traveled with partner
Disliked: Property conditions & facilities
N/A
Stayed 1 night in May 2025

10/10 Excellent

Howard

Stayed 1 night in Jun 2025

10/10 Excellent

Rory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good as usual

Was a good spot. Close to lots of eatery places so options were vast. plenty of parking.
Stayed 6 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Rory

Stayed 2 nights in May 2025

10/10 Excellent

Paul

Stayed 1 night in May 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, room comfort

40th Birthday weekend.

We thoroughly enjoyed our over night stay. Room was exceptionally clean. The bed was enormous and so comfortable. Black out curtains were a bonus. Everything was tip top. Our service by all the staff was top class. Our breakfast was terrific . We had our around 8.15 and it was relatively quiet. There was plenty on offer and all prepared well. A big thank you to all the staff for the outstanding work they do.
Stayed 1 night in May 2025

6/10 Okay

Adrian

Traveled with group
Liked: Cleanliness, staff & service

Basic but OK!

Basic hotel but it was great for our one evening stay. Staff were nice. Not sure if parking is free as we got complimentary due to a technical issue at check in. Breakfast was a standard buffet fayre. Don't expect any vegan options etc, but again OK for us £16. 50 per head.
Stayed 1 night in May 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall, great facilities and staff. Extremely satisfied
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Danial

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Chris

Stayed 2 nights in Mar 2025

10/10 Excellent

G T

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Emma

Liked: Cleanliness, staff & service, property conditions & facilities

Good Hotel but terrible room sound proofing.

The Hotel itself is top notch but it was let down greatly by the lack of sound proofing in the rooms. We were kept awake all night by extremely noisy inconsiderate neighbors. We could hear the TV, talking, turning switches on and off (lots), the swearing and shouting was terrible, they then decided to have a telephone conversation on speaker phone for over an hour, this continued all through the night and was at its worst between 0200hrs to 05.40hrs. It was just too late to contact reception and move as we were only staying 1 night.
Stayed 1 night in Apr 2025

8/10 Good

Stuart

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kathryn

Stayed 1 night in Mar 2025

10/10 Excellent

G

Traveled with family

Good stay

Good quality room all you want for your stay with a quality breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

James

Stayed 4 nights in Mar 2025