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Serena Hotel

3.5 star property

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Photo gallery for Serena Hotel

Family Room | Desk, free WiFi, bed sheets
Standard Room | Desk, free WiFi, bed sheets
Deluxe Double Room | Desk, free WiFi, bed sheets
Suite | Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets

Reviews

5.0 out of 10

Popular amenities

  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Jalan Marjuk No 4 – 6, Kebon Kawung, Bandung, West Java, 40171
  • Place, Jalan Cihampelas
    ‪10 min walk‬
  • Place, Mall 23 Paskal
    ‪11 min walk‬
  • Place, Braga City Walk
    ‪14 min walk‬
  • Airport, Bandung (BDO-Husein Sastranegara Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Twin Room

Desk, free WiFi, bed sheets

Superior Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room

Desk, free WiFi, bed sheets

Deluxe Twin Room

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Desk, free WiFi, bed sheets

Junior Suite

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite

Suite | Desk, free WiFi, bed sheets

Suite

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Desk, free WiFi, bed sheets

Superior Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, free WiFi, bed sheets

Deluxe Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Bandung

Located in Pasirkaliki, Serena Hotel is a leisurely stroll from sights such as Pasar Baru Trade Center and Jalan Cihampelas. This 65-room, 3.5-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a free airport shuttle.

What's nearby

  • Jalan Cihampelas - 10 min walk - 0.5 miles
  • Braga Street - 11 min walk - 0.6 miles
  • Pasar Baru Trade Center - 11 min walk - 0.6 miles
  • Mall 23 Paskal - 11 min walk - 0.6 miles
  • Braga City Walk - 14 min walk - 0.8 miles

Getting around

  • Bandung Railway Station - 2 min walk
  • Bandung (BDO-Husein Sastranegara Intl.) - 8 min drive

Restaurants

  • ‪RM Ampera - ‬2 min walk
  • ‪Burger Bangor - ‬1 min walk
  • ‪Loko Coffee Shop - ‬2 min walk
  • ‪Olly Hai Chicken Rice & Hai Tea - ‬5 min walk
  • ‪Meeting Point Café & Resto - ‬1 min walk

About this property

Serena Hotel

Guests of Serena Hotel enjoy access to free WiFi in public areas, spa services, and a meeting room. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include laundry facilities and a TV in a common area.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries and bathrobes. Coffee makers, phones, and desks are also standard.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Rena Resto

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Serena Hotel Bandung
Serena Bandung
Serena Hotel Hotel
Serena Hotel Bandung
Serena Hotel Hotel Bandung

Frequently asked questions

Are free cancellation options available at Serena Hotel?

Serena Hotel offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What is there to do within easy reach of Serena Hotel?

This hotel is situated in Pasirkaliki within a short 11-minute walk of Pasar Baru Trade Center and also 12 minutes on foot from Jalan Cihampelas. You'll also find Braga Street and Mall 23 Paskal less than a mile away.

Is parking available on site at Serena Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at Serena Hotel?

Spa services at the hotel include massages.

Does Serena Hotel include a casino on the premises?

No, Serena Hotel doesn't have a casino.

Will I find an indoor pool at Serena Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Serena Hotel?

Couples staying at this hotel will appreciate amenities like bathrobes as well as a restaurant and massages.

Does Serena Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Serena Hotel have a restaurant with a breakfast menu?

Yes, Serena Hotel serves breakfast for a surcharge at Rena Resto.

Will Serena Hotel allow pets to stay free of charge?

No, pets aren't allowed at Serena Hotel.

Does Serena Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Serena Hotel?

The closest major airport to Serena Hotel is Bandung (BDO-Husein Sastranegara Intl.), which is 1.9 mi away (8 minutes by car).

Are there rooms with balconies that I can book at Serena Hotel?

No, you won't find guestrooms with balconies at Serena Hotel.

Serena Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 6 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 3 out of 10 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

AB RAZAK

Liked: Cleanliness, property conditions & facilities, room comfort

BAIK

TIADA PETI SEJUK
Verified

8/10 Good

MITSUHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

鉄道旅行に最適です。

鉄道旅行で使いました。バンドン駅から近くとても便利でした。コストパフォーマンスもよかったです。インドネシアの修学旅行と同宿でしたが、みんな楽しそうでしたよ。あまり　新しくないので　バリアフリーではないですが　サービスは　よかったですよ。
Stayed 2 nights in Jul 2018
Verified

2/10 Terrible

Abe 225

Disliked: Property conditions & facilities, room comfort

hotel yang tidak bagus

Keadaan bilik amat teruk Bilik air yang tidak dibersihkan sempurna dan berlumut dicelahan mozek dalam bilik air Keadaan paip air tidak diselanggara dengan sempurna.
Stayed 4 nights in Apr 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Very old hotel no facilities

I will never go back there. Toilet was sucks to the max, sometimes heater is avalable sometime its not No fridge
Stayed 2 nights in Mar 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

A bit old hotel..

Hotel was a bit old.. Water pressure is a problem affecting the water temperature.. At times the water is hot and at times it is cold.. Staff is very friendly..
Stayed 3 nights in Dec 2017
Verified

6/10 Okay

mediawan

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Kurang Bersih

Lokasi hotel prima. Kamar std terdapat di ujung-ujung sehingga tidak dapat koneksi telekomunikasi maupun WiFi hotel. Sprei kasur sedikit kusam. terdapat kecoa di kasur sehingga terkesan menjijikkan.
Verified

6/10 Okay

Rusli

Liked: Room comfort

Dekat pusat keramaian

Hotel di pusat kota dengan harga terjangkau. Tidak terlalu di pinggir jalan raya sehingga tidak bising. Tapi ketika saya bermalam ada acara panggung 17an jadi agak berisik.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would never stay there again.

Room was stinky, dirty and mouldy with lots of mosquitoes. Bathroom was disgusting with mouldy curtains. Building was run down and looked nothing like the photos. We couldn't have 2 keys for the room.
Verified

6/10 Okay

sri bimo adhi

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2019