Arion Swiss-Belhotel Bandung3.5 out of 5.0
Recent guest reviews
Great hotel with big room. Check in and check out was very quick and efficient. Very nice staff with full of smiles and very polite (Bandung's hospitality..) One thing needs improvement is the food temperature, I think it was kinda cold (probably due to some part of restaurant is outdoor scene). Not many attraction around hotel though, about 20 minutes to Cihampelas Walk.
Location superb to airport, CBD, restaurants etc. Room well maintained, big space and comfortable. Room amenities comparable to 5-star. Very good international breakfast choices. Swimming pool roof top mid-size and clean (Stayed October 2015)
I would recommend this hotel. It was very clean, very nice staff, excellent breakfast food choices, walking distance to train station. We also ate dinner in the hotel restaurant one night when we got back late. It was decent. One word of advice: the traffic in Bandung, in and around the city, is horrific. We spent 3-4 days here and weren't able to accomplish half as much as we thought we wanted to do. We hired a private driver for two days. Very affordable and definitely worth it. He also took us to tea fields for a day trip, and stopped in a familiar restaurant for lunch.
I stayed here several times for business trip, since its located near Bandung Station (walking distance). In my last visit, I had bad experience since there was a guest suddenly got into my room when I just relax since the receptionist gave the exact same key card access as my room. It was really unethical (of course) and uncomfortable. I complained to the receptionist and they didnt gave me any good response, so I decided to talked with the manager on duty. They apologized for the inconvenience caused by their human error, upgraded my room into presidential suite, and gave me a basket of fruits. They made sure that I had a great experience after that. I stayed at the same hotel 2 weeks after the accident and apparently the receptionist recognized me, I made sure to the receptionist when I checked in that I wont let any bad accident bother me. All in all, they gave me quick response when I had that accident and located in a strategic place in Bandung.
Located very near the airport and even closer to the train station, while also very close to city centre. Impressive building although showing signs of aging/neglect. Good selection on offer for breakfast but with no effort to keep hot food at the correct temperature. Nice pool area but overlooked by staff. Room was a generous size.
We booked a 3 night stay at Arion Swiss Belhotel on our travel trip through west Java. The first impression of the city was sort of overwhelming because of people and traffic - as in most Asian destinations. We came from Jakarta by train and this is a very easy and cheap way to travel ! The hotel was good price quality vallue . We booked the excursion trip South Bandung via Enoss and had a great day with our guide Usep! Visit of crater, old railway, tofu and bamboo small factories and hot spring. We actually didn't explore the city of Bandung since we travelled afterwards via car-transport to Pangandaran. Approx 7 hour drive to this destination.
Its very good hotel - well located in the city. Warm welcome and great hospitality with their outstanding service such a Ms. Vina. Make sure you ask for city view for the room, litle bit noisy but it wothed.
I came here for a short escape. Hotel is strategically located, especially if you just want to explore Bandung city attraction like Braga or factory outlets. It's an old hotel, but well maintained. We stayed in Business Room (recommended), with clean carpeted floor. They uses wooden furniture so it gives a traditional feeling. No "old carpet smell". Breakfast variation is average yet tasty, especially for traditional foods. Minus things but not important for is: Our room windows face local houses and bus parking yard. Swimming pool is quite small.
We stayed here one night and moved on by train the next day. The station is just around the corner. Rooms are spacy and comfortable. We found some nice restaturants in the area. Breakfast is good and you can sit on the big balcony and watch the traffic. They have a small rooom with a wine collection but we could no find a cold beer here... Parking underneath.
Very good service and facilities with staff are very helpful. Very prompt response and very friendly. Location is convenient and easy to get taxi just in front of the hotel. My family and myself feel safe and secure at all times. However, some of the facilities have seen better days and need some upgrading, maybe can start with the gym.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 429 reviews