Skip to main content
Beginning of main content

Lotus Desaru Beach Resort

3.5 out of 5.0

Recent guest reviews

I had booked a family trip since 8Jan2018 and the booking was confirmed by the resort. Last 2 weeks ago suddenly the resort staff called and informed me that their rooms were overbooked and requested us to change the stay either 1 week earlier or only can stay 1 night(my booking is 3days 2nights). I had rejected their suggestion because not easy for me to gather all 11 adults and 4 children together, what a joke resort could request us to change the travel date in so last minutes??? After that Tuesday(10 April) another call again and want to transfer us to another resort. I asked her send the new resort details via email but until now received nothing until now. The new resort is lousy? dare not to send me? Furthermore I did asked the resort manager to contact also no response at all, NUMBER L resort service level!

There is really nothing wrong with the Beach Resort, is been beautifully maintained, painted and kept tidy. The resort is not a very exclusive resort and don't expect 5 star amenities here, It is what you pay for. Rooms are good, basic fitted out, everything works, My Aircon in the upstairs room did not work, i reported it and withing 1hr was fixed up. Towels in room is very old, clean but thin old and washed out. There is little golf carts that transport you around the area, as the Resort is very large and to walk from Block L at the top of the resort to Main admin/ Pool block is a stretch away. Room Tip, Don't get room in Block L or D, ask for closer to main building like B. beach facilities is good, Jet-ski was running very well and had a good time. Nice and Ice Cold beers at the Tropical bar with a nice breeze from the Ocean, was peaceful and quit, not a lot of children when i was there. Had Crayfish and Prawns, which was the best i had in years, Flame grilled and served hot. Check in and out was smooth. They do control a little in terms of wristbands for pool swimming, Towel cards to get a towel. Overall not bad, not a brilliant awesome stay, but nothing really to fault, The resort is old but is kept up nicely. I will come back again, was worth the price you pay.

Phe place is very cool, only 1 hs away fm singapore and great for a weekedn gateway. The beach is nice, and there are many food options. People is very friendly and helpfull. Many options, speacial for kids.

This is an amazing, complete hotel area. I really enjoyed the pleasant experience of staying at this hotel. I would recommend my family and friends when visiting Malaysia do not forget to stop by at this hotel

poor water theme park.. not worth.. beach most of the time not accessible. swimming pool is good. stay OK.. hot water not available.. food just fair.. need to wait 3pm for check-in..parking OK.. shuttle OK..beach activity not much..gym limit machine..

it's so cool! I love this place!😍 The view the check-in process everything is so smooth. I really like it. Definitely will come again for the next trip. Maybe for the personal trip. Thank you lotus! 😎

What I like the most common is how clean my room was as cc well as how well kept coming the whole resort was. Very clean. Great food, plenty of choices for breakfast buffet and great seafood restaurant (Teratai). All staff are very hospitable and there's always buggy service every 5 minutes as the resort is very huge. The Spa is also very good. I chose the the scrub and massage package and it was totally relaxing. Tho Desaru is a bit far from KL, but it's worth it in terms of value for money.

Please convey to the resort . Lack of staff manning . Staff is unprofessional and rude when talking to guest . During check in, a guy who assist me was nice but not after when I call and pass by the reception. Example : As a guest I’m requsting for late check out understand it’s subject to hotel availability. I’m check in around 9 p.m. that day, staff answered me, late check out only can extend until 1 p.m. and your late check in is not our problem. As a staff did hotel or resort train you to be rude? It was a philipine staff at the front desk. Secondly, also with the same philipine staff, i’m requested to used our incidental deposit to buy extra wristbands and it just RM 10 because we didn’t hold any cash and it was the purpose hotel holding deposit? You can use it if you’re in house, it apply to most of the hotel with hotel facilies (exclude of 1-2 star hotel). I don’t mind if your hotel policy, we can’t utilise it but they is a way to talk. That is call hospitality !!! When we checked in to the room i found hair on the floor and the water heater is very dirty, example if other guest use it without checking ? I need your hotel manager to get back to me and you can reach me by email era_camira19@hotmail.com

Hi to all, i just want to express about my first experience in Colorful Vacation Company Tour. It is well manage, the reception of hotels are nice. My experience about Lotus Dasaru Malaysia Resort is there beaches and spa and it is confirm , you will get a culture shock. It is very unique spa to try out there. And about the beaches it is the best for me in there, that you can enjoy the waves coming to the shore. And also u can enjoy of some rides there like jetskie and sea boarding and many more. It is dirty at the public places but if you are in the chalet beach or hotel it is very nice. I wrote my review on my first time experience so you guys can consider trying out too, for this travel.

so luxury and nice environment and clean place.i will like to in form of my family and friends to invite them to stay here. A big room and suitable for family holiday and also provide oven to heat food. Also thank you for lotus management to provide internet through hand phone.

Lot 1854, Jalan Desaru Bandar Penawar Johor

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Lotus Desaru Beach Resort places you within a 5-minute drive of Desaru Beach and within a 10-minute drive of Fisherman Museum. This 3.5-star resort has 700 rooms and welcomes guests with a restaurant, an outdoor pool, and free self parking. On the beach, the resort is also a short drive from Tanjung Balau Beach and Desaru Fruit Farm.


Dining

Get a bite to eat at the onsite restaurant, or entertain your taste buds with a beverage at the coffee shop/café.


Rooms

The 700 air-conditioned rooms feature kitchenettes with refrigerators and microwaves. Guests can expect WiFi and TVs. Coffee makers and safes are also standard.


Property features

Guests of Lotus Desaru Beach Resort have access to an outdoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. Staff members can help with accommodation requests, and provide tour or ticket assistance. Other amenities at this beach resort include a meeting room, an arcade/game room, and barbecue grills.

Reviews from Trip Advisor

Trip Advisor aggregated rating

46.0% of guests recommend this hotel

Total of 861 reviews