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Novotel Lampung

4.0 out of 5.0

Recent guest reviews

I booked this hotel because my kids curious about stayed at the hotel.. I booked it 1 day only.. When we arrived they served us welcome drink (guava juice).. I forgot our receptionist name that served us.. But, she was so nice.. Even though our payment not settled yet bcoz a lil trouble with the EDC machine, she let us to rest at our room.. My kids love swimming at the pool.. Breakfast lots of variation that U can choose.. A lil bit trouble that annoy me. The room a lil bit smelly, I don't know what smell that is.. My pillow also smelly.. I report it, when the receptionist (the same receptionist that welcomed us) asked us if we have any complain while we stayed (when we're having breakfast).. She told Us if we can change our room if last night we reportit, but I don't think it necessary.. Many thanks for the receptionist for ur hospitality.. My kids very2 love it.. 😍

Based on the experience, all is good,, Facilities, hospitalities, security except the food. Really love the room and swimming pool also all the staffs services. One thing need to be concerned is : really2 need to upgrade the food (most of the menu is plain n the variants is very l

The building itself is nice and rooms are spacious but the service is lousy. I do not know whether it is their poor English or just their attitude that makes simple thing complicated. It took more than an hour to get invoices where the transport cost was properly separated from the room charge. In the room there was not enough toilet paper and despite the request nobody brought additional paper. In the restaurant you had to wait for ages etc.

There is a policy that you can not enter gym without sport shoe, and you have to pay 25,000 IDR if you want to borrow a shoe, this is outrageous!, some hotels are lending shoes, this mean many hotel guests who most likely don't bring shoe will be charged again to enter the "free" gym facility, this is really causing bad guest experiences!!!, in my other stays at other hotel, i have never encountered this problem before.

Nicest hotel in Lampung ... Modern, New n Good location with value price too... Huge lobby , swimming pool n breakfast area with sea view ... we are very happy stayed there.... Very recommended guys ...👌🏽

This is my first ever review on something, I usually don't do this. But, this hotel needs an input that their receptionist and manager didn't do anything. They are on progress to improve the facility, fine! My complain is why you still sell the rooms that very near to the construction, have you realise your customers want to rest without any drilling sound and knocking wall? I tried to talk to receptionist and manager, they just telling me that they start renovation from 9am to 5pm, and that's it? no way out? What a service!

After 6 hour from Jakarta, finally arrived at this fabulous hotel. 5 minutes from metro city center. Nice & friendly staff, I got a room with panjang beach view. Sopecial room with special view. The room was spacious, clean also with the bathroom. The scenery from the lobby & restaurant was very beautiful. Nice swimming pool. Spacious parking area. Delicious & various breakfast menu. Highly recommended for your family

Good service and great room with sea view and love the swimming pool. Variety of breakfast, and great ballroom for training, but AC too cold, hehehe... Staff very helpful and kindness. Please, improved for the wifi.

The best in town. I pass through Bandar Lampung monthly. Need to mention Pak Naswandi, head of housekeeping for the services provided, the front of house staff were pleasant and always helpful and the kitchen was very acceptable for this region. The most accommodating stay. Well done!

Great Hotel to stay. Staying for 2 nights, and my room was facing the Ocean 😍👍 The workshop room was very complete, cozy, and very supported for my workshop topic , and also with the good technology inside the meeting room. Actually, they have some of rooms, and I recommended to you to use this hotel if you have an event. The staff hospitality was also very good.

Jalan Gatot Subroto 136 Bandar Lampung Lampung

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Novotel Lampung is located 2.4 mi (3.9 km) from Lampung Provincial Museum and within a 10-minute drive of Mall Kartini. This 4-star hotel has 220 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi. Lampung University is also within a 20-minute drive.


Dining

This hotel serves as home to a restaurant, which has ocean views, along with a cocktail bar. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, breakfast is available for a fee.


Rooms

All of Novotel Lampung's 220 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can expect to find free WiFi and TVs with cable channels. Other amenities include hair dryers, safes, and phones.


Property features

At Novotel Lampung, guests enjoy an indoor pool, a fitness center, and a sauna. Airport transportation is made easy with an airport shuttle for IDR 259500 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 9 meeting rooms, and conference space.

Room options

Executive Room, 1 King Bed

King 1 | Sleeps 4

Standard Room, 1 King Bed

King 1 | Sleeps 4

Standard Room, 1 King Bed, Ocean View

King 1 | Sleeps 4

Superior Room, 1 King Bed

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 428 reviews