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Novotel Lampung

4.0 out of 5.0

Recent guest reviews

As a accor member I Must to say glad to stay in this hotel, we had an amazing stay here with my family. No complains on the cleanliness of the hotel rooms. Overall, the most praiseworthy thing about the hotel, is its hospitality from the hotel staff as they have never failed to greet us warmly and looking after our wellbeing. Definitely will be staying here again if we visit lampung and recommending this hotel to our friends & family

I went to Lampung for my business trip, unfortunately the hotel was under renovation at that time, I hadn’t noticed this before my booking. But for me it's not a big deal! The hotel building is just a beautiful with modern touch, when I entered the lobby and checking in the receptionist was very kind and offered me a cold welcome drink, that was just a perfect time when the outside temperature was more than 30 degrees!! The room was fantastic, luckily I got a corner side, with beautiful ocean view. I would like to say thank you for your wonderful hospitality. It's great that some of the staff like leni acknowledge me during my stay, she is always offered a help without being asked and also others staff that I can't remember the names. Great job guys.... congratulations for having such a wonderful team at your property . Thank you

We stayed 4 nights in Novotel Lampung during our christmas vacation in Indonesia. It was a quiet place and located outside the central city of Bandar Lampung. The room itself was spacious with seaview. The bed was very comfortable. The breakfast was average, nothing special. The staff were friendly and so helpful. The facilities such fitness centre were good, pool was nice.

Never regret to stay at this Hotel.. The staff are polite & friendly..value for money.. The location is so strategic, you can see the beautiful ocean view from the lobby area, maybe this is just an ordinary hotel, but for me it was a good choice in Bandar Lampung City , when I asking the receptionist staff about the beautiful places in Lampung, they are very detail to telling me where should I go....well i have to say never doubt to stay in Novotel Lampung!

we stayed at Novotel Lampung during weekend. It just a perfect location to stay outside the city the room is clean. the staff were very kind and helpful. the breakfast was good and plenty of choices. If you want to stay in Bandar Lampung, Novotel is highly recommended and best place to be..

they have the best breakfast. i wish i could try all the dessert but i was so full. great f&b service. great hospitality. everything is great. i also love the ocean view from my room. and thankyou for brought my grandmother sajaddah.

Thanks to the top quality service of novotel lampung, our visit in Bandar Lampung was very pleasant. The staff was very friendly and helpful.. Nothing was too much to ask.. The room was always being clean as it suppose to be... Everybody greet us warmly and smiling... When we ask questions related to where to go and what to do.. The guest relation officer was more than knowledgeable to guide us. Special thanks to Lenny for showing us where to taste the famous lampung durian at its best! Novotel lampung certainly exceeds my expectations for a 4 stars hotel.. To me you deserve 5 stars with excellent service!

The hotel design was very nice. However I found the room corridor a bit too dark. I booked superior room and the room area was more than enough. The breakfast taste and meals options is adequate for 4 star hotel.

Novotel lampung has a good location outside the city center, so you can't never hear the crowd of the Bandar Lampung city, We arrived arround 11.30 in the morning and the receptionist was triying their best so we can enter our room as soon as possible, I'm very impressed with their services and friendliness of the hotel staff. The room was comfortable with beautiful ocean view, The food selections were plenty and very great. I would like to say thanks to ms. Lenny that always greats and acknowledge me during my breakfast every morning , and of course all the front desk staff, restaurant and everyone who make my stay unforgetable. THANK YOU!! will be back soon!

It wasn't the first time I visited this hotel, but this time I have to say, from the beginning I entered I was greeted and the employees were very polite and always smiling. The check-in process was in a professional mannered even it was really busy at the front desk.. In the morning breakfast was very good, as far as I stay it is quite suitable on the tongue and many variations, the restaurant is also comfortable with beautiful ocean view. unfortunately when we have some questions about the hotel facilities the staff were very helpful. They have a good facilities and you can enjoy a good live music in the lounge bar.. so far we are very satisfied with the service of this hotel. Hopefully we will come back very soon to Lampung and of course staying at this hotel!!

Jalan Gatot Subroto 136 Bandar Lampung Lampung

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

Novotel Lampung is located 2.4 mi (3.9 km) from Lampung Provincial Museum and within a 10-minute drive of Mall Kartini. This 4-star hotel has 220 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi. Lampung University is also within a 20-minute drive.


This hotel serves as home to a restaurant, which has ocean views, along with a cocktail bar. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, breakfast is available for a fee.


All of Novotel Lampung's 220 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can expect to find free WiFi and TVs with cable channels. Other amenities include hair dryers, safes, and phones.

Property features

At Novotel Lampung, guests enjoy an indoor pool, a fitness center, and a sauna. Airport transportation is made easy with an airport shuttle for IDR 259500 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 9 meeting rooms, and conference space.

Reviews from Trip Advisor

Trip Advisor aggregated rating

80.0% of guests recommend this hotel

Total of 536 reviews