Banan Vacation Packages

Excelente

Front Desk Staff was GREAT! We ate outside one night and the FOOD was DEEEE-LISH-US!!!! The only two dislikes were the bed was extremely hard. Was not comfortable...and...being on Ocean Dr, the music played until about 1am(ish). All we heard was the Bass. So if you are an early "bedder", you may not want to stsy as any hotel on Ocean Drive. But overall, the Pelican was nice! (PS: the food was really good!!)

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

My experience was OK . I don’t think I will stay there again. First, I don’t recommend using the kiosk check-in unless you have experience doing this. It didn’t give me a price of what it was charging me. Just wanted me to put my card in. And never gave me a receipt. In addition to that there is a hidden $52 resort fee. The reason I chose the Rio is because the pool area looked beautiful and I was excited to spend a lot of time there. Unfortunately, check-in is at four checkout is 11 and the pool is only opened from 10 to 5. That literally gives you next to no time at the pool. Ordering food was not a good experience from the food court. You have to order through a kiosk and there’s no way to give details at certain restaurants. For example, not wanting salsa on your burrito or something similar. Not only that, but I got through the whole entire ordering process just to find out what I wanted was no longer available so we had to start from scratch. I ended up just being super frustrated with it and leaving without food. The room was very nice very clean. I loved the suite with the couch and the views of the strip were amazing, but beware not to even lift a water bottle or a candy jar off of the tray. You will be charged $75 if anything is lifted off of that Tre for more than 30 seconds. There’s not even a big sign that says that there’s a tiny sign with very fine print you have to read.