Hotels in Ban Sang

"Well I reserved a swim up room with a bath tub, on arrival we were told we were up graded to a suite( which we didn’t want) It was a huge room king bed in bedroom, 2 twins and an sleeper twin, oh on the second floor and no tub, after much complaining ( the local staff was wonderful) a regional manager said there was nothing she could do , she offered us two complimentary drinks that night, but when we called all that was authorized was 2 beers, we do not drink beer, get to the room, refrigerator doesn’t work, we ask for it to be fixed they brought a bigger one that had to sit on the floor because it didn’t fit in the whole, beautiful mold whole in ceiling above bed covered with duct tape, and the ant problem was a whole different thing. The next day they moved us to another room same as the one we were in and didn’t want, similar condition, not as bad but the furthest room from lobby and bar. Breakfast, hope you like chicken because every warm item on buffet was chicken, I am allergy to chicken, so it was toast and cold cereals for me. We were kept up till 0130 the first night do to barking and fighting dogs, but then the load rain drowned that all out ! No efforts made by regional manager, and I quote,” go ahead and complain to booking company “"

"The only issue we had was an overly hard mattress. "

"I've been to 29 countries so far and I've travelled to many cities here in Thailand where I now live and I honestly can't believe that this is one of the best hotels I've ever been to. It took me by surprise. The room was very clean. Spotless. I'm a clean freak who will look for a hair all over the room and I couldn't find one. They have all the little things for the bathroom like the shampoo, the soap, the toothbrush, toothpaste, even a comb! Plus, two robes and two nice sleepers. The shower and bathroom are clean!! The bed has controls for all lights in the room. The staff is friendly. They have a cute little backyard outside and a nice café that is open until midnight and a cute little lobby that is adorable and clean. Free water in the fridge too, plus a safe if you need it ( not sure why you would in Thailand ). And all of this at like 1/10 of what you'd pay for the same type of a hotel in America or Europe! I will absolutely be back!!"