Good price for the quality provided.
Staff were absolutely awesome. Jasmine and Donovan were extremely courteous, friendly, and helpful. I needed to extend my stay but had booked through a third party provider. I was able to book the extra day directly through the hotel website at the same rate I would've received that day from the third party site and then they made the check-out/check back in process seemless. Great job especially during such a tough time with the pandemic restrictions that hinder hotel services.
Found a cockroach in the bathroom
The room was huge and very clean. Bathroom was nice. TV was modern and had options to use my movie apps. Sheets was great quality
It took me forever to get to Baltimore it really made me not want to continue my trip. But once I got to the hotel in the front desk woman greeted me I felt so much better. She upgraded me to a sweet which is considerably more money than the room I was paying for. Downside was there was no heat at all it was freezing cold in the room. There was Ice only on one floor but there was a microwave on every floor. The View was not the greatest you can see people on the street pretty clearly we were only on the fourth floor. But overall it was a beautiful place and I would definitely stay here again. I've been a lot of places but I was floored and Amazed by the room
Everything was great. It’s in a good location from a lot of restaurants. It’s in walking distance also.
Service is okay. Room cleanliness wasn’t that great. Coffee machine didn’t work.
We were there during COVID, but the hotel was clean and staff was availble for questions and wore masks.
Firstly, I would like to thank them for accommodating my early check in. The room was very spacious and clean. I was however very disappointed in the lack of certain necessities. There was only ONE set of bath towels/washcloth in the bathroom. When I called downstairs to request for another set, I was rudely greeted by a receptionist who told me that I had to come downstairs to get it myself!
Sheets were stained, I requested new ones from concierge and was told rudely they didn’t know where they were and hung up. The cleanliness is poor. I highly recommend NOT staying here. Bathroom was in poor condition also. STAY ELSEWHERE !!!!!
Terrible. So disappointed. Upon check in we when we needed towels to come to the desk. We needed to remove our own trash. Crazy. I picked this place following Orbitz rating system which is obviously off this is a 1 star hotel
The actual room bathroom i waited over five hours for was completely dirty. We couldn’t even shower during our stay the suite wasn’t ready I returned to the property twice and received a hot room 75degrees file a complaint with front desk they informed me to wait until the next morning.
The vallet parking was not operating when we arrived and we had to pay for parking in a parking garage a couple of blocks away from the hotel. Restaurant on site were both closed.
Great place to stay very clean and great location
Great location. Within walking distance to many attractions.
Located in Downtown Baltimore, Delta Hotels by Marriott Baltimore Inner Harbor is within a 5-minute walk of Baltimore Convention Center and within 15 minutes of other popular attractions like National Aquarium in Baltimore. This 3.5-star hotel has 150 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
Guests can expect to find free WiFi and 50-inch Smart TVs with satellite channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include coffee makers, phones, and ironing boards.
Guests of Delta Hotels by Marriott Baltimore Inner Harbor enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 40 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, express check-out, and free newspapers.
Good price for the quality provided.
Staff were absolutely awesome. Jasmine and Donovan were extremely courteous, friendly, and helpful. I needed to extend my stay but had booked through a third party provider. I was able to book the extra day directly through the hotel website at the same rate I would've received that day from the third party site and then they made the check-out/check back in process seemless. Great job especially during such a tough time with the pandemic restrictions that hinder hotel services.
Thank you for taking the time to share your experience with us. We are so happy you enjoyed your time with us and we appreciate your consideration for future stays We hope to see you the next time you come to Charm City Baltimore!
Found a cockroach in the bathroom
Thank you for the feedback
Thank you for taking the time to review our property. We would like to apologize for the issues you experienced during your stay. I have shared them with our team. Again, we are truly sorry for the inconvenience you experience during your stay.
The room was huge and very clean. Bathroom was nice. TV was modern and had options to use my movie apps. Sheets was great quality
Thank you for the feedback
I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as your satisfaction is very important to us. Thank you again for your feedback. We hope you will consider staying with us again soon so we may have the opportunity to make it right.
It took me forever to get to Baltimore it really made me not want to continue my trip. But once I got to the hotel in the front desk woman greeted me I felt so much better. She upgraded me to a sweet which is considerably more money than the room I was paying for. Downside was there was no heat at all it was freezing cold in the room. There was Ice only on one floor but there was a microwave on every floor. The View was not the greatest you can see people on the street pretty clearly we were only on the fourth floor. But overall it was a beautiful place and I would definitely stay here again. I've been a lot of places but I was floored and Amazed by the room
Thank you for taking the time to share your experience with us. We are so happy you enjoyed your time with us and we appreciate your consideration for future stays. We would like to apologize about the room being cold. We hope to see you the next time you come to Charm City Baltimore!
Thank you for taking the time to share your experience with us. We are so happy you enjoyed your time with us and we appreciate your consideration for future stays We hope to see you the next time you come to Charm City Baltimore!
Everything was great. It’s in a good location from a lot of restaurants. It’s in walking distance also.
On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Delta Hotels Baltimore Inner Harbor. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
I see that receive a rating of 1 out of 5. Which clear means we did not live up to your expectation? I will share this with the team. I hope you at least had a chance to share this with a team member at the hotel. We always ask all of our guest to contact the front desk as soon as they experience an issue. They are instructed to make it right before our guest leaves our hotel. I apologize for any inconvenience you experienced. We will continue to work on providing the greatest guest experience.
Thank you for the positive feedback.